Customer Reviews for Good Look Custom Design LLC
(U-Haul Neighborhood Dealer)

26 reviews

1003 19th St N   Bessemer, AL 35020

(205) 267-5246

Office Hours

  • Mon: Closed
  • Tue-Sat: 10:30 am–4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(205) 267-5246

1003 19th St N
Bessemer, AL 35020

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Sat: 10:30 am–4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jason Ettenberger 
Rating:
2.0

I never received my deposit back like he said on the site the uhaul was 55 dollars he charged me 75 i cant contact him or anything

Darius Perkins 
Rating:
5.0

EVERYTHING WAS GREAT

Luis Borjas 
Rating:
5.0

Customer did not leave a comment.

DAVID HOBDY 
Rating:
2.0

Wrong information on contract. Still trying to resolve.

John Branscum 
Rating:
5.0

Customer Service at location of pick_ up was great. I would highly recommend this business.

glenn harris 
Rating:
4.0

Customer did not leave a comment.

Juana Matias 
Rating:
1.0

Problem with mileage only use less than 35 and was billed for a extra 47.

gerry glaze 
Rating:
5.0

Customer did not leave a comment.

rena walker 
Rating:
4.0

Customer did not leave a comment.

Cherry Neely 
Rating:
5.0

Customer did not leave a comment.

Latresa Taylor 
Rating:
5.0

Customer did not leave a comment.

Richard Pennino 
Rating:
5.0

Customer did not leave a comment.

Vernon Mitchell 
Rating:
1.0

Everything.

James Eubanks 
Rating:
5.0

Customer did not leave a comment.

Kay Edwards 
Rating:
4.0

Customer did not leave a comment.

JOHN BUTLER 
Rating:
4.0

Drop off after hours all went well

KATHRYN VEITCH 
Rating:
1.0

Really like a communication at the call-center I guess. We were taking it back to where we got it and we had to turn around and come back and then we got charge for gas which we put gas in in the middle of going back-and-forth the girls where we ended up dropping it off for great but we got charged for gas so we just put in and we got charge for Extra miles because of the lack of communication. I will never use U-Haul again

Cathy Cezeski 
Rating:
5.0

Customer did not leave a comment.

Michael Bell 
Rating:
1.0

Customer did not leave a comment.

Corvousier Maiden 
Rating:
3.0

Parking was limited. No one there to help, but mobile return did just as good.

Donald Brown 
Rating:
5.0

Great customer service!!!!

claude miree 
Rating:
4.0

Customer did not leave a comment.

Steven Welch 
Rating:
5.0

Customer did not leave a comment.

Charity Hutchins 
Rating:
3.0

It was ok just it was inconvenient 20 miles from my house, and a large Uhaul location is 1 mile from my house which would have been much more convenient.

William Scott 
Rating:
5.0

The service received at the pick up was great however an EXTREMELY disappointed with the customer service I received for the reservation. I reserved a truck 7 days prior to my move. The day before pick up I received an email that I would have to pick up my rental 20 miles from my home. I called and received very poor service from the customer service department. Upon return of my uhaul I was charged because I was over my mileage. Well of course I was over mileage uhaul did not honor my reservation at my chosen store where I was told it was available close to my home I had to drive 20 miles out of my way to pick it up. I am very disappointed and will NEVER use or refer uhaul again.

Bethany Marler 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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  • Moving Supplies

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