Easy drop off location. Very convenient.
M H
Customer Reviews for Global Pawn And Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Service awful
cheyenne sAgain, just frustrated with the rental rates especially as I have been a frequent customer and help to deliver a trailer on U-Haul’s behalf just a few weeks ago
Jane HAwesome group of people 👍
Patti DVery kind and pleasant.
terry lI recommend the location for convenience.
Louis FWARNING: the original pick up point on highway 72 never showed at the designated time. FIRE them! The folks on W Broadway were excellent as were the folks at the drop off point on Cowesette.
Romano SThe staff at Global Pawn were prompt and helpful. This location is my first choice for Uhaul rental from now on.
Barry MMy grandmother left her wallet and she didn’t know where. They reached out and got it back to her next day! Thank you, UHaul and Global Pawn!
Natalya BGreat service from the people that manage this location. Thank you.
DAVID BThis location was great. The Staff was very friendly, efficient, and accommodating. They had me hooked up and on my way in less then 10 minutes.
Patrick PThe service at this location is terrific.
James LGreat fast and helpful
wayne mHave sent a complaint for the original pick-up location and waiting on a response
Heather RLocation is an excellent drop off point. Centrally located for Loudon and Lenoir City, TN. Staff were friendly and helpful
Ron BDrop off went smooth!
Elaine LN/A
Kenneth SThe staff is friendly and very helpful.
ANGELA ALocation was very convenient and easy to get in & out of
Tom BI can’t rate the location. I dropped the vehicle off after hours. I can say the area was easily accessible and I received confirmation quickly the next day that the truck was received and my order complete.
Kerri PEasy pickup and drop off. Great price. Thanks.
Keith KThe people were fine, but the facility is very run-down.
Pete KHave used them several times and thoroughly recommend them.
Robert JVery friendly and courteous staff! Easy check-in and drop-off of truck.
Donna BI loved how I was able to talk to an actual person. They where friendly and very helpful. I will definitely be renting from them again.
Ashlie EKeep up the good work.
THOMAS MVery personable. Walked me through the check out and check in process. Great service
Douglas AService member would not assist in backing up instructions and upon learning that we travelled from Colorado told me, “we also teach people to drive here.”
Sarah LThe process was fantastic! The people at the UHaul place were professional, helpful, & made process smooth & easy. I would definitely rent from them again!
Jill MEverything went so smoothly! Pickup-return! Very economical way to move your belongings!
Jackie HThe clerk, Ellen, was very helpful and professional. I appreciate her patience with my questions.
patti FIn a word...remarkable
yvonne cIt would have been helpful to be shown various features on the truck, IE there was a "towing" light lit in amber on the dash, and I was unable to determine whether it was on or off? Also, I felt I was cheated a bit on the gas in the vehicle at pick up - the guage read below what was indicated on contract.
Dave DPerfect
Steven BThe moment I arrived I received immediate attention. Drop off was excellent. Thank you for the wonderful service.
WILLIAM SPavement needs fixing, little run down.
Russel CThe overall experience was good, staff was friendly.
Jessica LVery nice folks to deal with. Always have what I need. Always ask if I need additional equipment for my move.
Gary PGreat customer service. Very friendly and professional.
susan jEverything was awesome
PAUL SFolks were very friendly and took care of our need.
Paul FLove them! They were so helpful and great people!
Jacklene SI have rented from this location several times. Always exceptional.
Robert JCommunicate with your customers! I elected to add extra equipment that this location didn't have. I didn't use the mileage we estimated and I still haven't heard from anyone as to what I was charged. No communication from uhaul was a huge inconvenience.
Angela H