Customer Reviews for Go Green Sunoco
(U-Haul Neighborhood Dealer)

64 reviews

3000 Dunckel Rd   Lansing, MI 48910

(517) 325-9388

Location Hours

  • Mon-Sat: 8 am - 4 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(517) 325-9388

3000 Dunckel Rd
Lansing, MI 48910

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 4 pm
  • Sun: 9 am - 12 pm
No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The woman helping me was so friendly and very helpful.

BRIANNA RENEE G. 
Rating:
5.0

Customer did not leave a comment.

ROY LEE S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL JAMES B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL JAMES B. 
Rating:
4.0

Just keep on giving customers an outstanding service thank you again for making my move easier.

WILLIAM PAUL T. 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL PARKER S. 
Rating:
3.0

Convenient with friendly service.

MARTIN RICHARD C. 
Rating:
5.0

Scott was very helpful. Provided good info for use of the trailer.

CHARLES GERARD M. 
Rating:
5.0

Customer did not leave a comment.

Tamara M. 
Rating:
5.0

All great!

KE C. 
Rating:
5.0

Everything went smoothly from beginning to end! Thanks!

PHILLIP ALLEN P. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

No improvements needed...very satisfied with everything.

JODIE ANN M. 
Rating:
5.0

Have more one way trucks plus a variety of sizes.

IRIS ELAINE H. 
Rating:
5.0

Customer did not leave a comment.

LOUISE CAROL P. 
Rating:
5.0

The representative at the Go Green Sunoco was knowledgeable, friendly, and very helpful. The trailer was in very good condition, clean, and ready to go. She also assessed in the hookup. Since the trailer I wanted was not available at the local dealer, a representative called me and was very helpful in finding the right trailer at a location that was equally convenient.

Hugh H. 
Rating:
3.0

Customer did not leave a comment.

ANGELO NEMESIS M. 
Rating:
5.0

Customer did not leave a comment.

Troy S. 
Rating:
5.0

Customer did not leave a comment.

DONALD CHARLES M. 
Rating:
5.0

Did a drop off of a van using the app, and a trailer when the location was open. The app experience was simple and easy to follow. The gentleman on site was excellent when we returned the trailer.

John J. 
Rating:
5.0

The representative at the desk was great to work with. He was knowledgeable and friendly.

MICHELLE LEE B. 
Rating:
5.0

Customer did not leave a comment.

JOHNWALTER B. 
Rating:
5.0

Scott was very helpful. I would highly recommend this location to family and friends.

BRENDA KAY D. 
Rating:
3.0

I was told to bring it back with a full tank. I did that, which came out to ten gallons. For thirty miles. In other words, I bought gas that the previous renter did not. If you check the gas gauge picture I submitted, and compare it to the one submitted by previous renter, I think you can confirm that. The rental facility closed early on my return date, so no one was in the office to speak with. I submitted a picture of my gas receipt when I submitted photos at end of rental. You can verify that the date of the receipt matches that of the rental checkin. I believe I'm owed a refund for at least seven gallons of gas, assuming the truck was getting at least 10mpg. If the rental facility isn't going to hold renters to the gas tank policy, I shouldn't be paying for the oversight.

David L. 
Rating:
5.0

Customer did not leave a comment.

KEVIN MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Brian W. 
Rating:
5.0

Excellent

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

Clayton D. 
Rating:
5.0

Scott was fantastic!

BALKRISHNA JULIU S. 
Rating:
5.0

Wash the windshield inside and out

GEODI LYNN H. 
Rating:
5.0

Customer did not leave a comment.

tricia M. 
Rating:
5.0

Cargo 6X12 trailer did not have a tongue jack which made it more difficult to lift off and lift on for just one person. Would be nice if one was on the trailer.

DAVID RAY R. 
Rating:
5.0

I chose this location because of its many positive reviews. Scott did not disappoint. He was friendly, answered all questions and gained our loyalty to only use this location when needing to rent a Uhaul.

Clayton D. 
Rating:
3.0

Customer did not leave a comment.

JONATHON LOUIS W. 
Rating:
5.0

The Go Green Sunoco U Haul is absolutely great, comprehensive explanation of options and they bent over backwards to ensure I had what I needed. Quick check in and on the road in under 10 minutes, literally can't say enough good things about my entire experience with them!

JOEL HARRY H. 
Rating:
3.0

Customer should get 24 hrs service if preferred. Can't force someone to bring back at certain time. Especially when someone is picking up in the morning 8.00 and you're requesting to back by 4:00 PM because you have booked other pick-up at 5:00 (I think this was my issue). I don't have any issue with the services.

Dipakbhai P. 
Rating:
4.0

The after-hours (this location closes at 4 pm!) drop-off procedure did not work for us. I was able to call the toll-free number and the rep marked that we had returned the truck, but when I reviewed the final receipt it is showing as returned the next morning. It was not a big deal for us as we were returning it early anyway, but it may be for another customer. So far we have not gotten the credit for returning the truck in a clean condition. (per the sticker in the truck)

KURT W. 
Rating:
4.0

Renting a cargo trailer in the spur of the moment was pretty effortless at the Dunckel Road location. The representative was thorough, easy pick up and return & affordable.

SHAWN MAREE B. 
Rating:
5.0

Customer did not leave a comment.

RICHARD GEORGE B. 
Rating:
3.0

Customer did not leave a comment.

Daryl A. 
Rating:
5.0

This experience and the service of the man at this location was perfect. Thank you.

SANDRA JANE R. 
Rating:
5.0

The APP doesn't work when I take pictures for returning.

Yian W. 
Rating:
5.0

Scott was fantastic. Great communication and professionalism! Would definitely rent here again.

SHAWN LOUIS M. 
Rating:
5.0

Customer did not leave a comment.

Monty B. 
Rating:
5.0

Customer did not leave a comment.

Jason A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL V. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH HAROLD D. 
Rating:
5.0

All was good

ROGER DALE E. 
Rating:
2.0

Location was dirty & run down. I dropped off the trailer at 4:30pm and there was no attendant at the small counter in the gas station and the gas station staff were nice but had no idea how to assist me. U-Haul trucks were scattered through out the parking lot and where to place the trailer was unclear. Not a great experience...

Gary E. 
Rating:
5.0

Scott, the representative was very helpful and professional.

Ronald B. 
Rating:
4.0

Customer did not leave a comment.

Nicholas W. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

The staff was friendly and helpful. The equipment was in good condition.

Darrel D. 
Rating:
5.0

The U-Haul Representative was very helpful and a pleasure to work with. I would definitely use this location again.

DEBRA NIEDZIELSK D. 
Rating:
5.0

Customer did not leave a comment.

Saundrakay P. 
Rating:
3.0

Make your fee structure clearer. We thought we has a one da rate plus mileage, but we got charged for 2 days as far as I can tell imply because we exceeded our intended use window. I did call the uhaul number and left a voice mail to extend our rental, also. Then there is noone to talk to about the overcharge at the location, or phone number, or on the 800 number without a 20 minute wait.

Hans S. 
Rating:
5.0

Scott was awesome. I would definitely recommend.

TOBY C. 
Rating:
5.0

Customer did not leave a comment.

MARCELINO S. 
Rating:
5.0

My service rep, Scott, was super friendly, helpful and did a great job of explaining everything in an efficient and easy to understand way.

Marc B. 
Rating:
2.0

Customer did not leave a comment.

ANDERS JENSEN G. 
Rating:
5.0

Scott did a great job getting the trailer hooked up and I was on my way . Thanks Scott

Gary D. 
Rating:
3.0

Customer did not leave a comment.

TIMOTHY JOSEPH M. 
Rating:
5.0

Scott was a great representative of your organization. He was helpful, knowledgeable, and friendly. I also heard him in the phone with another Custer, and he went above and beyond to let them know he would make sure he provided perfect service. Cool guy!

Loretta B. 
Rating:
3.0

Customer did not leave a comment.

Maryam A. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top