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Jeffrey T.
Customer Reviews for Gonzalez Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Fast and easy
River C.Everything was just perfect, thanks for being there when I needed you
eugene P.Great service and fast
Ben H.very helpful and nice
Joshua M.No one was there when we had a scheduled reservation, took almost an hour to get ahold of someone who was able to assist, not a good experience.
Christopher B.Easy check out service
Thomas T.Great customer service!
Cesar R.24/7 drop off initially un clear, maybe providing clarification or a larger sign that advertises this may help others
emanuel M.These guys always make it fast and easy.
David R.Great customer service! Easy in & out process!
SAMANTHA L.Great! Easy, took a bit to get the UHAUL due to 24/7 service but overall great experience.
Genesis R.My only issue was I booked the reservation for out of state move a month in advance and items I requested were not all at the pickup location. I had to go to a farther away location to get the tow dolly and the appliance and furniture dolly were in yet another location. It would be nice at the cost and struggle of moving out of state being a struggle, if what you reserve is packaged at one location and ready on your schedule.
Susan I.The gentleman who helped me was so so nice and helpful! I don't recall his name, but he was great. Very respectful, quick service and helped me carry his own personal dolly that he lent me to the truck.
Sharisa W.Josue was an excellent representative for U-Haul. He was helpful above and beyond expectations. He helped us with all aspects of our rentals anytime we requested his help. We rented a 26 ft truck, a 20 ft truck and a large trailer to drive 1,200 miles. We recommend Gonzalez U-Haul for everyone!!!
John B.Customer service was great, I was running late to return rental and the employee stay back after closing time to help me.
ISAURO C.Make clear the rental period. I was told 24 hrs, but the contract only was for 6 hrs. Could have been a huge problem.
Lin C.Service was quick, friendly and professional. Buy your boxes there as well.
Michael A.This place is the best! So well run. I always am happy with my experience here.
Lee A.Great experience as always with uhaul
Thomas T.Nothing wrong with the people at Gonzales rental but I will never use U-Haul the company ever again. Didn't have the equipment ready for me at the place or time that was agreed on. Didn't have an explanation as to why they didn't have it and didn't offer any kind of apology
Erin G.Nice folks, easy process, in and out in a matter of minutes with a clean truck and all accessories ready to go.
Zachary S.Love the owner at Gonzalez Rentals! My go to anytime I am in need of U-haul services.
Jennifer F.Please stay open till 6pm. Thanks!
Lee A.Quick, easy, and dependable.
Amanda B.Great customer service!
jack L.Nothing.... this is a great business and I appreciate how efficient and friendly they are!
Amanda B.Had to wash front of truck to see through window. Panel next to parking brake came off several times during driving. Seat cover worn out.
marc J.Absolutely nothing. You guys are already doing a solid job. ¡Gracias!
JERSAIN S.No improvements required, you guys were polite and great to deal with.
Gary D.The truck was ready for me when I arrived and I was impressed with what a nice truck it was. A low mileage Chevy Silverado!! Why make monthly payments and insurance? I will rent a truck whenever I need one. I always rent from Gonzales. Being able to do everything online makes the experience super easy too.
Donald G.Josue was very helpful, efficient and made the trailer pickup easy.
John B.Good job
Robert H.The guy was helpful and polite
David R.Josh there is the best & took care of me very well.
Chris C.Josh there took care of me when everyone else in my move was coming up short... props to him: he does an outstanding job!
chris C.not much
paul S.Josue and Saul were EXCELLENT! I will rent from here again, probably exclusively.
RICHARD W.I always rent from them . Very professional and nice staff.
Judy M.Great customer service!
JOSEPH H.Friendly. Great experience over all. Had to wait though since the shop is half covered by uhaul and half by smog. Couldn't reach them by phone. But I would recommend to others and/or use this site in the future. Better experience compared to the location in town off Aviation.
Ryan Michael F.Again, thank you for an excellent experience.
SCOTTIE L.Perfect service
CRISNAEL C.The only place I go to rent Trucks. The Guy who runs it is awesome
IGNACIO R.Pick up was easy with the online reservation system. The prices were more reasonable than comparable truck rentals.
Beth N.