Customer Reviews for Glen Allen Truck Rentals & Storage
(Distribuidor de U-Haul del vecindario)

4,203 comentarios

4190 Dominion Blvd   Glen Allen, VA 23060

(804) 381-5883

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(804) 381-5883

4190 Dominion Blvd
Glen Allen, VA 23060

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Brenda G. 
Clasificación:
5.0

Always most accommodating !

Edgar C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tasneem Y. 
Clasificación:
5.0

Noticed a lot of shaking while driving the vehicle. Didn't necessarily feel safe.

Charles P. 
Clasificación:
5.0

El cliente no dejó un comentario.

cynthia O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN S. 
Clasificación:
5.0

All was great

tom R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley K. 
Clasificación:
5.0

El cliente no dejó un comentario.

bill P. 
Clasificación:
1.0

El cliente no dejó un comentario.

mohannad K. 
Clasificación:
2.0

Store had no Personel. Store said it was supposed to be open until 6pm. I returned truck online. Area was safe but hard to rate a parking lot.

james D. 
Clasificación:
5.0

Friendly staff.

Floyd R. 
Clasificación:
5.0

Gracias

James R. 
Clasificación:
2.0

The staff and operations at this location were above average - friendly and efficient. However, the 15 foot truck was very outdated and in need of some repairs. First, the interior was worn and driver seat torn. The driver side door was out of rack and required slamming to get it to close all the way. During my 400 mile round trip, the battery light and alarm would come on every 5 minutes. Which was very annoying especially when the battery meter stayed normal (could be loose alternator wire or bad alt). Though not as frequently, the oil light and alarm would also go on and off. So with both alarms it was even more annoying. The muffler must be going bad or there is a leak somewhere as it sounded like a Harley Davidson. Finally, the driver side windshield wiper was dry rotted and torn which made driving in a very heavy downpour difficult. So, for those reasons, I was not satisfied with the older vehicle I was assigned. Thanks.

Peter K. 
Clasificación:
1.0

Better customer service the place smelled like vape. The U-Haul was in terrible condition and parked right next to a tree that obviously had scratched the truck

Anthony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth M. 
Clasificación:
5.0

The Truck is as very very Old and it was not easy to ride, Hopefully if you change new trucks it would be great……

Narendra R. 
Clasificación:
5.0

I actually go out of my way to go to this location. Excellent Customer Service and dependable! Thank You ⭐️⭐️⭐️⭐️⭐️

rick G. 
Clasificación:
5.0

Excellent service, well informed representative, and very fast.

Aritra S. 
Clasificación:
5.0

Excellent service

JOSHUA L. 
Clasificación:
5.0

Used this location before. Friendly service and easy to work with. Great operation!

TONY D. 
Clasificación:
5.0

Couldn't have had a better experience. Xavier was was professional, friendly & fast. A+

William S. 
Clasificación:
5.0

The best overall service always.

Edgar C. 
Clasificación:
3.0

Make sure they have jumper cables

scott C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

raed L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Timothy D. 
Clasificación:
5.0

Can't think of anything. The crew at this location are fabulous. Very customer centric and friendly

Philip Alan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIGELLEDWARD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

The clerk met me in the parking lot when I dropped off the truck and was friendly and courteous.

Leo C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan F. 
Clasificación:
5.0

This location is always great…the staff is very helpful throughout the process!

Olivier H. 
Clasificación:
5.0

The personal were amazing.

Timothy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

lani B. 
Clasificación:
5.0

Excellent staff - friendly and efficient!

Adam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank P. 
Clasificación:
5.0

Nothing. Everything is perfect here.

Murali R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Epes N. 
Clasificación:
5.0

Keep doing what they are doing ,it always a welcome pleasure and friendly place and they treat you as if you are family

Barbara B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirk E. 
Clasificación:
5.0

Excellent service. Would highly recommend.

robert W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
5.0

Great, quick and efficient service!

Tatjana L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin R. 
Clasificación:
5.0

Not a huge deal, but the person helping me wasn't sure about the additional items I'd ordered and then said I'd only ordered moving blankets and not a few boxes I'd thought I'd ordered as well. It was nice that U-Haul somehow figured out two days later that I hadn't picked up the boxes I'd ordered and automatically refunded the cost of those items. So no big deal overall.

Olivier H. 
Clasificación:
5.0

Pick up and drop off process at this location was completed in a timely and easy manner. Xavier was professional and detailed oriented that displayed his knowledge and experience.

Seth D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy K. 
Clasificación:
5.0

Everything was great!!!

Fred C. 
Clasificación:
5.0

Excellent customer service, much appreciated. Will definitely use your services in the future. ¡Gracias!

Karen H. 
Clasificación:
5.0

This has been by far my best U-Haul experience in all the years I've been renting from U-Haul. I will definitely look to this location first when renting in the future.

Paul K. 
Clasificación:
5.0

very deceptive rental pricing

Kevin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

lyea P. 
Clasificación:
1.0

Truck was very dirty, cab was totally embedded with the smell of cigarette smoke. I called Uhaul to file a complaint. Within a 30 minutes the manager called me. They gave a $200.00. Still it was a very uncomfortable 800 mile trip.

James H. 
Clasificación:
5.0

Very Friendly and helpful staff

James O. 
Clasificación:
5.0

I love Ruth! Always amazing I always rent from her no matter where I am!

deon J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert N. 
Clasificación:
3.0

Make sure that ALL items is aplus in the truck. The only issue i had was that the drivers side visor piece kept falling on one side because it had become detached apparently previously. It was annoying and could have been hazardous due to viewing.

Lynette M. 
Clasificación:
4.0

Service was good but when I walked into the office no one was there so I called the office number to get in touch with the sales clerk. There should have been a “stepped away” sign or a bell to alert staff that a customer was waiting.

Anthony A. 
Clasificación:
5.0

Excellent customer service at this location

Philip A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDALAN B. 
Clasificación:
4.0

The gentleman that assisted me when I picked up the trailer was very professional and friendly.

John P. 
Clasificación:
5.0

My experience was perfect. I was able to reserve the exact trailer I needed. During checkout, the associate went above and beyond to ensure that trailer lighting worked. Initially it appeared that the right light was bad. He checked my 7-pin connection, my 7-to-4 converter, and discovered that the UHaul flat four wire was broken. A new wiring harness was plugged in, and I was off to the races. My return was easy, in a lighted parking lot. My receipt was sent the next morning.

Chip H. 
Clasificación:
5.0

Excellent service but it's expensive

hamada R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shantia V. 
Clasificación:
5.0

Ruth was beyond amazing in her assistance with the entire process of renting, scheduling & pick up. What an incredibly pleasant person to work with, felt like we were lifelong friends. I'd definitely return to do business at this location.

JAMESLEE M. 
Clasificación:
5.0

Great experience!

Matthew M. 
Clasificación:
5.0

Repeat customer and would always use this location whenever possible! Staff is GREAT and it makes a difference…

Martin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blake P. 
Clasificación:
5.0

A++

George Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
5.0

You can check my record, I rent a fair amount of trailers from U-Haul. And I rented from several different locations. This is consistently the best location that I rent from. The staff At this location always perform their tasks quickly and professionally.

David E. 
Clasificación:
5.0

Courteous, Helpful, Professional Service. They were efficient and quick to help with my same day rental needs. Excellent location and would definitely rent from them again if needed.

Felicia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen D. 
Clasificación:
5.0

It's all about customer service and between my recent and past experiences at that location, I can firmly say that Ruth (owner) has never skipped a beat or failed, providing promptness and punctuality to ensure great pre and post customer service.

Naji K. 
Clasificación:
5.0

El cliente no dejó un comentario.

pragna R. 
Clasificación:
5.0

Amazing! Staff is excellent!

Myles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NORMA G. 
Clasificación:
3.0

Look at the notes. I had to fill and check th tires every time I stopped after they were supposed, fixed and fine. Was nervous the whole trip I was gonna have a blow out.

SEAN S. 
Clasificación:
5.0

It was an excellent experience. From the time I rented the truck until I dropped it back off was smooth sailing !! They are fast , friendly and affordable. ¡Gracias!

Cathy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald K. 
Clasificación:
5.0

Great customer service.

LEROY T. 
Clasificación:
5.0

Ruth was awesome, informative and excellent customer service.

pangelia W. 
Clasificación:
5.0

Best in the buisiness

MICHAELLEWIS P. 
Clasificación:
4.0

The location was fine - the UHaul app did not work correctly. I kept trying to take a photo of the odometer and the gas tank and the photo kept failing. After restarting my phone and closing/opening the app for about 10 minutes, I finally tried the web version and that worked. Need to fix the photo bug in your app!

Karen E. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL NICHOLAS R. 
Clasificación:
5.0

Pickup and return were both quick and easy. The people were helpful and friendly. Will definitely use them again!

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph S. 
Clasificación:
5.0

Ruth and Tim are AWESOME!

Richard W.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Icono de ventas de camión
    Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

Volver
arriba