Comentarios de los clientes para Global Mobil LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Global Mobil LLC

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Rick L.
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3rd party store never closed out my contract

David B.
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Return my money back please

David B.
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It's was very bad

Valeria P.
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Great customer service

CANDICE B.
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El cliente no dejó un comentario.

Brea C.
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El cliente no dejó un comentario.

Roger P.
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Facility did not have moving blankets which were part of the planned rental

Michael E.
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Support your local dealers, they had no blankets and seemed like they were not supported by corporate at all. Why bother having dealers if you are not going to support them.

Dawn A.
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give receipt

Bruce W.
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El cliente no dejó un comentario.

Peggine T.
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desi was very helpful

Nickie B.
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El cliente no dejó un comentario.

Brian V.
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Nothing. They were very helpful to my needs and super friendly. Thanks

Raul F L.
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El cliente no dejó un comentario.

Susanne R.
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El cliente no dejó un comentario.

Mark V.
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Customer support Gentlemen waited after hours and came over to assist with the check in process. Very professional and I appreciate his patience in helping me out.

James H.
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The crew @ 35th + Union Hills gets a 2 thumbs up from me. Will rent there again Thanks

Douglas E.
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El cliente no dejó un comentario.

Cheryl L.
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I was double charged for mileage.

Mary H.
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El cliente no dejó un comentario.

Jonathan L.
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There was a hole in the gas tank .... fuel leaking everywhere when we tried to fill the tank

Arthur F.
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The lady & man that helped me were the best top of the line as far as an employee helping me to return this vehicle. I have praise all around for their politeness and the courtesy to me A-! you guys at the Global Mobil Station for my return. U-Haul needs more like these evening staff. Hooray!!

Angelina M.
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El cliente no dejó un comentario.

Steven J.
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Fast and friendly. MUCH better than the pickup location

Saker A.
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Very good costumer sarves

Judy S.
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People were nice and professional. The truck had a very dirty windshield but the rest of the truck was clean

dennis A.
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El cliente no dejó un comentario.

Jean K.
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The gas gauge was broken they charged me miles I never used I put a lot of money in the gas tank and it still read low. They charged my card I put on the reservation but not to be used and it took forever to rent

steven M.
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El cliente no dejó un comentario.

Starr V.
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El cliente no dejó un comentario.

Daisy C M.
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El cliente no dejó un comentario.

Steven R.
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El cliente no dejó un comentario.

lorann S.
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Nice guy, easy to work with!

Antony P.
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El cliente no dejó un comentario.

Hensly F.
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Enter communication

Priscilla A.
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El cliente no dejó un comentario.

Zdravko S.
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When i arrived for the pickup, the gas station clerk had to call the manager who processed the pickup via phone. I had to wait until the manager called back in 10 min. There was a clear breakdown in communication as the clerk was servicing other gas station customers. They did not give me a rental contract, and the link they sent to my phone (with the contract I suppose) was broken. Upon return, I was unjustly charged for gas, even though i returned the van with more gas in it than before (picture with proof)! Also, they charged me for a CDW fee to which i did NOT consent (nobody even asked me). And finally, to cap it all off, they did not give me the 30 free miles that was promised at the reservation, but charged me for every mile driven. I will never, ever go back there and tell everyone i know not to go there.

neda G.
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El cliente no dejó un comentario.

Allen M.
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The desk agent / clerk did not know how to use the U-Haul system and only took my name and number & key to the truck. The return was processed and back dated the following day but I did not fell comfortable that the truck was safe without being properly returned when I dropped it off.

Elaine H.
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My vehicle was returned with the same level of gas as when I got it. If I leave with 3/16 of a tank, why am I required to put in more gasoline then when I left with?....1/4 of a tank!!!

Matthew L.
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The location was terrible! The truck sucked and was dirty the whole experience was awful! I reserved a truck at a real U-Haul faculty near my home. The day before my reservation they assigned my truck pick up far away. I went to pick it up and I was shocked to see that it was a gas station in a bad part of town. There were homeless out front of the gas station. Inside the gas station the cashier tried to give us our U-Haul which had 4 dozen moving blankets on the reservation. There were none in the truck though! She had a dozen in the back room of the gas station, un folded in a pile on the floor. It's was disgusting and dirty and so were the blankets! We had to carry those out to the truck. After her calling around to find more we didn't get to leave with the truck for an hour. When we finally went to the truck to leave, the back of the truck was locked with a padlock and she didn't have the keys inside for it. I was told by the area Vice President this was to keep homeless people out of it at the gas station! We had to drive to another U-Haul facility and wait another hour for them to find moving blankets for us and to cut the pad lock off the truck. Also, we picked the truck up and it had bird shit on the steering column and wheel. Absolutely disgusting! Finally we were on our way with the move and within 45 minutes into the drive the air conditioning kept going in and out. It's very hot in Phoenix so that was terrible! We didn't have time to stop to have it fixed as were were on a deadline to get to our destination. 1200 miles with poor AC after a terrible and disappointing experience at uhaul was enough to make me never to want to use you ever again. I hope you make this right. Thanks

cody D.
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El cliente no dejó un comentario.

anna Y.
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El cliente no dejó un comentario.

Shannon P.
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When I went to return my truck the only person working there. Wasn't sure what to do. Had never done it before. I never got a paper receipt, was told I would receive an email receipt at time Of pick up. Never did. Was told I'd receive an email receipt by end of day when I dropped it off. Didn't receive me email receipt tell almost 24 hours later.

Matthew M.
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Nice job

Jeremy M.
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El cliente no dejó un comentario.

David V.
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The girl working counter was also working the counter for the gas station. It took over 45 minutes to return vehicle while waiting for people to buy coffee and lottery tickets. Process was too long and customer service was very poor.

Jennifer H.
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I came in to return and someone came in to buy something,they by passed me to help them. Said he couldn't find my contract, SaiD would call corporate Said would take hour. Then other people came in and he kept helping other people and not helping me. I gave suggestions. Said he could inspect and manually check me in I got attitude. He said I could drop off at another closed uhaul and put in Dropbox the key. I told him they have drop box am suppose to return here. Very bad customer service, poor attitude, talked bad non stop about uhaul.

Debra C.
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El cliente no dejó un comentario.

Paul E.
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Only issue I had was entering the mileage on the "express" web interface. Apparently, just numbers as to be added ... no decimal point.

REX S.
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great location to work with Gary is wonderful

Michelle P.
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Keep them informed of all costs,

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