My experience with Godz isle u-haul rental was very easy and convenient. I had no troubles at all and Daryl was so polite and helpful!!! Will definitely use again and recommend to my friends and family.Chandler C.
Customer Reviews for Godz Isle Auto Sales
(Distribuidor de U-Haul del vecindario)
Portland, OR 97236
(Business Hour Returns Only - All After Hour Night Drops Have to Complete Se)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 10:30 a. m. - 5 p. m.
- Mar.: 1 p. m. - 5 p. m.
- Mié.: 2 p. m. - 5 p. m.
- Jue.: 1 p. m. - 5 p. m.
- Vie.: 10:30 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- 7/4/2021: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Not storing your rentals at a religiously zealot locationRobert W.
El cliente no dejó un comentario.DMITRIY S.
Keys where located in a spot with high grass. Not ca clean spot. My truck was parked in a spot that is it is potentially risk for maneuvers. People less experient an easelly hit the other truck or other obstacles. I know it is a mobile check in but the person responsible for the location barely looked to my face explaining it and seems to dont't care at all. I wish the location was more clear and less rude peoplelucas B.
We had a great professional experience. The fella in the office was outstanding and if I ever have to move again I would definitely return to this location.Grant H.
El cliente no dejó un comentario.Miranda I.
El cliente no dejó un comentario.Oladele S.
Decrease the 0,79 cents a mile. That's too much considering gas prices are lower during this pandemicSamira I.
Owner was very rude and not at all helpful.Sydney L.
Darrell was great - I recommend him, his car lot and Uhaul services.rick N.
El cliente no dejó un comentario.steven A.
El cliente no dejó un comentario.Emily M.
Make the parking spot a lil easier, not fun parallel parking in such a tight space with a uhaul. But overall very friendly helpful service.Ryan M.
El cliente no dejó un comentario.Hope A.
Great location. Only complaint was check out on App is slow and you should warn people the alternative contact you put in, you are going to call right then as a verification, before releasing vehicle. Thank goodness I was able to reach my person and let them know to answer the next time you called, because you were stopping my rental because no answer!Marta J.
El cliente no dejó un comentario.Helen M.
El cliente no dejó un comentario.selena H.
Don't use these people as a uhaul pick up location! The guy refused to help me with an in store pick up, I tried to figure out self check out before calling uhaul and spending 40 minutes on the phone. 1.5 hours after I got there I finally had a truck.maryam R.
El cliente no dejó un comentario.Barbara E.
El cliente no dejó un comentario.Nancy B.
The office location had dogs and birds and smelled. The truck is not being swept out or the interior cleaned. The truck also did not seem to be properly maintained.Davin R.
El cliente no dejó un comentario.RUTH K.
The location was horrible and very unpleasant. I would not recommend anyone to pick up or drop off at that location. Uhaul should do more research and investigate pick up and drop off locationsChelain D.
I used the self check in and check out and it was very easy. Uhaul made it very user friendly and quick so you're able to be on your wayTristan H.
First time uhaul user , rental agent at Gods isle very helpful , easy hassle freeFeodor P.
Your dealers are the only reason I use uhaul. Your customer services reps in your call center are rude and are not very knowledgeable on where their products are, nor how to provide good service.This dealer, Godz Isle, is the only reason I did not go elsewhere.Rodney S.
Very friendly service.Dennis K.
Rent a safe vehicle. Our fuel line from the gas nozzle to the tank had been cut and it was very unsafe. When filling tank for return it poured gas all over the ground. Had to have a tow truck come. I want my money back.Heather S.
None it was an excellent service.Victor M.
Equipment was very dirty and old. Door was hard to close. Trailer made lots of noises during my trip. Had a hard time finding a trailer in Portland.Anthony F.
ditto for other comment.Ken M.
El cliente no dejó un comentario.Mandy A.
El cliente no dejó un comentario.cory H.
more employeesMary lou H.
Not professional. Uncomfortable with all of the religious stuff.Elena T.
When there's a different quote from the on line quote, to the one you get at the location, you all need to be on the same page!! It makes you all look like you don't know what you're doing!Debbie G.
The staff at Godz Isla Auto Sales was friendly & courteous and made my experience as easy as possible! They were very flexible and worked with me to find a time that was good for me to pick up the truck/trailer. I would only recommend that it be more clear that there is a specific TIME that the truck/trailer needs to be returned.DENISE R.
Road to drop of trailer was a gravel road with big pot holes. They should pave that section of road.harry A.
El cliente no dejó un comentario.ADAM K.
El cliente no dejó un comentario.Arynn C.
Allow for pre-paymentSCOTT O.
cleaner, more tidy office. employee was very nice & accommodatingSTEPHAN V.
When I arrived at the drop-off location--before 4:00 pm on a Saturday--it was closed! The gate was locked so I had to park the truck across an alleyway on the side of the facility. There were signs that said any improperly parked vehicles would be towed or ticketed at the expense of the renter, so I was very concerned. At this point I haven't heard that there was any problem, but I would certainly NOT accept responsibility if there was.Greg S.
when I picked up the u-haul From this location everything seemed great until I got down the street noticed the uhaul had absolutely no gas In the uhaul, I went back and told the guy about there is no gas in truck at all there was soposed to be 3/8 of a gallon so he said oh no someone must of siphoned It all out I was shocked,he was nice to me about said he would waive my uhaul fees and maybe a little mileage off to...so my suggestion would be locking gas caps so people that last used uhaul are not responsible for siphoned gas,thats not right.Daniella P.
It was a last minute arrangement and everything fell perfectly into place. Great job.Stephany N.
We were never told about a rental tax when we called to reserve the van. we were shocked that we were charged $82.83 on the last invoice, the first said $48.96 what is rental tax. I would have gone somewhere else if I knew this ahead of time. we are very disappointed.Lance G.
This is more a used car lot than u haul location. Inside was dirty, looked like a garage sale location, was un organized and after the paperwork was completed I was asked if I needed any help hooking up the trailer, like I was expected to do it myself.GEORGE G.
Truck was there. Guy was very nice.JERRY H.
El cliente no dejó un comentario.Shianne O.
This location was a very rag tag type of location. It also had too many religious signs on it. Jesus Saves, Redemption comes through Jesus, etc... He also was giving out new testament booklets. Not a normal or tidy business environment.PAUL L.
El cliente no dejó un comentario.Erik N.
Everything was good. Friendly & easy going people. ¡Gracias!ANTHONY Y.
The customer service was great, the couple were nice, but the inside of the shop made me slightly uncomfortable? It was like a family was living inside and between the counter and the desk where the guy took my order was a treadmill with deodorant on it, a rather big dog and an empty critter cage? As a female by herself, I felt a little on edge and I probably won't return to this particular location.TIANA B.
Receipt was innacurate. Tank was on full. $30 gas fee, wow. I guess you make your money by ripping off customers, that's very sad. Won't be back, and will tell friends and family to avoid this location.Andrew M.
This place was great!! Our original place where we first went to on 242nd in Gresham, we really had a bad experience, but this place was greatmichael Q.
El cliente no dejó un comentario.ANNE R.
Engine check light came on half-way thru the move I was making, all fluids were ok on check; so it is clear this truck was not inspected or that the maintenance was checked prior to being rerented. No walk around inspection prior to leaving to annotate previous damage. I've had better experience with Uhaul in the past, not to those standards.Gerald W.
When we picked up the uhaul there were potato chips inside smashed all over the floor as well as a bottle of water that was half drank. The physical location of Gods Izle(I believe that's the name) was very dirty inside itself. The people were kind, but the business was dirty and extremely cluttered with animals everywhere(dogs, cat, guinea pig) etc. Also, when I picked up the truck the gas was below a half tank, eventhough my husband and I filled it back up to the half tank line. Also there were extra fees that made our experience over 160.00 dollars! Won't be using UHAUL again. Not a good experience. :( Dirty truck, tons of fees.MIKI M.
Your doing fine.SHARON L.
The owner was very nice. However, the place was a bit sketchy. I would have been worried to go there alone and the dog seemed mean.DANIELLE J.
El cliente no dejó un comentario.BENJAMIN T.
El cliente no dejó un comentario.Jeff W.
Nice people. Rough neighborhood. Trucks had been vandalized the night before. My rental was for 11AM but no one called me to let me know my size truck was unavailable. Owner gave me a discount for a smaller truck. I left with the gas gauge reading 1/4 tank- 2 miles later it read empty and the low fuel light came on. I documented this and owner did not charge for returning with less than 1/4 tank.Patrick C.
The trucked leaked gas when I was trying to fill it and ruined my shoes.michelle N.
El cliente no dejó un comentario.Marian N.
Moving can be such a pain and a stressful experience but the friendly and kind staff definitely made it much easier. We will definitely refer our friends and use them again in the future. Thank you so much!Misty K.
Very friendly got us in and out quickly. Good experience.Rachelle R.
The store was dirty and disorganized. There were pets in the office and I have allergies. Other than that it was a positive experience.ELIZABETH J.
El cliente no dejó un comentario.NICK D.
El cliente no dejó un comentario.GARTH G.
El cliente no dejó un comentario.WALTER W.
When I called and rented the 24' truck I was never told you would hold $100 out of my acct. Also U-Haul rentals have always been 24 hrs, mine was for 6 hrs., I was told that when I picked up the truck. I asked how much each mile would cost, he said, "81 cents a mile". I was charged 89 cents a mile. The brakes were really bad on the truck. I think next time I'll rent from Budget. I chose this location for it's closeness to my home, bad mistake.Janet T.
El cliente no dejó un comentario.Susan S.
it was so easy to rent the u haul Daryle is awesome good to deal with.JEREMY A.
El cliente no dejó un comentario.CANDACE S.
I picked up the truck and was almost home when I received a phone call saying they were in the process of putting new license plates on the truck and had set them on the bumper when I drove away. I was asked to pull over to see if the plates were on the back and if I could find them if they weren't. The plates were not on the bumper, so I back tracked and was not able to locate them. When I returned the truck the next day, it was after hours(they closed before the truck was due back). I received notice that they charged me an extra day and they also charged me an additional fee for fuel. I had stopped and put fuel in the truck on my way to returning it bringing the tank to 1/4 as required. I am not happy with the additional fees as I feel they are not appropriate. The vehicle was returned in a timely manner with the gas tank filled to the level required. I would not recommend this location and will not use them in the event of another move.JENNIFER W.
El cliente no dejó un comentario.Mike M.
El cliente no dejó un comentario.Kendra C.
El cliente no dejó un comentario.LON T.
The tail light and the lens came off the right side of the tow dolly and the taillight burnt out on the left side of the tow dolly. When I pick up the truck there were dead bugs on the front of the truck and the marker light were out of the holders just danglingDANIEL L.
good to deal with good place.JERIMY A.
El cliente no dejó un comentario.BRYAN C.
For one, you can cover the metal hitch's at the back of the trucks so other people don't gouge their knees on it. 2. Better customer service. No one asked if I needed help when I was bleeding all over.DEBBE B.
They have a junk store thing going on. Nice guy, helpful, christian things around that give you "food for thought" but he doesn't put them on you. Just the place is a little dumpy.LELA G.
Take down the Jesus sign. Clean. Make sure your rates on-line are the same as your rates in the store!REBEKAH S.
The location is not well maintained, luck of the draw dictated what type of equipment I got. Have rented from this location on prior occasion and equipment was filthy. Operators there however are very friendly and proficient so .......!!!!Michael D.
the place is a mess but the people running it are very professional and everything went very smoothTim B.
No improvement needed. People at this location were very helpful and did everything needed to make rental experience excellent. I will need another rental in about two or three weeks. I plan to use this location.Dale D.
Excellant Service.DANNY B.
Customer Service was Excellent, facility could use some maintenance.Louie R.
It was unfortunate that Godz Isle Auto Sales was closed on sunday and that I had to drive an extra ten miles to return the truck.Andrew P.
A lot of my problems with this location came from calling the U-Haul line to find out where I was to drop off the truck and being given the wrong address and the wrong name of the business. When I tried to confirm the address with the operator she hung up on me. This sent me about 30 miles out of my way trying to find a place that did not exist. When I called back I was given the correct address and had to drive all the way back across Portland. The man at the drop off location was busy doing something else so he just took the paper work and said that we could go. I now have a $31 dollar charge on my credit card from the drop off location that I do not know what it is for. Because of the horrible end to the renting experience I will rate this the worst experience I have had renting any vehicle. I do not think that I will ever use U-Haul again.JOHANNA S.
Very friendly and they had everything ready to go when I got there.HEIDI W.
We came across some obstacles while moving and needed it till after 5pm and there were no problems returning it after 5pm. Also the email receipt is really convenient. Thank you for great service.JENI A.
The trailer vehicle tow did not work. We were sent to another UHaul location. Godz Isle had called prior to inform them of our arrival, gave us directions, but when we arrived, they had no knowledge of the situation. We were serviced but it did delay our departure.MICHAEL W.
El cliente no dejó un comentario.Olin R.
I was the first customer of the day. A man helped me that said he was the regional mgr helping out the dealer that day. He was quite efficient at the 'process'. The site itself has poor access for vehicles(the site was full of vehicles). To exit the site with the trailer I had to traverse an extended very bumpy gravel road to get to a paved city street. The speed of completing the transaction was refreshingly fast(I was first) compared to other rentals I've done at facilities around the country. They're usually agonizingly slow. Even this paperwork was slow compared to what occurs in a business that has a good transaction completion in place. I think your system needs serious overhaul to better serve customers.ROBERT J.
El cliente no dejó un comentario.Diane Hitti H.
El cliente no dejó un comentario.JEFF S.
When I reserved my truck on line ot stated that if I was paying with credit card that the estimated amount was going to be charged to my account at time of pick-up and then the full amount due would be charged at drop-off,however when I went to pick-up my uhaul the very nice associate there informed me your site was incorrect and that I would be charged $75 at pick up and then there would be an adjustment made after drop off. Which is what happen. The people there at Godz Isle Auto Sales were very kind to me about it however I did not have $75 on my account at time and I ended up having to go to my bank deposit enough and then go back and pick up truck which inturn deducted 1hour of my time to use the truck. I was very pleased with Godz Isle Auto Sales service however I was disappointed with you reservation website for the misinformation.Theresa Z.