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Jason D
Customer Reviews for Steamboat General Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. Good location and service.
RALPH BThe truck was given to me covered in mud. The guy was super creepy and made me super uncomfortable. Made me pay a 100 deposit cause my card was prepaid. He basically lied to me saying I’d get my money back if I did all these extra things when returning the uhaul. So I cleaned the uhaul and returned in BETTER condition than when I received it. After that they kept my deposit! And refused to a refund! I’d never use uhaul again. I am so sad I really needed that extra $100.
Emeree RThis is a new challange for the store keeper and he simply needs to do more. Rentals and gain experience to become more comfortable with what he is doing
lynette s