Customer Reviews for Glen Burnie Marathon
(Distribuidor de U-Haul del vecindario)

302 comentarios

6803 Ritchie Hwy   Glen Burnie, MD 21061

(410) 760-4926

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(410) 760-4926

6803 Ritchie Hwy
Glen Burnie, MD 21061

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 6 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

The staff was very friendly. The check in was fast. And The check out was faster. I would use this Uhaul location again.

KENNETHRENDELL P. 
Clasificación:
5.0

Good customer service

REGINALD F. 
Clasificación:
5.0

Guy inside is very friendly and easy to work with . Very easy renting from this spot. Excellent equipment and clean an well maintained

CRAIG S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RIKIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVAN G. 
Clasificación:
3.0

No one was there when I returned the vehicle so I had to do a self return. When I rented a vehicle, the sales person did not tell me that they would be closed on the day when I was returning. In fact, it appeared that even the gas pumps were off and I had to drive to another location to put fuel in the truck before I could do the self return.

Gwendolyn C. 
Clasificación:
5.0

I just want to say that it was so that they had a truck for me last minute and worked around the time I needed it for. So thank you again for make sure everything was comfortable.

KARON B. 
Clasificación:
3.0

This was not my preferred location. No place to park a car while using the U-Haul for a short term rental. Gas cap was broken and would not lock

RICHARD P. 
Clasificación:
5.0

I continually rent from this location as they make it as quick & seamless as possible.

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

Excellent assistance during the rental

DAVID M. 
Clasificación:
2.0

The uhaul we had reserved was not available, we had to downsize for convenience to us because we were in a time crunch and didn't have to find another located with the truck we needed

KRISSY O. 
Clasificación:
5.0

Great customer service. Great communication. Very friendly guy at the front counter, willing to help and answered all questions with a smile.

Daniel B. 
Clasificación:
4.0

Great service person

WILLIAM C. 
Clasificación:
4.0

No comments. The guy at the service station was great

LETROY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

great guy will recommend to others.

JENE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JENE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter J. 
Clasificación:
3.0

The service was fine but the rental was dirty. I do not believe that this Uhaul check the vehicles for cleanliness. Food and a toothpick was left on the floor of the truck. The back cab had dirt and gravels inside of it.

SHASHONA B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jacqueline P. 
Clasificación:
5.0

Improve the 24/7 process. It didn't work for me

CHRISTOPHER M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MAENELL B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wesley L. 
Clasificación:
3.0

I was told that the 26' truck is the only truck with an 8' door opening that I canuse to transport my 7'-10” x 10' x 2' box hood . I rented the truck, drove 200 miles and only to find out the door is smaller than promised, wasted the whole day

WILBERT M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Krista Y. 
Clasificación:
5.0

EXCELLENT SERVICE & COURTESY CUSTOMER SREVICE AS WELLL BRILLIANT YUNG FELLLA... PEACE..

JOSE A. 
Clasificación:
3.0

El cliente no dejó un comentario.

LAKIA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

VALERIE R. 
Clasificación:
5.0

Nothing, everything is fine

LOLITA J. 
Clasificación:
2.0

way to complicated to rent

steven M. 
Clasificación:
5.0

It was a truck.

Cameron S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL F. 
Clasificación:
1.0

Rude and disrespectful customer service right from the start. THE RETURN OF TRUCK IN LUDED HAVING TO GET THE POLICE INVOLVED. NEVER EVER AGAIN WILL I RENT FROM UHAUL

THERESA H. 
Clasificación:
5.0

My experience was simple , easy , and very professional. Bilal was magnificent. He was top notch. Very professional, I would highly recommend him to family and friends.

ROBERT W. 
Clasificación:
3.0

Have cleaner vehicles

BRYANT G. 
Clasificación:
5.0

Service is excellent 👌

LUIS T. 
Clasificación:
2.0

After completing the paperwork for the rental the young man went out to help me put the trailer onto my hitch. He directed me backing my car up and then told me that he would connect the trailer himself. Well, he only connected the hitch. He did not connect the safety chains nor the electrical harness. When I asked him if he'd done that, he said no. Then he said, "There usually is a charge for connecting the hitch, but I'll waive that." It seems to me that his statement was a way to keep me from complaining about the inadequate, unsafe job he did in connecting the trailer to my hitch.

KENNETH C. 
Clasificación:
5.0

Nada

Jose R. 
Clasificación:
3.0

One of the boxes smelled like throw up and some of the boxes were dirty. I had to wipe down the boxes with Lysol multiple wipes. The customer service was decent.

Dionna R. 
Clasificación:
1.0

Very poor customer service

GRELAND L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lynn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

COSMO M. 
Clasificación:
3.0

El cliente no dejó un comentario.

DUR-RE SHAHWAR S. 
Clasificación:
5.0

Quick and easy..

ROBERT O. 
Clasificación:
4.0

I didn't like that I had to see the attendant for the key as I was trying to have a No-Contact pickup. I had actually signed up for No Contact. Other than that it's was easy to drop off and the truck served it's purpose.

Amanda B. 
Clasificación:
5.0

The gentlemen who worked with me was very friendly and helpful 10/10

HENRY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abdul S. 
Clasificación:
1.0

When I picked up the truck and got to my location, the back of the truck had mattresses and trash cans, etc. causing me to pay my staff for multiple trips and mileage for multiple trips. When I got back to return the truck, the guy said “sorry” you have to put that on your review- we can't do anything for you. Not even a discount on mileage on the truck. Very bad experience and I would never recommend. I will tell anyone looking forward a uhaul to avoid this location. They never even tried to make the situation right. All I received was “Sorry.”

MANDY A. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
5.0

Especially during these times the cab of the truck should have been disinfected and should always been vacuumed

MELONEY S. 
Clasificación:
5.0

They're professionals and they fully explain the contract to you. Plus the equipment it's in good shape and is clean.

TAMMIE P. 
Clasificación:
1.0

What a mess!!! I have been doing business with uhaul as a contractor for several years. I only stayed with this botch of my reservation with uhaul because I was cornered time wise. The representative that made my reservation did NOT set up my truck as a one way to the Location I requested!!! This cost me over $900 additional in costs!!!! Insane! From such a simple thing. I asked the personnel at Chillum rd location (site of reservation) to call management to rectify the issue..... I was sent to Glen Bernie for another pickup 2 hours later ... I paid for that ride and my moving help to wait. The client I was serving was also inconvenienced due to the major delay which cost me a whole other day ... it was an avalanche of errors on uhuals failure to deliver that made this whole small project not only more difficult and dragged on , but cost me dearly. Please allow me the forum to have a dialogue with corporate.

LATROY W. 
Clasificación:
5.0

As for me, the no hassle experience was awesome. I would highly recommend

Geraldine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK C. 
Clasificación:
5.0

No blanket in truck no dolly, no tie down to keep things from moving around. The check engine light stayed on. Could not adjust driver seat. Look like the inside wasn't clean with COVID-19 spent lot time myself clean it before I could use it.

ROGER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEIDRIA S. 
Clasificación:
5.0

Nothing,. The person at the counter was fantastic, very open and helpful. The equipment was in great shape; the pickup and dropoff processes went smoothly, and it was very helpful being AT a gas station to refuel and drop off. Thank you for a smooth, fast transaction.

LYSSANDRA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZAKA Q. 
Clasificación:
5.0

I found the side mirrors very difficult because they in a fixed position and I could not adjust them. I felt this was a real safety hazard

STEPHEN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

John J. 
Clasificación:
1.0

El cliente no dejó un comentario.

TARYNARIEL A. 
Clasificación:
3.0

Helpful staff. Good check out experience.

Jessica W. 
Clasificación:
2.0

El cliente no dejó un comentario.

Rosetta C. 
Clasificación:
1.0

Smelled awful, charged a fortune

Clay S. 
Clasificación:
5.0

Excellent experience. Looking forward to next time.

Derek R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARC W. 
Clasificación:
1.0

the individual renting out the truck with friendly courteous very professional I would go back to him in a heartbeat. Although the interior of the cab of the vehicle I rented was horrible. I was afraid touch anything because it was so filthy

DONALD P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrea L. 
Clasificación:
4.0

Interior windshield needs to be regularly cleaned.

Kristin E. 
Clasificación:
5.0

The staff at this location were extremely helpful and knowledgeable. They ensured that our vehicle was ready for us when we got there with all of the equipment that we had requested.

David G. 
Clasificación:
5.0

Excellent customer service the attendant was very knowledgeable about uhaul rental policy. Great employee. Thankful for great service. This employee should be commended. Unlike the employee at your 750 E. 25th St. location That employee should be fired immediately, at the very least be on time At the beginning of your shift. I have zero confidence in that employees ability to Perform the duties assigned to that location. Gracias.

EUGENE D. 
Clasificación:
5.0

Very kind attendant. Even gave me a free soda! Very helpful

Sarah F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

Everything was excellent.

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric C. 
Clasificación:
1.0

Either make them check their trucks after check in or just take their u haul neighborhood dealer network access they don't care about cleaning nor checking their trucks

Lozarus G. 
Clasificación:
4.0

The man was very helpful, kind and quick.. thank you!!

Katia A. 
Clasificación:
5.0

My experience with U-Haul was excellent. It meant all my expectations I would recommend them to someone else

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taija J. 
Clasificación:
4.0

The service was great and the truck was in pretty good condition. However, the transmission was a little sketchy at a few moments when it didn't want to shift.

Andrew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean J. 
Clasificación:
3.0

El cliente no dejó un comentario.

sharlene T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

nothing

JOHN W. 
Clasificación:
2.0

Truck had cigarette ash in the cup holders and reeked of cigarettes.

Nicholas S. 
Clasificación:
2.0

El cliente no dejó un comentario.

Brooke B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Harold M. 
Clasificación:
3.0

Customer service over the phone was surprising. I've called 5 places, and 4 of them didn't even answer at noon. The one lady I have spoken to about finding a place that still had one to rent was very pleasant. This is the first time I've rented a truck from uhaul that was a complete dirty mess. It smelled like stale cigarettes, seat had burn holes, sticky liquid all over the doors, not sure how previous before I got to it but there was trash under the seats. During these times, it's hard to even go out and expose to corona virus that the truck was just filthy. Wanted to get my stuff done and get out of the truck ASAP. I was not happy with the condition it was in for the price it costed. At this point I don't even know if I'll recommend renting from the company again. The only good part of my experience was the customer service at the counter and the one person I did connect with over the phone.

PHAENGTHONG T. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLUWAFEMI D. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dedrick P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILAL M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Khadija W. 
No se han enviado comentarios para esta ubicación.

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