Customer Reviews for Gokey Rentals
(U-Haul Neighborhood Dealer)

944 reviews

9010 Fremont Pike   Perrysburg, OH 43551
(at Lime City Rd)

(419) 872-9029

Office Hours

  • Mon-Fri: 8:30 am–5 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(419) 872-9029

9010 Fremont Pike
Perrysburg, OH 43551
(at Lime City Rd)

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5 pm
  • Sat: 8:30 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Maybe not location.. sorry, think the electric towers added to our location being found at pick up & drop off? Idk. Added about 40 min extra on each time. Needed to contact customer each time & hold time. Was stressful w deadlines to " easy pick up ".

Christine Helminiak 
Rating:
3.0

Customer did not leave a comment.

Timothy Tehan 
Rating:
5.0

U-Haul has always been a great help whenever I need to rene a cargo van or pickup for my work ! Never any surprises.

Lawrence Bruen 
Rating:
5.0

Customer did not leave a comment.

Christopher Madaras 
Rating:
5.0

Customer did not leave a comment.

Heather Hitt 
Rating:
5.0

Passenger side front light was out. I indicated on the app when returning. Better lit parking lot to return after hours.

GRANT CHAFFEE 
Rating:
5.0

Customer did not leave a comment.

MUTHUKUMAR CHINNAPILLAI 
Rating:
5.0

Thank you

Marsha MIHALKO 
Rating:
5.0

Excellent Customer Service!!

DUANE FRANZ 
Rating:
5.0

I was under the impression the fuel tank would be full. UHaul even charges for returned equipment that does not have a full tank of fuel. My rental was under 1/2 full, but the check-in gradations don't allow me lower than 1/2 unless I go to the next gradation (3/8?)--the fuel needle was between the two, so I stuck with what the agent put on the paperwork. Then I had to guess as to whether I needed to add fuel for a trip from Perrysburg, OH to Brooklyn, OH without knowing the capacity of the fuel tank nor the vehicle's actual mpg for my situation. I ended up turning in the vehicle with something like 7/8 of a tank, which bothers me to this day--the money I thought I'd save by renting from UHaul was offset by the money I left in the gas tank. The vehicle itself was in very good condition.

Douglas Kusak 
Rating:
4.0

Customer did not leave a comment.

Scott Dunckel 
Rating:
5.0

Friendly and competent staff

Carl Swanson 
Rating:
5.0

Very helpful and courteous!

Christopher Miller 
Rating:
5.0

Always a pleasurable experience renting from Gokey Rentals.

BRADLEY BERNARD 
Rating:
5.0

Customer did not leave a comment.

MARK MAREK 
Rating:
5.0

Customer did not leave a comment.

Tammy Hoskins 
Rating:
5.0

Great ! Thanks.

Matthew Cazel 
Rating:
2.0

The vehicle was very old, the steering was very shaky, hard to control, and the ride was very bumpy. The vehicle seemed to need servicing. The headlights were extremely dim, including the high beams, so it was difficult to see at night. The vehicle needs to be retired or repaired to be in good working condition.

JONATHAN NAWROCKI 
Rating:
5.0

I have used this location for years. They are professional and friendly. I have recommended this location many times.

Charles Ackerman 
Rating:
5.0

Everything went great! Staff was friendly and helpful, and the equipment worked perfectly! Thanks!

BOB SMITH 
Rating:
5.0

Customer did not leave a comment.

PHILIP BOURGEOIS 
Rating:
5.0

Customer did not leave a comment.

Brian Downey 
Rating:
4.0

Customer did not leave a comment.

NANCY GRUEN 
Rating:
5.0

Quick and easy rental! Would highly recommend and use again in the future.

Dawn Wallin 
Rating:
5.0

Customer did not leave a comment.

Louwela Castro 
Rating:
4.0

Customer did not leave a comment.

Richard Keleman 
Rating:
5.0

A great an fast service! I like services like this!

Hector Hechavarria Cuba 
Rating:
5.0

I don’t know what would be an improvement. I have rented many times from Go-Key and it has always been a good experience. The professionalism shows (pleasant and efficient)

Daniel Heath 
Rating:
5.0

Keep using Gokey, Jeff is so pleasant and always so very helpful, been using him since 2017

CLOYD MCDONALD 
Rating:
5.0

Customer did not leave a comment.

Kurt Zollinger 
Rating:
5.0

Customer did not leave a comment.

JOHN FRANCIS XAVIER ALLEN 
Rating:
5.0

Everything was top notch! The service was great! Everything was explained well to me and I couldn’t have asked for a better experience. Great job! I recommend to anyone needing rental needs.

DAVID LONG 
Rating:
5.0

Customer did not leave a comment.

Michael Witt 
Rating:
5.0

Customer did not leave a comment.

RYAN HOLLINGSWORTH 
Rating:
5.0

The Gentleman that runs this location is very helpful and clearly very detail oriented. I will only trade at this location

Charles Maxwell 
Rating:
4.0

Customer did not leave a comment.

Todd Swonger 
Rating:
5.0

Customer did not leave a comment.

Timothy Johnston 
Rating:
5.0

It's a little hard to do the online truck pick up because of the service but other than no complaints. I really appreciate the guy at this location for being understanding and calm after my husband was going off on him when he was correct. That kind of customer service is hard to find. He's great!!!

Jacob Lambert 
Rating:
5.0

The truck smelled like an ashtray and weed.

Clark Allen 
Rating:
5.0

Customer did not leave a comment.

MALCOLM FISHER 
Rating:
5.0

Customer did not leave a comment.

James DeLisle 
Rating:
5.0

Customer did not leave a comment.

James DeLisle 
Rating:
5.0

Nothing I can think of at this time.

Todd Lindow 
Rating:
5.0

Gentleman that assisted us was extremely kind and helpful. Thank you!

Todd Van Erp 
Rating:
3.0

I had recommended a location closer to home and had to travel approximately 25 miles out of the way round trip. As a result I paid roughly $25 in just mileage to get the truck

Theresa Torio 
Rating:
5.0

Customer did not leave a comment.

MICHAEL ADAMS 
Rating:
5.0

Customer did not leave a comment.

Diana Sutton 
Rating:
5.0

Customer did not leave a comment.

Dan Roberts 
Rating:
4.0

Customer did not leave a comment.

Kevin Sargent 
Rating:
5.0

Customer did not leave a comment.

Raymond Domsic 
Rating:
3.0

Customer did not leave a comment.

KENNETH GEORGIA 
Rating:
3.0

Upon arrival for a 24/7 drop-off, my cell wasn't able to verify my location. There should be a guest Wifi available for any internet connections.

KENNETH GEORGIA 
Rating:
4.0

Customer did not leave a comment.

Fred Chmiel 
Rating:
5.0

Customer did not leave a comment.

G PATRICK Coss 
Rating:
5.0

GoKey has been doing this for over 30 years and it shows. Very professional and competent. Would highly recommend.

Francis Gedert 
Rating:
5.0

Very good experience. No items of improvement noted. Thank you.

Alan Belcher 
Rating:
3.0

9 ft van was full of bugs and blower only worked on high! Online checkin took an hour and the return took 30 minutes. Not a happy customer

REBECCA HENDERLY 
Rating:
5.0

Customer did not leave a comment.

Tom Ferguson 
Rating:
5.0

Customer did not leave a comment.

LARRY HESKETH 
Rating:
5.0

Customer did not leave a comment.

Tom Ferguson 
Rating:
5.0

Could not have been easier!

John Gemmel 
Rating:
5.0

Customer did not leave a comment.

Brian Fleck 
Rating:
5.0

Customer did not leave a comment.

Tawfik Salman 
Rating:
5.0

Customer did not leave a comment.

John Arneson 
Rating:
4.0

Customer did not leave a comment.

Emily Schnipke 
Rating:
5.0

Great Place to rent from. We had multiple customers at the same time and moved through quickly.

LEROY SHOLEY 
Rating:
5.0

When picking up my truck it was super slow and the connection was spotty at the site. Got there 15 mins early and luckily I did because it takes a second for everything to load

Shawn Calabrese 
Rating:
5.0

Customer did not leave a comment.

Daniel Heath 
Rating:
5.0

Customer did not leave a comment.

Bradley Bernard 
Rating:
5.0

Customer did not leave a comment.

Scott Marks 
Rating:
4.0

Decent place, just a drop off so no thoughts to the positive or negative.

Rodney Bogdanski 
Rating:
5.0

Customer did not leave a comment.

Bryce Anderson 
Rating:
5.0

Customer did not leave a comment.

Clemens Szymanowski 
Rating:
5.0

Customer did not leave a comment.

JEFF DURBIN 
Rating:
5.0

Customer did not leave a comment.

Douglas Grimmett 
Rating:
1.0

I did not purchase anything from you all, if I see anything on my credit card I will report your company to the better business bureau. This is a second time that you guys sent me something that I so-called purchase and I did not.

MARK SUTO 
Rating:
5.0

Customer did not leave a comment.

Brian Wheeless 
Rating:
5.0

Customer did not leave a comment.

DAVID MATTINGLY 
Rating:
5.0

Customer did not leave a comment.

James Ivester 
Rating:
5.0

Customer did not leave a comment.

THEODORE GARRETT 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Hoffman 
Rating:
5.0

Customer did not leave a comment.

Julie Hessel 
Rating:
5.0

Gentleman that checked me in was extremely friendly…. We don’t rent very often at all…. But without a doubt we won’t hesitate to use Uhaul if e er needed in the future THANK YOU

Dan Roberts 
Rating:
4.0

The only problem I had, the employee gave me the wrong keys for the truck. So the mileage and fuel levels were completely wrong. Made checking in the truck after hours very difficult.

Stephen Gioiella 
Rating:
4.0

The person at the office was very efficient and helpful. Excellent truck.

DOUGLAS BUCHANAN 
Rating:
5.0

Customer did not leave a comment.

MARY THOMAS 
Rating:
5.0

Customer did not leave a comment.

KENNETH GREY 
Rating:
4.0

Customer did not leave a comment.

Diane Kuczo 
Rating:
5.0

Customer did not leave a comment.

James Summers 
Rating:
4.0

Customer did not leave a comment.

Marguerite Manning 
Rating:
5.0

Customer did not leave a comment.

Joe Foos 
Rating:
5.0

Customer did not leave a comment.

Zach Reid 
Rating:
5.0

Excellent service

RANDALL LEIBROCK 
Rating:
5.0

Customer did not leave a comment.

KURT ZOLLINGER 
Rating:
3.0

Customer did not leave a comment.

Randall Lybarger 
Rating:
3.0

The online process for after hours pick up was EXTREMELY difficult. Please consider streamlining it if possible so as to minimize the pain at pick up as well as drop off time !! I had also rented movers through the u-Haul website, please try adding more ethical responsibility on the movers shoulders so that they treat the customer's cargo with responsibility and own up to any damages that are caused by their mistakes. My house was severely damaged by the movers, I filed a complaint but there has been no response till date. If there is any ethical responsibility that you can exert on those guys, kindly do so.

Kshitish Chitnis 
Rating:
5.0

Customer did not leave a comment.

Ethan Duttlinger 
Rating:
5.0

Customer did not leave a comment.

Eric Diedrick 
Rating:
5.0

Customer did not leave a comment.

James DeLisle 
Rating:
5.0

The manager is always thorough and helpful. Very professionally operated business.

MICHAEL BOOTH 
No reviews have been submitted for this location.

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