Thank you. The staff were friendly, helpful and very accommodating. The area for my car was well lit and easily accessible. I felt safe with leaving the car in your care and if need arises I would use your facility again. Will recommend your services.Nancy P. | Overall Experience
Customer Reviews for Global Point Logistics Inc
(Distribuidor de U-Haul del vecindario)
Peterborough, ON K9J1W1
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb.: 9 a. m. - 2 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.RAYMOND B.
El cliente no dejó un comentario.James B. | Overall Experience
El cliente no dejó un comentario.GEOFFREYJ W.
El cliente no dejó un comentario.Michele M.
El cliente no dejó un comentario.Geoff W.
NOT A THING ,WAS AWSUM SERVICE VERY NICE WARM WELCOME.RICHARD G.
El cliente no dejó un comentario.Norm L.
Yes I highly recommend this company The staff are always friendly and helpful Thank you again GTGWEN T. | Overall Experience
Everything was perfect!ILIJA Z.
Excellent customer service.Douglas S.
El cliente no dejó un comentario.Prajith P.
El cliente no dejó un comentario.DOUGLAS R. | Overall Experience
The two young ladies that helped us were amazing. This is our "go to" place from now on.KURTJAMES N.
Clean inside of windscreen. Otherwise excellent. Online check-out and after hours return were confusing and never really worked for me. Personnel at rental location took care of this efficiently.Ron M.
The company representatives where first class & very helpful ! Made the rental process stress free & a great experience. The equipment was clean & in excellent condition. I would recommend this location when you require a rental ! Cheers !DENNISA M.
No Comment.John L.
El cliente no dejó un comentario.Andra C.
Loved the online check in experience. Wish that your reservation time was guaranteed and that a later reservation didn't mean that you had to return the truck earlier.Elizabeth F.
Excellent customer service! I will be back!! Thanks for making our day possible. Katherine SharpeKatherine S.
El cliente no dejó un comentario.Emelia-Naana B.
I was having a hard time trying to figure out how to to work the website to pick up the van I rented and the lady inside the office was willing to stay late to help me. The van was very clean, everything worked great and I will definitely be using uhaul for all my moving needs.Holly B.
El cliente no dejó un comentario.Brian B.
Keep up the great serviceBenjielido M.
El cliente no dejó un comentario.MICHAEL B.
El cliente no dejó un comentario.Theresa B.
El cliente no dejó un comentario.JOSHUAL K.
Keep up the good workAnthony L.
El cliente no dejó un comentario.KIMBERLEYMARIE A.
The people at the location were great to deal with. Unfortunately I cannot say the same for your folks at head office. After booking the truck in Cobourg I received a call 3 days before pick up advising that it was not available but that a cargo van had been put aside for me. I explained to the agent that it would not work and she was rather rude with me as she felt this was a suitable alternative. I requested that she arrange to get a truck to Cobourg for me as I had 2 confirmations advising my reservation was good. She repeatedly insisted a suitable replacement had been offered (the cargo van - not suitable when I needed the truck to move appliances over 6 feet tall) and was not willing to assist further. When I requested to speak with a manager she came back and offered me a truck in Oshawa - again I told her this was not acceptable as that is more than 40 minutes away from Cobourg. She put me on hold again and offered me a truck in Peterborough. Also, a fair distance from Cobourg, so I requested that she do something to assist. Again, she told me she was assisting by offering an alternative (the cargo van again). I told her I did not think it was right that I had to drive 35 minutes out of my way and pay for the added mileage when I was being inconvenienced. Finally she offered to reduce the mileage fee for my rental as compensation for the change in location. I am extremely dissatisfied with the service I received from your head office - no attempt was made to really try to offset the inconvenience I was experiencing and had I not kept pushing for assistance none would have been provided. I was even more upset when I noted that the truck I requested sat in Cobourg for the duration of my rental period. Why would I have been told this vehicle was not available for me as someone else was using it when it sat at the Cobourg location the entire time that I used the truck from Peterborough? Again, my comments are specific to the representative from Head Office only as those folks I dealt with in Cobourg and Peterborough were fantastic. I was so turned off by this experience that I will not rent from UHaul again and will strongly recommend to friends that they find somewhere else to rent in future.MARK C.
Excellent customer serviceROBERTW A.
Such great people to deal with at this location!!MIKE M.
El cliente no dejó un comentario.Estelle M.
El cliente no dejó un comentario.Jason A.
El cliente no dejó un comentario.TYLER M.
I could not get the on dolly off the side to use too tight or locked Did not use a lot of blankets would be nice to get a refund Thanks TraceyTracey C.
Excellent customer service and very clean vehicleR-BRIAN M.
Very friendly and polite staff. Equipment was in great working order snd most of clean.R-BRIAN M.
Staff was professional and friendlyDaniel N.
Great service, friendly staff. Very easy pick up and drop offSHERRY-LYNN D.
Excellent service. Super nice people , very quick, hassle free. Was in and out with keys in hand within five minutes. Wouldn't go anywhere elseRyan D.
El cliente no dejó un comentario.Norm B.
Great experience!! Thank you.Bruce C.
El cliente no dejó un comentario.Wayne B.
El cliente no dejó un comentario.DELAINEA M.
El cliente no dejó un comentario.Terry G.
El cliente no dejó un comentario.Stephanie L.
Can't think of anything.STEVENG G.
I have used this u-haul location many times and have referred it to many people. If needed again, I will be back!Kathy T.
El cliente no dejó un comentario.Stewart B.
El cliente no dejó un comentario.William F.
El cliente no dejó un comentario.ANDREAL M.
El cliente no dejó un comentario.CODYCLARKE S.
El cliente no dejó un comentario.Nancy K.
nothing everything was good, friendly staff.Dave E.
This is our 5th time renting from Global Point and we couldn't be more pleased. The ladies in the office are very friendly and helpful, and the vehicles have always be immaculately clean. We highly recommend them.Kim A.
FANTASTIC SERVICEMaryanne F.
I was totally satisfied with the service. The staff were very pleasant, efficient and extremely helpful. I definitely would recommend their business to friends and associates.LYNN C.
Eh UHaul it is a pleasure to recommend to ya maybe a good comment from me to improve for the next customer would be is to continue to share the awesome kindness and showwoman ship as the two lady employees showed us that that day. Thanks take care eh!!Grant E.
El cliente no dejó un comentario.Drew B.
Excellent service wonderful people. Went out of her way to provide fabulous serviceDaniel B.
El cliente no dejó un comentario.Beau D.
Thanks again, it's always a pleasure. LukeDonal T.
Excellent service from the girls, quick and easy. LukeDonal T.
Excellent people very friendly and helpfulCraig H.
Service was quick and professional. I would have no problem recommending this location to anyone looking to rent a vehicle for whatever reason. Thank you for making this a pleasant experience.KEITH A.
Nothing the staff is great and very friendly and helpful.James C.
Nothing customer service very friendly polite and helpful.Grest experience.Shawn P.
El cliente no dejó un comentario.Phylis M.
I like this branch and especially the nice ladies that were there. They answered any and all questions. This is my second rental from them in the last 6 months. Rental companies are all alike except for the people, Global Point has good people.Dan T.
El cliente no dejó un comentario.Tatiana S.
El cliente no dejó un comentario.Cindy L.
-Before the customer leaves with the rented vehicle I would recommend opening the box door on cold days as the door of the truck I rented was frozen stuck.(Got it open with hot water). - I received a text about returning the vehicle after hours but did not read the text until after I dropped the vehicle off and put the keys in the return box.Apparently a $20.00 fee would be applied if the returning instructions were not followed but I was not billed for it.Thank you. That being said,I would recommend giving the customer a heads up on how to return the vehicle after hours when they first pick the truck up. Overall, my experience with renting a vehicle from Global Point Logistics was great and would continue to use them for future endeavors. Best Regards, Greg.Greg C.
El cliente no dejó un comentario.Jordan R.
El cliente no dejó un comentario.Gary H.
GPL Storage / U-haul Truck Rental on Braidwood Avenue Peterborough Ontario is Mint !! The Customer service was Amazing, The Truck was Perfect ! Made a Day of moving in bad winter weather a breeze. I know i can Always Count on U-haul for All of my needs as well as family and friends U-haul For Me ?? This Will Always Be Sincerely NanciRonald R.
El cliente no dejó un comentario.Karen M.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.bogdan R.
El cliente no dejó un comentario.Brian J.
El cliente no dejó un comentario.Mike G.
El cliente no dejó un comentario.WILLIAM B.
El cliente no dejó un comentario.Catherine T.
Everything was perfect. I was especially happy that there was a full tank of gas so all I needed to do was fill it up again. I have rented before and have to guess how much to put in when the tank was not full.Sandra Y.
Friendly service with a smileDavid C.
This is the first time I've used the Braidwood Ave. location in Peterborough. It was fantastic. The staff was amazing.Eric W.
El cliente no dejó un comentario.Neal R.
Very good rental truck easy to drive. The service was great.Raymond M.
Keep up the great workNicholas D.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.Len G.
Great job excellent servicebruce D.
Your online reservation/rental software IS THE WORST....!!! I rent from this location many times per year and frequently reserve online after normal business hours. Your software only transfers the correct information about 1 in 10 times. I almost always have to go through the ENTIRE rental process, in person when I arrive as your system has not retained my insurance preference, my drivers license photo's, my means of contact preferences, alternative phone number, etc, etc, etc. It is very frustrating to continually waste my time going through the whole process only to have to do it again. Once I specify that I will do the rental AT the agency during business hours, THAT should be the end of the reservation process. Why ask me all the other questions (actually INSIST I answer them to complete the reservation) if your system does not actually retain/ pass along any of that information to the rental location? This is seriously making me consider switching to Discount rental as they offer free unlimited mileage as well as reasonable prices. Your location was simply closer to my office.CHRIS F.
Extraordinario servicio al clienteSteve B.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.Kimberley A.
El cliente no dejó un comentario.cynthia N.
El cliente no dejó un comentario.Stephanie L.
El cliente no dejó un comentario.Robert D.
El cliente no dejó un comentario.Paul O.
Service was greatLinda R.
In all honesty, the staff on hand, COMPLETELY changed my mind on U-Haul for the better. If the staff at the GPL Self Storage in Peterborough DON't get raises, there's something wrong with the company!! They were absolutely fantastic, throughout. I sincerely thank them.Luke F.
El cliente no dejó un comentario.Michael J.
A great rental experience! No improvements needed. Fast, professional service....Thank you!karen K.
Servicios adicionales en esta ubicación
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