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Paul G.
Customer Reviews for Go Pack Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The online process for returning my very first truck(different experience) and the online pick up both times the system didn't work right away. It took an hour to pick the truck up.
Alexander S.There should be better instructions for after hours drop off. The U-Haul website had error messages when trying to check out, and I had no idea what to do so I had to wait in chat and then on the phone for 15-20 mins just to speak to someone.
Yeeleng V.Pad lock on key box was VERY difficult to open. I had correct combo but I had to maneuver the line up of combo for nearly 10 minutes before it would open. Not user friendly
tom J.Na
Sean P.Not enough space to park the number of vehicles that were returned
Chris P.The lockbox with the key was very difficult to open.
Harlan K.We had struggles getting the reservation completed at the rental site. The Uhaul site was not working properly requiring the attendent to have to call Uhaul to resolve. Took over 25 minutes.
Don K.All went smoothly
BRANDON F.It took a while to check out because the person working was new. So we lost a half hour of our window
KEITH H.Great experience! Thanks so much.
RICHARD Z.Improve your return process. I could not use the app because it couldn't connect to location services on my phone.
Linn B.Gracias
John M.The original scheduled locations was changed to here, which turned out to be great. The attendant was great.
STEVEN M.Tell people the uhauls dont have cruze control.
Victoria D.Interior of the cab was a bit messy. storage portion was very clean along with the exterior. Pick up was very easy.
BRET S.Parking is limited and hours are as well. You'll have limited hours or you'll have to drop after hours which isn't easy in the space they have outside of the gate.
DANIEL B.Great service experience from Paul!
BRADLEY W.The associate who assisted me was very friendly and answered many questions.
Summer D.Paul really went above and beyond for me. This was the first time I ever drove a moving truck and Paul helped relieve a lot of my anxieties. Thank you Paul
JENNY M.Nothing, everything was great!
Kayleigh S.Start with a full tank of gas and have the customer return it full.
JOHN S.All good.
JAMES U.Nothing at all. Great equipment, good prices, and great employees.
Kerry K.Everything was great. Trailer I rented was ready and I added an appliance dollie and return was also convenient.
MARC S.The drop box for the keys was locked and the location was not open, so I had to put the keys near the box.
Joseph W.