Customer Reviews for Gordon WC Auto Repair & Rental LLC
(Distribuidor de U-Haul del vecindario)

402 comentarios

1640 Gordon Hwy   Augusta, GA 30906

(706) 955-0761

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: cerrado
Horario especial
  • 6/19/2021: cerrado
  • 6/26/2021: cerrado
  • 7/3/2021: cerrado
  • 7/10/2021: cerrado
  • 7/17/2021: cerrado
  • 7/24/2021: cerrado
  • 7/31/2021: cerrado
  • 8/7/2021: cerrado
  • 8/14/2021: cerrado
  • 8/21/2021: cerrado
  • 8/28/2021: cerrado
  • 9/4/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(706) 955-0761

1640 Gordon Hwy
Augusta, GA 30906

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 3 p. m.
  • Dom.: cerrado
Horario especial
  • 6/19/2021: cerrado
  • 6/26/2021: cerrado
  • 7/3/2021: cerrado
  • 7/10/2021: cerrado
  • 7/17/2021: cerrado
  • 7/24/2021: cerrado
  • 7/31/2021: cerrado
  • 8/7/2021: cerrado
  • 8/14/2021: cerrado
  • 8/21/2021: cerrado
  • 8/28/2021: cerrado
  • 9/4/2021: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Reginald J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen H. 
Clasificación:
1.0

I called first to ask if a trailer was available that would be big enough for a golf cart . I drove out of my way because other UHaul locations didn't even answer the phone . I hauled the trailer just to find out that a golf cart could not fit . Poor training of employees !

George B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

El cliente no dejó un comentario.

gerald Y. 
Clasificación:
5.0

The personnel at the shop were very personable and helpful.

GERALD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARION W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terence B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terence B. 
Clasificación:
5.0

Keep up the good work

Kenneth D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Syenithia C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlsell T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aftab M. 
Clasificación:
5.0

Sonia and William are good people and will help you find the right truck for the right job!!

Jose B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARIUS K. 
Clasificación:
5.0

Very nice people to work with. Keep up the customer service. Friendly smiling faces.

MARTIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Omar F. 
Clasificación:
3.0

Inform ur customers of the different tiers and return time, so they won't be charged for ur miscommunication, or failure to inform.

Tiffani J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Judith D. 
Clasificación:
5.0

Willie us very professional and cool.

Marcellus J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mildred W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAM C. 
Clasificación:
4.0

El cliente no dejó un comentario.

LIZA F. 
Clasificación:
5.0

Love this place. This is the only place I go to rent my Uhaul vehicle. The people here are very helpful and make sure you get in and out in a reasonable amount of time.

Dorothy J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laurie R. 
Clasificación:
1.0

The customer service was TERRIBLE. They harassed me and accused me of STEALING a U-Haul because it wasn't turned in on the time that they wanted me to. On top of LYING and saying U-Haul will suspend my license which isn't true. They also LIED and said someone reserved the U-Haul just to get me to turn it in. I don't recommend them to anyone. Terrible

Lisa V. 
Clasificación:
5.0

Nicolett was amazing and really provided a good end to a bad journey with Uhaul

BRETT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

AVERY B. 
Clasificación:
2.0

They did not back out the truck.then the truck was shaking really bad the lady was nice

Thomas S. 
Clasificación:
4.0

Your website for location after returning a truck is not adequate to all phones. It did not lock onto my location.

Donnell C. 
Clasificación:
5.0

Awesome customer service . Second time renting from them

Rodsheeda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

mae W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phyllis M. 
Clasificación:
5.0

The customer service provided by Cattani Swift was superb! She was personable.fast.and efficient. I was elated with my service.

Chonita T. 
Clasificación:
5.0

Great customer service. Would use again without a doubt!

andres S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul K. 
Clasificación:
5.0

This is one of the best experiences I've had with Uhaul. This is a very good dealer for the company. I worked for Uhaul for 2 years or so in the early 90's and I see that customer service has taken a back seat. But this dealer is clean, fast, and friendly and actually puts an effort towards the customer. I'll be using them exclusively for now on as I rent auto transports a lot.

Gerald Y. 
Clasificación:
5.0

Very friendly staff! Very helpful

Mikayla M. 
Clasificación:
5.0

Same thing you been doing

Yulonda W. 
Clasificación:
5.0

They were very helpful in picking the right size truck for our move . And extremely helpful in how to load the truck. Great family atmosphere. And very covid-19 aware. Very clean.

Michael W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pamela B. 
Clasificación:
1.0

Customer service was the worst I have ever experienced in my life. And that is not an over statement. Arrived at the site to pick up vehicle @ 0730 via the app. The app did not work, it wouldn't pick up my location. So we waited until someone showed up @ 0800. Upon the individual arriving , we waited until he tuned off alarm and turned on the lights. His greeting to us was "What you need?" After informing him of the situation of the app not working properly he stated that thing don't work. He then asked my name and for my license and credit card. After doing that, I asked the question "have the vehicle been sprayed for covid?" He stated very aggressively i clean all my vehicles. I stated again, but has it been sprayed for covid. He stated again, "I said I clean all my vehicles ". I then turned and walk away and he called me a "PRICK". I turned and asked, "who are you calling a prick?" He stated i just trying to do my job. I asked again, why did you call me a prick? He stated I'm just trying to do my job. I stated to him well you are not doing a good job. I ask him for his name and informed him that I will be calling corporate. He stated call them I don't work for uhaul. I have a lot more to say. But don't have enough space. There most be actions taken against William Cotto at this location. This individual is giving uhaul a BAD NAME and reputation.

Lonzie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrina L. 
Clasificación:
5.0

Everything went well. Thank you so much

Necole F. 
Clasificación:
3.0

I wasn't satisfied with the overall service. I rented the trailer for approximately 4 hours. I picked up at about 3 and returned around 7. I was informed about bringing it back but wasn't informed about logging it in myself. When I called in about it the individual that responded wasn't customer friendly. He mentioned to me that it was in my contract. Overall I was upset about this.

clyde J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERYL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brandon K. 
Clasificación:
4.0

El cliente no dejó un comentario.

MINNIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nielsa F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Crystal S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latasha B. 
Clasificación:
3.0

Defective equipment trailer caught fire damaged my truck. Poor customer service

Terry F. 
Clasificación:
5.0

Ever ything was fine.

ISMAEL M. 
Clasificación:
1.0

I watched the guy scratch my bumper with the tongue of the trailer i was renting,and he called me a liar.I watched him do it.It was a accident but still,he should have said sorry and all would have been fine.He is lucky i was in a hurry or i would have called the cops and filed a report.The left tailight wasn't working so another 30 minute wait till he figured out the issue with the trailer.I won't use uhaul anymore after his actions.

Charles Y. 
Clasificación:
5.0

Great Staff. They have won my business.

Joshua R. 
Clasificación:
1.0

The truck was filthy inside. We had to fix the wipers and headlights the liock was stuck. We had to buy oil as It barley registered in dip stick. I feel I should receive a discount The wrong dolly was sent and I had to drive up and down Gordon Highway to find the right one. No one I called would help me

Gloria Jean W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaquana L. 
Clasificación:
1.0

I was a first time renter for uhaul and there were slot of “fees” that I felt should have been explained at the beginning when renting the car. When I voiced my concern I was told to “read the truck” it says “fees” on the truck. Ok I understand fees but the truck doesn't say what type I would think as a customer service rep would be the person to let me know of these “ fees” and especially when I said I never rented with uhaul before.

Tishena J. 
Clasificación:
4.0

The people were friendly and respectful... I like them...??

christina C. 
Clasificación:
5.0

I was supposed to pick up this u-haul from Deluxe Car Care in augusta and they sent me all over trying to figure out where my reserved truck actually was. The staff at Gordon WC Auto Repair were very helpful and understanding for handling such a chaotic situation.

Molly H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Doris S. 
Clasificación:
3.0

Defective equipment caused fire from leaking brake fluid on car carrier, caused damaged to my truck paint. Messed up U-Haul paper work at pick up location WRONG starting millage. Drop off location had hard time getting this straight with U-Haul office

Terry F. 
Clasificación:
5.0

Service at this location was very helpful and informative. Personnel was always available. I was told that there is actually a fee for attaching car tows. My vehicle was carefully detached by one of your professional staff.

ANITA T. 
Clasificación:
5.0

ALL IS WELL AT THIS LOCATION THEY ARE THE BEST

WILLIAM C. 
Clasificación:
5.0

The total experience was great ..I certainly would recommend renting from the people at this location ... great people ,great service

Curtis O. 
Clasificación:
5.0

Before we departed,we wiped down the interior of the cab and discovered that it was very dirty. Considering the current pandemic, these trucks should be disinfected or at least wiped down in some way. Other than that, my experience would be rated 'Excellent'.

George H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREANTHONY G. 
Clasificación:
5.0

Great customer service.

Timothy G. 
Clasificación:
4.0

Gracias

Meachell C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward M. 
Clasificación:
5.0

It works well don't mess with it!!

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony R. 
Clasificación:
5.0

Get rid of the recording that is in Spanish

Lottie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel M. 
Clasificación:
1.0

Lower prices, less complicated drop off after hours.

Darian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristopher S. 
Clasificación:
5.0

Keep up the good work

Jeremy A. 
Clasificación:
4.0

El cliente no dejó un comentario.

George D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

Services and truck were perfect

JASON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa F. 
Clasificación:
4.0

N/C

Gregory G. 
Clasificación:
5.0

Mrs.and Mr.Williams are the friendliest

Keshia J. 
Clasificación:
5.0

El cliente no dejó un comentario.

STAN A. 
Clasificación:
5.0

Ask any questions that you have, the manager is very helpful! Honest and hardworking location! Great Job!

Silke W. 
Clasificación:
5.0

Great Customer Service!

ALESIA R. 
Clasificación:
5.0

online reservation was difficult and gets changed all the time so i called to get a solid reservation, this location was pleasant and nice

greg S. 
No se han enviado comentarios para esta ubicación.

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