El cliente no dejó un comentario.peggy M.
Customer Reviews for Glen Allen Truck Rentals & Storage
(U-Haul Neighborhood Dealer)
Glen Allen, VA 23060
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 5 p. m.
- Dom.: cerrado
- 8/13/2022: 8:00 a. m. - 3:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Exactly what I needed when I need it. Professional staff, too! Nice job. I will rent from you again.Matt K.
El cliente no dejó un comentario.Charles B.
From start to finish this was a great experience.Michael L.
El cliente no dejó un comentario.CYNTHIA R.
El cliente no dejó un comentario.Brian G.
Front desk person could use a more friendly approach rather than being un-friendly. He does not have any customer relations experience at all. He gave a van with a check engine light on and trash inside the cabin.Ronald B.
I was charged a cleaning fee for the blankets or the blue cloths inside the truck that wasn't mine. When I got the truck those were inside taking up the space in the truck up top. Also I put$10 in the car. The car gas was not that high. I went around the corner 1 trip to drop off and was finishNickeita H.
El cliente no dejó un comentario.Charles C.
The 2 gentleman that helped us were really friendly and nice! Our truck was cleaned and ready to go when we got there!! Will certainly go back whenever we need a truck again! Thank y'all!Alfreda B.
El cliente no dejó un comentario.Kostas D.
Reservation and pickup was great.vincent M.
El cliente no dejó un comentario.BARRY L.
El cliente no dejó un comentario.Michael R.
The person hooked the trailer to my car in a wrong way. He didn't do the cross when tight the chain which kept on making sparkles on my way, which gained the other driver's attention. The girl stopped us and help us retied the chain.Chao L.
El cliente no dejó un comentario.MURALIDHAR R.
El cliente no dejó un comentario.HERBERT L.
nothing comes to mind. checkout process was smooth and the truck worked well. i continue to use U-Haul for my moving needsjohn A.
El cliente no dejó un comentario.Robert G.
Great service and people - keep doing what you are doing!! Thank you.Lauren M.
El cliente no dejó un comentario.Frank F.
El cliente no dejó un comentario.OM A.
El cliente no dejó un comentario.Debbie B.
El cliente no dejó un comentario.Gregory D.
El cliente no dejó un comentario.Sutton H.
The staff was fast and friendly. Everything was there and ready to go. They made the process quick and smooth. Thanks.doug G.
The gentlemen who helped were great. Very professional and courteous.Jonathan B.
Keep up the great work!ERIC D.
El cliente no dejó un comentario.Markeshia H.
El cliente no dejó un comentario.THOMAS Y.
El cliente no dejó un comentario.Jose L.
El cliente no dejó un comentario.kenny S.
El cliente no dejó un comentario.Goran L.
The unit did not have AC. I was told this and they were going to fix it however I was only going total usage 7 miles so not a big deal. Also the power steering was not 100%. The truck that was scheduled for me was not turned in and the employee that helped us out was a solution finder which was awesome!! He worked really hard to find us a truck there Vs saying your truck is not here sorry. Would highly recommend this location. You have top notch employees.Robert G.
El cliente no dejó un comentario.Becky W.
El cliente no dejó un comentario.Fredrick B.
Great staffJanet J.
El cliente no dejó un comentario.Lashaun O.
El cliente no dejó un comentario.Don A.
El cliente no dejó un comentario.joanna D.
El cliente no dejó un comentario.John A.
When I rent a car from Hertz, I simply walk up to the car and get in. Since I rented the truck online, it would be nice to make it contactless. Just give me a space number where my vehicle is located.DAN D.
Trailer had a bald tire that should have been replaced.Daniel S.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.christian H.
El cliente no dejó un comentario.Wade D.
well there was a message of low left tire air and feedback checkout would not allow me to post that and most importantly - it needs to be in big dark font that pickup needs to occur within 30 minutes of posted time - I didn't know that and it suspended my rental requiring time spent with customer serviceMolly L.
El cliente no dejó un comentario.Larry B.
El cliente no dejó un comentario.JONATHANANDREW M.
El cliente no dejó un comentario.Thomas M.
El cliente no dejó un comentario.Brian V.
El cliente no dejó un comentario.Santrice F.
El cliente no dejó un comentario.CHRISTOPHER N.
Ruth is the best. Have gone to this location several times over many years. You can even book online and then call and speak to her. It all seems to go smoothly. Her staff is helpful.Timothy W.
El cliente no dejó un comentario.Arryn L.
Wonderful helpful efficient staff.aNNETTE C.
I was originally scheduled for the u-haul at Always Hooking Towing. The owner there tried to accommodate me even though U-haul had switched my reservation to the Glen Allen location! However, when I turned down her request to take a trailer from Powhatan she became extremely rude and hung up on me! Because of her, I will NEVER use U-Haul again!Richard T.
The 26â€ truck that they had give me transmission was bad and about to go out.LOLOMG. I had call them and had told them about it.Tung N.
El cliente no dejó un comentario.Lanh N.
El cliente no dejó un comentario.Brenda G.
Always most accommodating !Edgar C.
El cliente no dejó un comentario.Tasneem Y.
Noticed a lot of shaking while driving the vehicle. Didn't necessarily feel safe.Charles P.
El cliente no dejó un comentario.cynthia O.
El cliente no dejó un comentario.Ian W.
El cliente no dejó un comentario.BRYAN S.
All was greattom R.
El cliente no dejó un comentario.Richard V.
El cliente no dejó un comentario.Ashley K.
El cliente no dejó un comentario.bill P.
El cliente no dejó un comentario.mohannad K.
Store had no Personel. Store said it was supposed to be open until 6pm. I returned truck online. Area was safe but hard to rate a parking lot.james D.
Friendly staff.Floyd R.
The staff and operations at this location were above average - friendly and efficient. However, the 15 foot truck was very outdated and in need of some repairs. First, the interior was worn and driver seat torn. The driver side door was out of rack and required slamming to get it to close all the way. During my 400 mile round trip, the battery light and alarm would come on every 5 minutes. Which was very annoying especially when the battery meter stayed normal (could be loose alternator wire or bad alt). Though not as frequently, the oil light and alarm would also go on and off. So with both alarms it was even more annoying. The muffler must be going bad or there is a leak somewhere as it sounded like a Harley Davidson. Finally, the driver side windshield wiper was dry rotted and torn which made driving in a very heavy downpour difficult. So, for those reasons, I was not satisfied with the older vehicle I was assigned. Thanks.Peter K.
Better customer service the place smelled like vape. The U-Haul was in terrible condition and parked right next to a tree that obviously had scratched the truckAnthony B.
El cliente no dejó un comentario.Elizabeth M.
The Truck is as very very Old and it was not easy to ride, Hopefully if you change new trucks it would be greatâ€¦â€¦Narendra R.
I actually go out of my way to go to this location. Excellent Customer Service and dependable! Thank You âï¸âï¸âï¸âï¸âï¸rick G.
Excellent service, well informed representative, and very fast.Aritra S.
Excellent serviceJOSHUA L.
Used this location before. Friendly service and easy to work with. Great operation!TONY D.
Couldn't have had a better experience. Xavier was was professional, friendly & fast. A+William S.
The best overall service always.Edgar C.
Make sure they have jumper cablesscott C.
El cliente no dejó un comentario.Chris B.
El cliente no dejó un comentario.raed L.
El cliente no dejó un comentario.Doug P.
El cliente no dejó un comentario.Anita B.
El cliente no dejó un comentario.Timothy D.
Can't think of anything. The crew at this location are fabulous. Very customer centric and friendlyPhilip Alan C.
El cliente no dejó un comentario.MIGELLEDWARD G.
El cliente no dejó un comentario.Frank F.
El cliente no dejó un comentario.Bonnie S.
El cliente no dejó un comentario.ROBERT S.
The clerk met me in the parking lot when I dropped off the truck and was friendly and courteous.Leo C.
El cliente no dejó un comentario.Bryan F.
This location is always greatâ€¦the staff is very helpful throughout the process!Olivier H.
The personal were amazing.Timothy L.
Ruth and Tim are AWESOME!Richard W. | Overall Experience
Servicios adicionales en esta ubicación
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