Fast and easyEdgar S.
Customer Reviews for Gonnason Boats
(Distribuidor de U-Haul del vecindario)
Kent, WA 98032
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: cerrado
- Mar. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 10 a. m. - 4 p. m.
- Dom.: cerrado
- 5/28/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Darren P.
A little hard to find -- Uhaul signs not really visible. Mr. Gonnason was extremely helpful and I liked dealing with them, even though we had an issue with the car dolly vs the auto transport I had ordered. All taken care of and car dolly worked fine.Jeanine O.
Very friendly and courteous staff and service!AJ F.
My 1st truck was not at the location when I arrived. Returned to another and apparently stolen. The auto transport was great. Handled well, very happy with it. The uhaul live customer service has a challenge this move. When things go wrong, we the customer need compassion and understanding not â€œit is what it isâ€. We're stressed enough and it's called â€œcustomer serviceâ€. Thank you for listening.Anthony G.
Fast friendly service.Vipul R.
El cliente no dejó un comentario.Angelica W.
El cliente no dejó un comentario.Alvin L.
El cliente no dejó un comentario.Kelly B.
The young man that helped me was very friendly. Outstanding customer service. I'd definitely return to this location.Russell W.
El cliente no dejó un comentario.Tafadzwa M.
Nothing, everyone was polite and accommodating.Lloyd R.
The gentleman with the nice smile was very helpful. I wish I was in the market for a boat. I could look at that smile all dayTrevor R.
El cliente no dejó un comentario.MICHAEL B.
El cliente no dejó un comentario.Michael M.
UHaul not the Gonnason Boats needs to figure out where they have vehicles at and not just randomly or blindly move reservationsNatalie W.
El cliente no dejó un comentario.Joseph R.
Service was excellent, very clean rental. Very customer friendly â˜ºï¸JANKE M.
El cliente no dejó un comentario.David H.
Make sure and check hours open on this location. Closed on mondays and no after hours drop off. Very shady area.Ashley W.
El cliente no dejó un comentario.Jaron J.
El cliente no dejó un comentario.Heidi M.
Easy to book, very friendly and professional service provided by the employeeRomeo R.
El cliente no dejó un comentario.Anne T.
Trailer had a short circuit in the wiring on my way back from my destination. Roadside assistance did what they could to help us get on the way. Hopefully I will see my reimbursement for the tow lights I had to buy while on my way back from my trip.Kenny J.
The U-Haul I rented smelled like smoke and had dog (or some animal) hair in front cabin. Also, the truck I rented had the lock sawed off, so I could not lock the back of the truck.Michael W.
El cliente no dejó un comentario.CAROL C.
El cliente no dejó un comentario.GLENN RAY K.
El cliente no dejó un comentario.traci T.
Top notch assistance, professional and personality. They were helpful and courteous the whole time. Great experienceTREVOR D.
El cliente no dejó un comentario.MOHAMMED A.
Nothing at this timeCLAUDETTE B.
great positive energy flows in the store.XIAO J.
Went as expected. Thank you!STEVEN B.
El cliente no dejó un comentario.WILLIAM T.
Great experience, I was in and out within 5 minutes very easy. I give a great recommendation.EUGENE T.
Extremely helpful and personable. Made the whole process easy and quick.TRAVIS WILLIAN L.
The mileage was not accurate and the guy told me he would fix it and I just got billed 15 extra dollarsRACHAEL B.
El cliente no dejó un comentario.LESLIE F.
El cliente no dejó un comentario.JOHN W.
have other locations visit and see how smooth an operation can work all employees at this location were friendly and glad to see me the customer. happy customer in all phasesGerald D.
Servicio al cliente de excelencia.JULIE R.
Very good customer serviceALTON B.
I loved this place. It took some time because they were super busy but I didn't mind because Russ, the most adorable & smart Doodle ever kept me busy playing. The staff was friendly and helpful. I would definitely recommend & they are my new go to for rentals.Susan J.
All was well, but the moving van was in need of several maintenance items that a mechanic should work on. The van sputtered and surged when accelerating. The headlights were aimed way too low, could not hardly use them. The brakes sounded like the pads were grinding a bit on the discs. The truck tended to pull to the right - needs an alignment. The cab over area had a water leak in it. This was all that a bit of vehicle maintenance could do. On cleanliness, it was very clean.KEITH M.
Great staff there. Very helpful. Even though it was a hectic morning, with construction on the roads surrounding the building, everyone was patient and helpful. Nice work.PAUL B.
They took a frustrating situation and turned it totally around.MATTHEW S.
Amazing experience! Easy and the staff was super friendly. Thanks to this awesome team for making a stressful moving day a little less stressful.RAMON M.
El cliente no dejó un comentario.VASILIY F.
El cliente no dejó un comentario.Armando B.
El cliente no dejó un comentario.MATHEW C.
Repeat customer, they are always customer driven and friendly plus thorough. I highly recommend.KATHALEEN P.
Excellent supportive assistance. There was unexpected road work near their business, but when I called to ask them how to get in because road work crews had obstructed things, the people at Gannoson Boats were very helpful, opening up a back entrance. Personally meeting us and smoothing everything out. Great customer support even when traffic snarls delayed me a bit. Very professional and helpfulDOUGLAS M.
El cliente no dejó un comentario.Jonathan P.
El cliente no dejó un comentario.MARISOL B.
This experience was way better then last time I had. Someone there to talk it over was super helpful and to have a chance to save was really amazing!Sage A.
There was nobody there. 8am return to a place that doesn't even open until 9am should probably change. All gates are closed, so you can't even pull the equipment in. Only place to park equipment was on a side street with a bunch of "no parking" signs. Should probably specify that you shouldn't leave or drop keys before you do online return. Hard to complete the return online when you've done those things. But, other than that...it was great!BENGIMEN R.
Pickup was quick and folks are friendlyNOEL V.
Perfect! Highly recommend.KATHALEEN P.
El cliente no dejó un comentario.DAVID K.
El cliente no dejó un comentario.Ethel D.
The guy renting equipment did not go over anything. Got the impression he did not want to be there.Timothy K.
El cliente no dejó un comentario.KAITLYN W.
I needed a van last minute and they had one. Very friendly and excellent customer Service. I will definitely use them again and refer friends!JILYAN A.
Terrible customer service. One of their employees did not lock down the dolly and told us the truck was ready and we were stuck on a freeway for an hour with a crashing around dolly. We called to let them know the dolly was not secured by their employee and we got this rude Hag who said â€œwhat do you want me to do about it?â€ And â€œI don't care anymoreâ€ and proceeded to hang up on us and whine to her employer. We call back and employer treats us no better siding with her employee without any evidence. We hang up on her and she proceeds to call us back to let us know a rating won't do anything her store. I will be filing a formal complaint with Uhaul.YEBEL M.
El cliente no dejó un comentario.RICHARD PAUL L.
El cliente no dejó un comentario.JINDER S.
Make sure customer understands after hours check in procedure.DONALD W.
El cliente no dejó un comentario.ETHEL LEE D.
Quick and friendlyBlake K.
El cliente no dejó un comentario.Bruce L.
This was extremely helpful!Latasha B.
Tyler was great and extremely helpfulJoseph R.
Great place to do businessJoseph R.
First of all, there ia no clear sign saying where Uhaul is, secondly truck looked clean and well maintained but had mechanical issues like something was wrong with the braking mechanism on the front passenger side tire. I somehow managed to finish my move but didn't feel safe driving the truck. I just couldn't come back due to I had movers and was getting charged by hour. May be test drive of the vehicle was never done. I never had this issue with other Uhaul place and they didn't have any moving supplies. Never coming back thereDILJIT SINGH B.
Tyler was awesome, Great help, and attitudeCORY H.
El cliente no dejó un comentario.LEONID R.
El cliente no dejó un comentario.KERRY F.
El cliente no dejó un comentario.RICHARD G.
All perfect thanksSIGIFREDO B.
I got charged for the fuel when I filled it up accurately to exactly what it was. I am very disappointed with Tyler not helping to correct his error.Alina K.
El cliente no dejó un comentario.Bione R.
El cliente no dejó un comentario.COLLEEN K.
El cliente no dejó un comentario.Gene A.
Amazing customers service will definitely rent from here again!ANDREW L.
El cliente no dejó un comentario.JACK S.
No improvement neededCLAUDETTE B.
Everything was great 👍SUSAN S.
Uhaul's experiences this time was terrible. You guys overbooked us in the different location before directing us to Gonnason. Why let us booked the Uhaul when there was no Uhaul?? The service was bad!Hyungu K.
Great customer service. I'll be coming back definitely.JERRY C.
El cliente no dejó un comentario.CESAR E.
Tyler was very awesome to work with he showed good customer service very patient took his time to make sure that my vehicle was on the car hauler the correct way to checked and checked over and over to make sure the tires and stuff in the belts were strapped down the chain was attached so he knew that we had a long-distance to go and he made our travel very safe very great customer service skillsTANYA YVONNE W.
El cliente no dejó un comentario.THERESA M.
El cliente no dejó un comentario.Boyd M.
Very convenient location and friendly staffENRICO B.
El cliente no dejó un comentario.CHRISTOPHER R.
El cliente no dejó un comentario.MICHAEL H.
When I rented the trailer it was set up for a general return but I later received a message picking a drop off location which I didn't agree to. Uhaul was going to charge me $500 unless I delivered to a different address. Luckily the Murfreesboro location was able to correct this for me with the assistance of corporate. This needs to get fixed so it doesn't happen to someone else.Craig L.
Tyler was very helpful and friendly. My daughter rented from this place over 5 years ago and so when the need to rent a truck came up, she remembered the kind of service Tyler provided. We were not disappointed.Wilfredo R.