Customer Reviews for Glen Alpine Storage
(U-Haul Neighborhood Dealer)

57 reviews

500 W Main St Ste 2   Morganton, NC 28655

(828) 597-3178

Office Hours

  • Mon: Closed
  • Tue-Sat: 10 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(828) 597-3178

500 W Main St Ste 2
Morganton, NC 28655

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Sat: 10 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The manager was very polite and informative about the Uhual trucks. He was very patient with me because I knew a little about moving trucks. I would recommend Glen Alpine Storage to anyone.

RHONDA ROYALL 
Rating:
5.0

Customer did not leave a comment.

Norma Keller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES GABEL 
Rating:
5.0

Eazy and quick service good place to trade with I would recommend it to anybody

Gary Hughes 
Rating:
5.0

Customer did not leave a comment.

Keith Johnson 
Rating:
5.0

The online picking up keys need improvement

Chris Brittain 
Rating:
1.0

We were charged for another day even though our paperwork did not give a drop off time. We were never informed of an exact time.

Tracy Mulligan 
Rating:
5.0

Mr. K. extending the highest forms of customer service.

MARVEL MAYER 
Rating:
5.0

Everything was top notch. I have no complaints.

Dorain Carson 
Rating:
5.0

The owner was very courteous and explained everything in the contract.

Benjamin Lunsford 
Rating:
5.0

I believe some form of rate adjustment should be created for rural areas. You can't actually take advantage of a true in-town rate when you live miles away from a dealer. Just thought I'd mention it.

Daniel Maynard 
Rating:
3.0

The truck was on empty - I had to drive directly across the street to fill it up upon picking it up!!!

Robert Cassell 
Rating:
5.0

Great service!

Crystal Hall 
Rating:
4.0

Customer did not leave a comment.

Ken Wahl 
Rating:
5.0

I will use this particular location again.

Paula Lovitt 
Rating:
4.0

Customer did not leave a comment.

Leonel Lamelas 
Rating:
3.0

The computer site was awful to use

Daniel Yohe 
Rating:
3.0

Went by at 3:30 pm and they were closed!

Kenneth Guthrie 
Rating:
5.0

Customer did not leave a comment.

Melissa Teague 
Rating:
5.0

Customer did not leave a comment.

David Lankford 
Rating:
5.0

Customer did not leave a comment.

Patrick Stephens 
Rating:
5.0

The staff at Glen Alpine Storage were great, and very helpful. The website for U-Hall was down for over an hour, could not get the truck till it was up. Lost a lot of moving time! Would never use U-Hall again!!

KEVIN GRANT 
Rating:
5.0

Overall every thing went well. Mr Morrison was friendly and very informative because I asked alot of questions. I still didn,t quite under stand the MI charge though.

scillia lytle 
Rating:
5.0

Customer did not leave a comment.

Aaliyah Hunter 
Rating:
4.0

Very helpful in getting my truck ready to go.

KEN BURLESON 
Rating:
5.0

Very good service, prompt response and good customer follow-up. Thank you !

Mary Haller 
Rating:
5.0

Customer did not leave a comment.

Meagan Morris 
Rating:
5.0

Great experience...great price!

DONNA CLONTZ 
Rating:
5.0

Much too expensI've for 3 hours use.

Mel Ross 
Rating:
5.0

customer service was excellent and very helpful. would highly recommend to others.

CHARLES BEAN 
Rating:
5.0

Nothing to improve here, Kenny Morrison was excellent. He answered all of my questions and had great suggestions to help me on my move. He helped me every step of the way during my rental.

Christopher Ferrell 
Rating:
5.0

Customer did not leave a comment.

YENG LEE 
Rating:
5.0

Everything was very smooth and the lady who rented the truck to my husband and I was extremely nice.

Davin Lahti 
Rating:
5.0

Customer did not leave a comment.

Jennifer Writer 
Rating:
5.0

Customer did not leave a comment.

Jason Bryan 
Rating:
5.0

Ken Morrison at Alpine Storage @ Glen Alpine Storage in Morganton, NC provides consistent superior customer service. I've worked with him in the past for truck and storage rentals and would highly recommend him/his service location to everyone!

karen russ 
Rating:
5.0

Customer did not leave a comment.

Leesa Gern 
Rating:
5.0

Customer did not leave a comment.

david sebastino 
Rating:
4.0

The equipment was clean but the rod leaked and the items inside got wet. Also. The truck slipped gears between 55 and,65 MPH

LISA BROWN 
Rating:
5.0

Customer did not leave a comment.

HEATHER FINE 
Rating:
2.0

Trying to charge me twice and for fuel I didn't use I need to talk to corporate before I pay any more money

Floyd Tate 
Rating:
5.0

Glen Alpine storage was great U-Haul told Glen Alpine storage I would recive my refund in the mail it still hasen't came I paid with cash I wont cash back I paid over 700 for the rent used less miles and truned back in early I am high upset its a 100 fucking bucks I wont something to happen by next wed and thank you for wasting my time tipeing this fuck with me!!! storage masters and glen alpine storage are great places and did everything right on there part. I did what I said I was going to do now U-Haul do your fucking part

NATE MEISE 
Rating:
5.0

The prices far exceeded budget rental. We ended up turning in our uhaul and switching to Budget.

Tamera Connolly 
Rating:
4.0

Customer did not leave a comment.

TYLER KEENE 
Rating:
5.0

Young lady In Glen Alpine was very helpful and pleasant to work with during our drop off process

JONATHAN TERRY 
Rating:
5.0

I was very pleased with everything

JAMES BARRIER 
Rating:
5.0

Customer did not leave a comment.

SHARON LINDSAY 
Rating:
5.0

Very friendly and knowledgeable service.

Bob Wessinger 
Rating:
5.0

Customer did not leave a comment.

MICHELLE WIKE 
Rating:
4.0

I can't think of anything that would improve the service at this location. They did a great job.

GINA MEWBORN 
Rating:
3.0

Customer did not leave a comment.

AMBER SPEIGHTS 
Rating:
1.0

After making reservation and arrangements to pick up van at 8:00 a.m., the person was late, and then couldn't operate the computer system to complete the vehicle transfer. She had to call someone else to complete the transaction. Also, I did not realize there was a mileage fee and was not informed that there was one until I went to pick up the vehicle. The woman also asked me to sign a form saying the vehicle was in good condition when I hadn't even seen it!

LINDA MCGALLIARD 
Rating:
3.0

great location

Billie Bishop 
Rating:
3.0

Good service. Truck was ready to roll.

JIMMIE RICHARDS 
No reviews have been submitted for this location.

Additional Services at this Location

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