Great Guy!! Thanks you.
CLINTON J
Customer Reviews for Gormans Garage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Love to go here good customer service
Rashawn GNothing. We have rented from Bob Gorman before. He has complete attention to detail!
Robert MThe Uhaul affiliate was very helpful and knowledgeable. I will go back to this location every time I need to rent something from Uhaul.
Adam GVery nice and caring man. I would definitely recommend him
Christine KBob was fantastic, very friendly and helpful.
Greyson PGreat service, great customer experience, Bob was extremely helpful.
RIAN Chelpful, quick and efficient
Ted GBob Gorman is very professional about how he checks out each truck before releasing as a rental. It's nice to have a seasoned mechanic as a U-Haul satellite location. He also makes the paperwork process very easy. We have always had a great experience with him over the years.
Robert MGreat guy. Responsive to my questions. Moving made easy.!!
Mark LBob Gorman was very helpful and made the return seamless and easy
Mariellen HThis location is so convenient to rent from. The owner goes above and beyond to help with any situation.
PETERJOHN DThe charges r way to much over priced
Jeremy CThe best experience with U-Haul that we’ve had recently. Bob was very knowledgeable and helpful.
THERESAJO SThis was my 6th rental from this location and Bob the owner is so helpful and thorough. Best rental experience hands down. The pick up delivery is so fast, makes your move less stressful. I would give him 10 stars.
Michael CFix the app.... very glitchy!!
Donald APickup is always a quick easy experience. Much better than those big corporate stores.
Peter DOwner is very friendly and helpful. Would definitely return to this location even though it is farther away then several other locations
Lee PEverything ran very smoothly. Serviceperson was courteous and professional.
Murphy BExcellent location, perfect service.
Herbe BRepeat customer at this location, 5 star
Herbe BEverything there is just so perfect good customer service trucks work good
Rashawn GDrop off was excellent!
patricia hGormans Garage was great. Very polite and respectful and he takes very good care of his trucks. Would definitely recommend
Michelle RThe customer service was great. He was so nice. I made a reservation the day before and was accommodated. I would recommend using this place.
Kasha MThis location representative was very helpful and informative, i would definitely recommend this location.
Arlene BMr. Gorman is most helpful. I’ve rented from him at least 6 ties with no hassles.
Michael CGreat location, Bob the owner is terrific! Had the right equipment for my needs , set me up and out the door ready to tackle the task at hand in no time. 5 STARS AT THIS LOCATION!
Michael CMr.Gorman is outstanding, this is at least my fifth time renting from him and once again 5 ⭐️’s
Michael CExcellent place to rent a u-haul from very convenient. Equipment is always up to par
CONSTANCE BThe owner was professional and personable. His follow up was excellent and he checked on my pickup when l ran a little late. Great experience, would highly recommend this location.
Kenneth FAlways happy to go here to do business
Rashawn GGreat help at this location!!
Paul BPleasant customer service. Fast service from beginning to drop off. I would recommend this location with an A++ rating.
Marcia EThe owner Bob Gorman was extremely helpful and knowledgeable. He helped me pick the most cost effective vehicle for my needs. Great clean shop!
Michael CNothing that I can think of. Great experience. Thank you.
Jacklyn BMr.Gorman was super nice explained I/haul police and insurance to me and had me on my way in just a few minutes. The the garage was clean and bright and an excellent pick up Location. I would definitely rent at this location again.
Michael CBob couldn’t have been more accommodating, and explained everything perfectly.
John SI wasn’t prepared for the difficulty in picking up the truck in off hours. That process was never explained in advance and I was redirected three times from U-Haul customer service to finally get to the proper service rep for help the morning of my pickup. I was on a schedule and it became very stressful to get all accomplished on time. I allotted half an hour for the pickup process and actually needed more time. The return was better suited for after hours and easy to accomplish.
Allan KLet people know how much is charged immediately you return the equipment after use.
Yusuf OYour system Said oops something went wrong, try back later
Gregory RVery good Uhaul rental experience. Would rent from this location again.
Devon CI appreciate the flexibility U-Haul has created for the rental process. One can do it all online and one can also choose to pick up the phone and speak to the local location. I did the latter and was grateful to have a few simple questions answered politely and professionally. The van was in great shape and the process could not have been any better. Thank you.
Jan aThe uhaul dealer Bob was personable and friendly. He had our equipment ready and the made the paperwork for the rental very easy. I enjoyed working with him.
Rose WIt was a great experience
Walters GI am confused about the total cost for my rental. Will my card be charged amount on my receipt and I be reimbursed some ?
ADRIANJ GNot well lighted. It was after hours. It was too dark. Drive there at 8:15 pm and see for yourself.
Lana LSame issue with the app for online drop off and camera for miles. Attendant was helpful. However the chart to put in agreement for gas was just wrong and I had to pay extra fees.
Susan NThe truck was cleaned when I returned the truck and they guy charged me for cleaning. I am very unhappy with this
BAKIET NKeep up the good work! It was excellent!
Evelyn BThe guy at Gormans was super. He is going to check out a couple issues with the truck I mentioned to him.
Frank CVery clean vehicle. Owner was great.
Steve BBob is organized and runs a well oiled business. He’s eager to help and offer assistance. Best customer service experience I’ve had by pre-pandemic standards. Highly recommend going to Gormans when you need U-Haul stuff or any services being sold at this garage. Why can’t all the U-Haul pickup sites be a smooth as this one?
Dane TNothing Everything wS great.
Leatriee S