El cliente no dejó un comentario.ZOE B.
Customer Reviews for Gore Street Station
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Be ready to service the customer. Hand the customer the right key. Don't have customer waiting while you try to figure out what went wrong. Price was much higher than the previous U-Haul location 1 mile away and what was quoted to me.Timothy A.
I rented a dolly which wasn't available and I'm being charged for it. I'm getting charged about $25 for a quarter tank of gas?WILFREDO R.
Make sure someone hasn't defacated in the back of the truck like the one I picked up. My fault, I guess, I didn't even consider the possibility. I was contacted by a Uhaul employee the day before my reservation to tell me my vehicle wasn't available. I was redirected to another location which would have to improve to be described as the Sketchy. When I was handed a key and pointed to a truck I took the opportunity to get out as quickly as possible. It was only after the half hour drive to my daughters house that we discovered the gift in the back of the truck. We finally got to start loading the truck after spending an hour cleaning out some junkies excrement. Would not recommend.CHRISTIAN C.
El cliente no dejó un comentario.LAWRENCE G.
This is a convenience store.In between her selling scratch of tickets and food to go, I was asked by the clerk for my ID and a 2nd phone number and given keys. When asked where my contract was, the clerk said "you don't need one". I asked what if I get pulled over what do I show? The clerk said "don't worry you won't get pulled over". What? She then said she would email the contract. It never arrived. 200 miles into my one way rental I got a call saying my rental was not processed. I never signed a contract and had I been pulled over I am sure there would have been a BIG problem. There is a REAL U-haul rental at Gore and Orange Blossum Trail. Go there! I thought that was where I had rented but was told not to go to Gore Street Station and I was a nervous wreck the entire day until I was able to turn the truck in. Avoid this place. U-haul is not their first business. It was a very strange experience.Celia K.
it was very awkward, i honestly didnt feel safe in the area that this weird truck pickup location is, there was someone literally sleeping on the ground by one of the trucks, just wanted the whole experience over withHEATHER B.
El cliente no dejó un comentario.anthony R.
Have the attendant understand the procedure. I waited 45 mins for my uhaul.Douglas I.
The location was clean, but not inviting.Sophia B.
This franchise store what U-Haul charge my card more than what they supposed toWillie M.
El cliente no dejó un comentario.Jayantilal P.
Computer was down even, had to redo the whole process even though I'd booked and checked in ahead of time. Took over an hour in person.Trent M.
Not so inviting a location, attendant took a picture of the picture I took of the odometer with my phone.Jason F.