Comentarios de los clientes para Good Times Rental LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Good Times Rental LLC

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

ROBERT S.
Clasificación:

El cliente no dejó un comentario.

Scott B.
Clasificación:

The customer service rep was very friendly and nice and helped connect the trailer.

Raymond L.
Clasificación:

El cliente no dejó un comentario.

William M.
Clasificación:

Super friendly check in

Peter S.
Clasificación:

This was not the fault of the location but I was not happy that two days before my rental, my reservation was changed from a 20 ft to a 15 ft truck that was 30 miles away instead of 8 miles away. The allowable mileage was adjusted so I didn't have any mileage overages. Fortunately, the 15 foot truck was big enough.

Silvana G.
Clasificación:

Smart phone App pick-up was difficult and return was a mess. Spent a half hour on the phone with trying to return the Van. Rep tried to help with the App but could not help me. Told me to take the pics and text them to a phone number that he provided. Took all the right picks. Next day tried calling the Good Times Rental location for proper billing. They were rued and and useless. They also provided a number to text the pics nothing came of it. Today I got hit with $354.78 charge for driving 1100 miles in 2 hours and 45 min. Which obviously is not possible. Just called U-Haul directly and we are trying to resolve this. A week of BS!!!! and my time. REALLY!!!!!!

Robert B.
Clasificación:

El cliente no dejó un comentario.

Michelle H.
Clasificación:

El cliente no dejó un comentario.

Gerald B.
Clasificación:

The folks who work at this location are very friendly and customer focused.

LEONARD C.
Clasificación:

El cliente no dejó un comentario.

JoAnn G.
Clasificación:

El cliente no dejó un comentario.

MASSIMO M.
Clasificación:

El cliente no dejó un comentario.

Trevor M.
Clasificación:

Super easy and professional. Thank you for hunting down the appliance dolly for me!

Jenny D.
Clasificación:

Fast and easy drop off.

Krzysztof P.
Clasificación:

None

Daphne D.
Clasificación:

El cliente no dejó un comentario.

Jared B.
Clasificación:

El cliente no dejó un comentario.

Shayne M.
Clasificación:

I got charged $285+ for a trip to and from Philadelphia. I will not be using U Haul again, and will certainly notify others of my poor experience.

Gregory A.
Clasificación:

Very clean and the two lady's I dealt with were friendly and helpful.

Douglas H.
Clasificación:

El cliente no dejó un comentario.

Kevin B.
Clasificación:

El cliente no dejó un comentario.

Frank Y.
Clasificación:

The staff was excellent ! Thank you.

Elmar B.
Clasificación:

Nice people, trailer was in great shape, worked very well

Greg M.
Clasificación:

El cliente no dejó un comentario.

eugino A.
Clasificación:

El cliente no dejó un comentario.

Elizabeth R.
Clasificación:

El cliente no dejó un comentario.

George H.
Clasificación:

El cliente no dejó un comentario.

Richard C.
Clasificación:

Keep up the good work

Arthur M.
Clasificación:

took almost 1 hour to complete the transaction on my i phone found the procedure confusing.

Steven L.
Clasificación:

Wanted to pick the van up at 10am. Started the mobile checkout process and that took 50 minutes. Did not get out of there till 11am. Thought the location was supposed to be open on Saturdays, but no one was there. Tried call the location's number - no one answered. Called U-Haul twice - was put on hold each time for over 10 minutes, until the app finally approved my rental. Not sure if the website or app mentions the amount of time it takes for this type of checkout, but it should.

Richard F.
Clasificación:

El cliente no dejó un comentario.

Lance D.
Clasificación:

El cliente no dejó un comentario.

Annette M.
Clasificación:

All was good!

Larry L.
Clasificación:

El cliente no dejó un comentario.

Mark D.
Clasificación:

El cliente no dejó un comentario.

Steven V.
Clasificación:

El cliente no dejó un comentario.

Robert N.
Clasificación:

El cliente no dejó un comentario.

PAMELA H.
Clasificación:

When making the reservation online I chose a pick up location less than 10 mins from my house. Was never informed until the night BEFORE that I would have to drive 1 hour to get the truck, PLUS have someone drive me there in our own car back and forth using our fuel and the fuel in the U haul. VERY Disappointing.

Charles Y.
Clasificación:

Your ID conformation process didn't work well over complicated and aggravating. Truck & people at location great.

Paul M.
Clasificación:

El cliente no dejó un comentario.

Jennifer E.
Clasificación:

Nothing. Perfect rental and GREAT location.

Thomas M.
Clasificación:

El cliente no dejó un comentario.

Louis L.
Clasificación:

El cliente no dejó un comentario.

Kathleen S.
Clasificación:

for customers to some how know if the place they go has a truck or van available. not always easy to find new place even with address and directions

Luke D.
Clasificación:

El cliente no dejó un comentario.

Sandi S.
Clasificación:

Experience was above and beyond what I was expecting based on previous U-Haul rentals. I will not hesitate to use or recommend this location in the future. Thanks you for making this experience pleasant.

kerry H.
Clasificación:

El cliente no dejó un comentario.

Jeannine D.
Clasificación:

El cliente no dejó un comentario.

dan S.
Clasificación:

The three easy steps for getting the keys for the truck before they opened was terrible!!! Got to the final step and it would not recognize my very exspensive I phone it took me a hour and a half to finally get the keys!!!!

Doug W.
Clasificación:

El cliente no dejó un comentario.

Sonia B.
Clasificación:

El cliente no dejó un comentario.

Mark P.
Clasificación:

Need to do a more thorough pre-trip,walk around with the customer

Kenneth P.
Clasificación:

El cliente no dejó un comentario.

James M.
Clasificación:

Nothing everything was perfect

Victor V.
Clasificación:

nothing. quick and easy.

john S.
Clasificación:

The equipment rental went fine. The only difficulty I encountered was find a cargo van to rent in my area. I understand you are in the rental business but renting all of you vans to USPS, Amazon, UPS and the like; really screws your local renters who use your service's the other 11 months of the year. Maybe a better policy would be to keep some vans in strategic locations or within a certain mile radius of locations . If the Amazons of this world are doing so well business wise, let them go out and buy their own cargo van fleets. There by let people who need to move during the months of November and December that option.

Sharon J.
Clasificación:

Better tie down system than the wooden rails on the side inside the truck.

Michael D.
Clasificación:

El cliente no dejó un comentario.

Jeff D.
Clasificación:

nice new high quality stuff. worked exceptionally well.

Mary S.
Clasificación:

Frankly, I was extremely disappointed. When I came in the FIRST time, I told the staff I needed a trailer hitch for a travel trailer. They installed one for a cargo trailer. When I came back, I had to pay all over again for installing a new wire harness that could have been installed correctly to begin with. A true lack of curiosity on their part in asking and confirming what I needed. And a very "hey, we're doing you a favor here" attitude. Not at all impressed. I won't be back, and I have warned off several of my friends who were going to go there.

Kay P.
Clasificación:

El cliente no dejó un comentario.

Richard B.
Clasificación:

El cliente no dejó un comentario.

Robert N.
Clasificación:

El cliente no dejó un comentario.

DOUGLAS P.
Clasificación:

El cliente no dejó un comentario.

Michael B.
Clasificación:

The 24 hour pickup website crashed several times during pickup and dropoff while loading pictures. The concept is a good one, but the execution is poor.

Michael M.
Clasificación:

Great staff. Very helpful

MOLLY Z.
Clasificación:

El cliente no dejó un comentario.

Eric T.
Clasificación:

Great customer service. The staff is very friendly and welcoming.

Robert S.
Clasificación:

Any problems we had were started by the online reservation system being confusing. The trailer we were renting was not at the location where we reserved it. We had to drive 40 minutes away to pick it up. The woman I dealt with at GTR was not very sympathetic. She almost seemed angry that she had to deal with me. Colmar and Chris, the regional manager, were awesome.

Ashish T.
Clasificación:

El cliente no dejó un comentario.

TJ C.
Clasificación:

Not specific to this location but more a comment in general. I drove very few miles all together, this used only a slight amour of gas. I was honest and marked the new gas reading and was shocked at a flat fee of $30. I really think it should be a prorated fee based on how much gas you used. Again not specific to this location and I don't expect this will change any policies for corporate, but you asked for my opinion.

tracey B.
Clasificación:

El cliente no dejó un comentario.

Stephen D.
Clasificación:

El cliente no dejó un comentario.

Stephen D.
Clasificación:

El cliente no dejó un comentario.

tom R.
Clasificación:

El cliente no dejó un comentario.

Ted W.
Clasificación:

El cliente no dejó un comentario.

Ted W.
Clasificación:

El cliente no dejó un comentario.

Wendall H.
Clasificación:

The staff at the Pipersville location are very nice and friendly. They also are quick to get you in and out.

Jeremy F.
Clasificación:

El cliente no dejó un comentario.

Joe T.
Clasificación:

El cliente no dejó un comentario.

JEFFREY G.
Clasificación:

Kristin was very efficient and had me on the road in literally minutes. Trailer was clean and easy to use. She also recommended that I could do a self return as the store would be closed when I returned the trailer. That process took just a couple minutes. Great customer service and great technology.

Dennis K.
Clasificación:

El cliente no dejó un comentario.

Samantha S.
Clasificación:

El cliente no dejó un comentario.

Samantha S.
Clasificación:

El cliente no dejó un comentario.

Justin W.
Clasificación:

El cliente no dejó un comentario.

Horace J.
Clasificación:

El cliente no dejó un comentario.

Mark B.
Clasificación:

Nothing...

Timothy Y.
Clasificación:

Explained about the broken rail and they said they would include it in the report

TERRY S.
Clasificación:

El cliente no dejó un comentario.

Joe S.
Clasificación:

El cliente no dejó un comentario.

David M.
Clasificación:

El cliente no dejó un comentario.

JOHN A.
Clasificación:

Quick and easy transaction. Easy all the way. Gas station very near for easy refill at end. A very good experience.

Michael C.
Clasificación:

El cliente no dejó un comentario.

david B.
Clasificación:

El cliente no dejó un comentario.

Wendy F.
Clasificación:

Nothing. The personnel at GTR were excellent and very accommodating. I had some VERY last minute changes, and they worked it out immediately and very stress-free. I would absolutely tell anyone to go here.

Leo C.
Clasificación:

Very customer-oriented pleasant local employees.

GARY S.
Clasificación:

El cliente no dejó un comentario.

CHARLES L.
Clasificación:

El cliente no dejó un comentario.

Philip T.
Clasificación:

El cliente no dejó un comentario.

ERIK A.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

Volver
arriba