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Juan Carlos Acosta
Customer Reviews for Good Time Adventures
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Inside of trailer had debris in it, dirt and leaves. Not a big deal but I have always been told it is the renters responsibility to return it cleaned.
Robert JohnsPickup location was fine. It was closed, but it was a convenient distance. The app process was absolutely HORABLE. We had to do a reference verification.......really!? The app geo locator wouldn't work! The customer service rep was very sweet, and understanding of our frustration. But because of that stupid incapable app....we will not use UHaul again. Get rid of that app or just quit now and go out of business. It took us about 45 minutes to pick up the vehicle.
Scott BonetzThe entire process was smooth as hell for our first time..... Keep it up...!!! Hooah
Kristina KlasneThe 24/7 pickup option is good. It was a little difficult to complete mostly because cell reception was spotty. The customer service was very helpful and pleasant.
Robert SotoBrought keys in and the said thanks. Did not need to go over anything.
VICK NICHOLSThe gentleman (Henry) who rented us the truck was very nice and easy to deal with. The truck was clean except for the windshield, which was so dirty that it was difficult to see through.
Andrew WhiteHenry, the owner, was just great!
Linda RiccardiHenry (owner) was just great and helpful.
Linda RiccardiConnie was fun and easy to talk to. Very friendly
Bette LoganThey were extremely nice and helpful. I will definitely use them again. And I will tell all my friends and family about them.
Roger MccomasThis location is open, with easy entrance and exit. The people are friendly and helpful. It was a pleasure to do business with this location and I would recommend them to all my friends and family.
Douglas DoreyVery friendly staff
sara parsonsWhen I got there the associate did not know how to rent Uhaul, had to come back later. Between ant infested trailer, dirty, needed wash, damaged fender, bad tires, not overall good experience.
ADNEY WINGThank you
ROBERT BALESI had a 15' truck reserved to pick up on Friday, 23 July at 1200 (noon) from Gwyns Gifts and Home Decor in Live Oak Florida. I drove from Melbourne Florida (approximately 4 hours from the pick-up location) that morning. When I got to Gwyns Gifts - a 15' moving truck was in the parking lot, but I was told that I could not have that truck as it was double booked. I was told that I would have to take a 26' moving truck at the same price as the 15' truck. I did not want a 26' truck, or I would have reserved that from the start. The person at Gwyns Gifts was very nice, and referred me to Good Time Adventure where I got the 15' truck that I originally requested. This change in pick-up location added at least 30 minutes to my trip. I am not happy that U-Haul double booked a truck that I needed to move my son from Tallahassee to Melbourne FL.
MARK NOEGELI don't know. Maybe they need more experienced help.
RUTH FORDDon't change anything.
Jack DixonIt was simple and easy and fast
robert bowersNice facility, great personnel
Kris NewportEverything was good but 99 cents a mile at is a little out rate
Gerald MathewsIt's all good
stoney evansService was excellent and the Lady was terrific and very nice. I appreciate her kindness .
David CarltonVery muddy
Kimberly WilkisonNothing, the owners were wonderful. Will definitely recommend.
Timothy KirklandAbsolutely the worst experience, will never use U-Haul again after this. Was over charged by $65 after being told it would be credited. Connie made a mistake and refuses to make it right. Instead she calls me and disrespects my religion saying all Jewish people are and I quote “fucking crazy” and whoever raised me didn’t do a good job. Ended the call by telling myself to fuck off and hanging up. I throughly hope U-Haul sees this review and takes away all the equipment located from this racist woman. Her name was Connie and she should be fired for not only her professional deemer but her racism too.
autumn shresflerTell them how much per mile,,,,got a big surprise on my bill@.79pm next time penske/ryder
ken switzerWell done and friendly
edwin floodVery friendly people!!
Lauwan ThompsonVery friendly associates and quick drop off service
Kevin GayEverything is perfect, the people that own this at this location are very kind professional folks always ready to accommodate... My favorite you U-Haul location in Florida.. They are the best.
LYNNETTE LISEOIt took multiple attempts to get my tow dolly. I'm not sure what problem was, but I had to provide my driver's license and credit card to the representative at least 3xs. I have to give contact information multiple times as well.
laurie cleavelandVery very rude over the phone
Taylor MingleNothing everything was great the best. Good Servers..I will go back and rent another truck went i need it...thank you.
andres gonzalezVery nice and friendly people
LYNNETTE LISEONothing! Everything was just great.
Martin Stonesifervery nice people to do business with
Bruce Scherrer