Customer Reviews for Golden State Storage Gardena
(U-Haul Neighborhood Dealer)

303 reviews

18626 S Western   Gardena, CA 90248

(310) 817-6226

Office Hours

  • Mon-Fri: 10 am–3 pm
  • Sat: Closed
  • Sun: 11:30 am–2:30 pm
Special Operating Hours
  • 3/28/2024: 10:30 am - 12:45 pm
  • 3/29/2024: 10:30 am - 12:30 pm
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: 10:30 am - 12:30 pm

Show All Hours

Services at this Location:

Contact Us

(310) 817-6226

18626 S Western
Gardena, CA 90248

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–3 pm
  • Sat: Closed
  • Sun: 11:30 am–2:30 pm
Special Operating Hours
  • 3/28/2024: 10:30 am - 12:45 pm
  • 3/29/2024: 10:30 am - 12:30 pm
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: 10:30 am - 12:30 pm

Show All Hours

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Issac Gomez 
Rating:
5.0

Customer did not leave a comment.

Rodolfo Sanchez 
Rating:
4.0

Customer did not leave a comment.

David Bertsch 
Rating:
5.0

James was very helpful, I had a great experience! If I ever need this service I will be coming back to this location!

DeAndrea McCoy 
Rating:
5.0

Great Location great people very happy with this rental

glenn maginnis 
Rating:
5.0

Customer did not leave a comment.

Alejandro Robles 
Rating:
5.0

Always great service, great personal

Crimilda Dominguez 
Rating:
5.0

Keep up with the good work

Hekmat Elhaj 
Rating:
5.0

Awesome experience fast and easy drop off and pickup.

Gabriel Padua Velez 
Rating:
5.0

Great customer service...friendly and professional!!

stephanie rideau 
Rating:
5.0

Customer did not leave a comment.

ALEXIS LOPEZ 
Rating:
5.0

Customer did not leave a comment.

Michael Seigel 
Rating:
5.0

3 text messages within a 15 minute time span telling me to upload my driver license was a bit excessive

Jenny Yamasaki 
Rating:
5.0

All was perfect

MIGUEL BRIGIDA 
Rating:
5.0

Customer did not leave a comment.

Wayne Gordon 
Rating:
5.0

Customer did not leave a comment.

Maye Keyes 
Rating:
5.0

Wow, the customer service was great. I definitely will be back.

Yolanda Johnson 
Rating:
5.0

Manager on site was very helpful and check out was relatively quick/easy. Just note that returns are only accepted from 10am to 3pm.

Mikhail Cabillan 
Rating:
5.0

James Pelayo was amazing. Great friendly customer service and was very through in his inspection of the truck before releasing it to me.

Joseph Patrick Posadas 
Rating:
5.0

All worker were present and very nice!

DANILLE FONT 
Rating:
3.0

Watch out I was charged extra .10 per mile It was advertised as.79 Was charged.89

JAMES FOLEY 
Rating:
5.0

Customer did not leave a comment.

Shin Lee 
Rating:
3.0

Need to have the option to drop off rental at a Uhaul center.

David Hogan JR Thomas 
Rating:
5.0

Customer did not leave a comment.

Imtiaz Darsot 
Rating:
4.0

Did great job. Thanks.

Ashley Anderson 
Rating:
5.0

They are down the street from my house and easy access. I showed up and the van was already pulled up and ready to go. The manager of the facility helped me and I was in and out fairly quickly.

Glenn Rossney 
Rating:
5.0

Fantastic Experience. Will definitely come back in future. Thank you.

Brian Starrett 
Rating:
5.0

Friendly and very efficient staff :)

Stephanie Delano 
Rating:
5.0

James was very thorough with the inspection. He had a pleasant demeanor.

CARMELITA MURPHYALEXANDER 
Rating:
5.0

Great experience - easy and efficient!

Kristen Hodge 
Rating:
5.0

Customer did not leave a comment.

Mark Matsushima 
Rating:
5.0

Customer did not leave a comment.

Lainey Kunitake 
Rating:
5.0

Customer did not leave a comment.

ALEX OMOTO 
Rating:
5.0

Customer did not leave a comment.

Mary Daniels 
Rating:
5.0

Excellent customer service, thanks to Wayne, who is efficient, quick, and very accommodating. The check-out and check in process was stress free and very much appreciated!

Dana Colombier 
Rating:
5.0

Best place !...highly recommend and Wayne is the best !!

Mary Gardner 
Rating:
5.0

An all around smooth , professional and courteous experience

wayne brown 
Rating:
5.0

Pick up was really easy.

Laura Arrieta 
Rating:
5.0

The manager on duty was really great to work with and was very friendly. Rental van was really clean.

Michelle Kodama 
Rating:
1.0

The clerk was rude, lack personality and customer service skills. Unnecessarily rude, walked up to the gate the gate appeared to be closed, pushed the doorbell Realize the gate was unlocked entered on the clerk proceeded to say and I quote was necessary for you to ring the doorbell, is a very bad attitude I said yes Because the gates appear to be closed. The clerk proceeded with a disposition that was not pleasant and customer friendly.

Mike Gipson 
Rating:
5.0

Speedy and excellent service AAA++++

Lainey Kunitake 
Rating:
5.0

Customer did not leave a comment.

Shota Hanai 
Rating:
5.0

Nice place rent u haul

Julio Nicart 
Rating:
5.0

Customer did not leave a comment.

Anthony Abbott 
Rating:
5.0

Customer did not leave a comment.

angel morales 
Rating:
5.0

This has been such a positive experience. Wayne is very helpful and he gets everything done so quickly. These qualities makes the difference in where you take your business. Thank you for making this such a great experience during my move! You’ve been wonderful!

Tanya Hamilton 
Rating:
5.0

Customer did not leave a comment.

Richard Seigel 
Rating:
5.0

Customer did not leave a comment.

Jennifer Chun 
Rating:
5.0

We had to change our order at the last minute, and they accommodated us immediately. It was a good experience, and I would use them again.

Theodore Oden 
Rating:
1.0

I think regardless of what type of customer service work you do, there should be more focus on how to help the customer. The attendant seemed bothered when we arrived. No type of greeting what so ever. Pretty dry personality. When we returned the truck it also seemed to little too much work for him to print our receipt. I would most definitely not recommend this location.

Floyd Chattman 
Rating:
5.0

Customer did not leave a comment.

Mike Cain 
Rating:
5.0

Customer did not leave a comment.

Mike Cain 
Rating:
5.0

Customer did not leave a comment.

Shota Hanai 
Rating:
5.0

Customer did not leave a comment.

Janet Valko 
Rating:
5.0

Customer did not leave a comment.

Nick Lagrimas Rojas 
Rating:
5.0

Customer did not leave a comment.

Lainey Kunitake 
Rating:
4.0

Customer did not leave a comment.

David Bertsch 
Rating:
5.0

Customer did not leave a comment.

Onyedinachi Ikonte 
Rating:
5.0

No improvements needed. I had a great rental experience with Wayne at Golden State Storage.

Christina Bloom 
Rating:
5.0

The boss at Golden State Storage was very helpful!

Berkley Kielhack 
Rating:
5.0

Customer did not leave a comment.

Eugene Chang 
Rating:
5.0

Best one

Joo Lee 
Rating:
5.0

Customer did not leave a comment.

Mary Martinez 
Rating:
5.0

Customer did not leave a comment.

Fernando Urquiza 
Rating:
5.0

Everything was perfetto- Well manager and accomadating center

Jesse Lasar 
Rating:
4.0

Customer did not leave a comment.

Jennifer Chun 
Rating:
5.0

Customer did not leave a comment.

Jesse Lasar 
Rating:
5.0

Customer did not leave a comment.

Anthony Walker 
Rating:
5.0

Customer did not leave a comment.

Steve Kawahara 
Rating:
5.0

None the location and service were fine.

Austin Oishi-Yamamoto 
Rating:
5.0

Very fast, friendly. I will definitely come here for all of my U Haul and storage needs.

Bret weber 
Rating:
1.0

I went to 3 different locations, the 1st location told me that they didn't had my unit and sent me to a second location which it was closed, a person from U-Haul contacted me to give me the same 2nd location and I reported that it was closed, the person looked and found a 3rd location that wasn't near by address and lost 1 hour of my moving schedule.

Diana Iniguez 
Rating:
5.0

All good !

Steve Endom 
Rating:
5.0

Always great!

Michael Seigel 
Rating:
5.0

Great location to rent from.

Michael Kaplan 
Rating:
2.0

You follow through on your "guaranteed" reservation, i.e. provide the rental at the designated location or give me the $50 credit. I received neither.

Jon Tong 
Rating:
4.0

The air conditioning on the U-Haul did not work. I did not find that out until I was on my way from Southern California to Northern California. It made for an uncomfortable ride during an already stressful moving day.

Dana Eppele 
Rating:
5.0

Customer did not leave a comment.

Richard Seigel 
Rating:
5.0

Customer did not leave a comment.

Alicia Williams 
Rating:
5.0

Wayne kicks but ! Gets your Truck Fast and nice and polite !

Roy Shearin 
Rating:
5.0

Nothing. Everything went according to our arrangement.

Steve Huggins 
Rating:
5.0

As always great service and availability. The vans are always in great shape.

Michael Kaplan 
Rating:
5.0

Awesome having a drop off box. It makes things so much easier.

Joseph Lingad 
Rating:
5.0

Customer did not leave a comment.

Michael SEIGEL 
Rating:
5.0

Customer did not leave a comment.

Saro Ghookasian 
Rating:
5.0

All good and let us park our car for a few days.

JAMES HEMINGWAY 
Rating:
5.0

Customer did not leave a comment.

Nigest Solomon 
Rating:
4.0

No one site during normal business hours. No one answers phones or responds to messages left via voicemail.

David Jimenez 
Rating:
5.0

Great experience

Tara Turnbull 
Rating:
5.0

Your online reservation system was taking reservations although many places didnt have trucks. I was sent away at other places. Here the older young man found me a truck. Thank you:)

Jean Sonnier 
Rating:
5.0

Great service

niante johnson 
Rating:
5.0

Customer did not leave a comment.

Damien Ho 
Rating:
5.0

Amazingly smoth transaction with the Uhaul organization

maria terzic 
Rating:
5.0

Customer did not leave a comment.

Vanessa Cantu 
Rating:
4.0

Customer did not leave a comment.

IAN IRWIN 
Rating:
3.0

We dropped off after hours and got no confirmation from them the next do that the return was processed and complete. No clear drop off for the U-Haul as the gate was up, so we had to park it in Denny's parking lot.

Erin Irvin 
Rating:
5.0

Customer did not leave a comment.

Hiroshi Shima 
Rating:
5.0

Location & Staff are great!

Sean Mostero 
Rating:
5.0

Customer did not leave a comment.

Nikki Chun 
Rating:
5.0

Customer did not leave a comment.

Deborah Blake 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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