No one was there for the check in and no one came to check for assistance to help on the trailer hook up. WILL NOT GO BACK TO THAT LOCATION! It's unacceptable and un professional, if uhaul is represented by that establishment they should be relieved of that duty. Clearly they can not hold up as a second business.
SAM BUTLER
Customer Reviews for Gomien Security
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dropped off tow dolly after hours. Area is safe enough. It would help if there was signage to direct you WHERE to leave your return. Otherwise, your left guessing and hoping it's done correctly.
Dena HaywoodTruck was dirty, not locked and less then 1/4 of a tank of gas
Pamela SmithNeed to get some one that know what they are doing and be customer friendly
Larry KimmyI have no issues with the location. The U Haul app needs work!!! Absolutely useless. Could not get it to work at all during pick up.
Terry HathcoteThere was only one person who did the uhaul stuff and she was out sick, however she was kind enough to do everything over the phone with us. Only suggestion would be that there was someone else able to do the rentals if she was out sick.
Mitchell SalterHave an employee there to assist with hook up
PATRICIA MAZZARELLAMrs Melinda was very helpful in the process. She was very kind and professional Ease of process was great!! Thanks
ERNEST MALONEGreat Customer service
KENNETH LEE