Customer Reviews for Glen Allen Truck Rentals & Storage
(Distribuidor de U-Haul del vecindario)

4,164 comentarios

4190 Dominion Blvd   Glen Allen, VA 23060

(804) 381-5883

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 12 p. m.
Horario especial
  • 5/28/2022 - 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(804) 381-5883

4190 Dominion Blvd
Glen Allen, VA 23060

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 12 p. m.
Horario especial
  • 5/28/2022 - 5/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The personal were amazing.

Timothy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

lani B. 
Clasificación:
5.0

Excellent staff - friendly and efficient!

Adam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank P. 
Clasificación:
5.0

Nothing. Everything is perfect here.

Murali R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Epes N. 
Clasificación:
5.0

Keep doing what they are doing ,it always a welcome pleasure and friendly place and they treat you as if you are family

Barbara B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirk E. 
Clasificación:
5.0

Excellent service. Would highly recommend.

robert W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
5.0

Great, quick and efficient service!

Tatjana L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin R. 
Clasificación:
5.0

Not a huge deal, but the person helping me wasn't sure about the additional items I'd ordered and then said I'd only ordered moving blankets and not a few boxes I'd thought I'd ordered as well. It was nice that U-Haul somehow figured out two days later that I hadn't picked up the boxes I'd ordered and automatically refunded the cost of those items. So no big deal overall.

Olivier H. 
Clasificación:
5.0

Pick up and drop off process at this location was completed in a timely and easy manner. Xavier was professional and detailed oriented that displayed his knowledge and experience.

Seth D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy K. 
Clasificación:
5.0

Everything was great!!!

Fred C. 
Clasificación:
5.0

Excellent customer service, much appreciated. Will definitely use your services in the future. ¡Gracias!

Karen H. 
Clasificación:
5.0

This has been by far my best U-Haul experience in all the years I've been renting from U-Haul. I will definitely look to this location first when renting in the future.

Paul K. 
Clasificación:
5.0

very deceptive rental pricing

Kevin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

lyea P. 
Clasificación:
1.0

Truck was very dirty, cab was totally embedded with the smell of cigarette smoke. I called Uhaul to file a complaint. Within a 30 minutes the manager called me. They gave a $200.00. Still it was a very uncomfortable 800 mile trip.

James H. 
Clasificación:
5.0

Very Friendly and helpful staff

James O. 
Clasificación:
5.0

I love Ruth! Always amazing I always rent from her no matter where I am!

deon J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert N. 
Clasificación:
3.0

Make sure that ALL items is aplus in the truck. The only issue i had was that the drivers side visor piece kept falling on one side because it had become detached apparently previously. It was annoying and could have been hazardous due to viewing.

Lynette M. 
Clasificación:
4.0

Service was good but when I walked into the office no one was there so I called the office number to get in touch with the sales clerk. There should have been a “stepped away” sign or a bell to alert staff that a customer was waiting.

Anthony A. 
Clasificación:
5.0

Excellent customer service at this location

Philip A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDALAN B. 
Clasificación:
4.0

The gentleman that assisted me when I picked up the trailer was very professional and friendly.

John P. 
Clasificación:
5.0

My experience was perfect. I was able to reserve the exact trailer I needed. During checkout, the associate went above and beyond to ensure that trailer lighting worked. Initially it appeared that the right light was bad. He checked my 7-pin connection, my 7-to-4 converter, and discovered that the UHaul flat four wire was broken. A new wiring harness was plugged in, and I was off to the races. My return was easy, in a lighted parking lot. My receipt was sent the next morning.

Chip H. 
Clasificación:
5.0

Excellent service but it's expensive

hamada R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shantia V. 
Clasificación:
5.0

Ruth was beyond amazing in her assistance with the entire process of renting, scheduling & pick up. What an incredibly pleasant person to work with, felt like we were lifelong friends. I'd definitely return to do business at this location.

JAMESLEE M. 
Clasificación:
5.0

Great experience!

Matthew M. 
Clasificación:
5.0

Repeat customer and would always use this location whenever possible! Staff is GREAT and it makes a difference…

Martin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blake P. 
Clasificación:
5.0

A++

George Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
5.0

You can check my record, I rent a fair amount of trailers from U-Haul. And I rented from several different locations. This is consistently the best location that I rent from. The staff At this location always perform their tasks quickly and professionally.

David E. 
Clasificación:
5.0

Courteous, Helpful, Professional Service. They were efficient and quick to help with my same day rental needs. Excellent location and would definitely rent from them again if needed.

Felicia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen D. 
Clasificación:
5.0

It's all about customer service and between my recent and past experiences at that location, I can firmly say that Ruth (owner) has never skipped a beat or failed, providing promptness and punctuality to ensure great pre and post customer service.

Naji K. 
Clasificación:
5.0

El cliente no dejó un comentario.

pragna R. 
Clasificación:
5.0

Amazing! Staff is excellent!

Myles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NORMA G. 
Clasificación:
3.0

Look at the notes. I had to fill and check th tires every time I stopped after they were supposed, fixed and fine. Was nervous the whole trip I was gonna have a blow out.

SEAN S. 
Clasificación:
5.0

It was an excellent experience. From the time I rented the truck until I dropped it back off was smooth sailing !! They are fast , friendly and affordable. ¡Gracias!

Cathy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald K. 
Clasificación:
5.0

Great customer service.

LEROY T. 
Clasificación:
5.0

Ruth was awesome, informative and excellent customer service.

pangelia W. 
Clasificación:
5.0

Best in the buisiness

MICHAELLEWIS P. 
Clasificación:
4.0

The location was fine - the UHaul app did not work correctly. I kept trying to take a photo of the odometer and the gas tank and the photo kept failing. After restarting my phone and closing/opening the app for about 10 minutes, I finally tried the web version and that worked. Need to fix the photo bug in your app!

Karen E. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL NICHOLAS R. 
Clasificación:
5.0

Pickup and return were both quick and easy. The people were helpful and friendly. Will definitely use them again!

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph S. 
Clasificación:
5.0

This location is the best one hands down, I pass two other locations just to come to Glen Allen's, yes even with todays gas prices! Xavier's customer service is impeccable, his knowledge of the equipment they offer and just his overall general attitude and personality makes you feel like you're talking with a friend! Thank you sir, and I truly hope you see this

Dennis D. 
Clasificación:
5.0

Great customer service.

LEROY T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas E. 
Clasificación:
5.0

Outstanding customer experience by Christian. I rented a truck on Friday evening and realized after getting it home that it did not have a ramp that I needed badly. I called the location knowing that it would be after the 6 pm closing time before I would get back to exchange the truck. Christian agreed to wait for me. This was so important and without Christian agreeing to help out it would have made my task very difficult. Many thanks to Christian. You have an employee who understands that customers are important to your business!!

mike N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harikumar S. 
Clasificación:
1.0

Have the truck they reserved! I traveled 2.5 hours to move my son's apartment because he is deployed overseas! Only to be told my truck wasn't available!!!

Mike P. 
Clasificación:
5.0

I received outstanding help in getting the trailer attached and detached and happened very quickly.

Ronald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabrita C. 
Clasificación:
5.0

GREAT STAFF! Very knowledgable. They made the experience super easy. This crew should be training ALL the U-Haul crews.

Larry M. 
Clasificación:
5.0

Friendly customer service. Highly recommend this UHAUL location to anyone. Truck was clean and ready to go on schedule.

Leroy T. 
Clasificación:
5.0

I have worked with the Dominion Blvd location several times. Always friendly and great to work with.

Paul A. 
Clasificación:
5.0

Great service, quick check-in/drop off… thank you!!!

Cynthia S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Art C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth N. 
Clasificación:
5.0

Staff friendly, helpful and efficient.

ron H. 
Clasificación:
4.0

Inspect vehicles to make sure nothing was left from a previous rental.

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Syed P. 
Clasificación:
5.0

Great service as always at this location.

James B. 
Clasificación:
5.0

I come here because of the people. I've been to other locations but this one is by far the best.

Sterling E. 
Clasificación:
5.0

Very nice and helpful, very easy to rent.

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridget B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Savannah B. 
Clasificación:
5.0

Keep up the good work.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne T. 
Clasificación:
5.0

Was charged an extra fee and did not understand why? I went ahead and paid the small fee. The fuel was returned with a quarter tank and was charged a mileage fee?? Otherwise , a very pleasant experience.

Greg M. 
Clasificación:
5.0

Customer service was the best at this location.

chris T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward M. 
Clasificación:
5.0

Servicio al cliente de excelencia. Fast pick-up and drop-off.

Richard Z. 
Clasificación:
5.0

This location has wonderful and professional staff. The person I met was great guys ! I don't remember his name but he handled my inquiries faster and in good manner and was helpful.

Yacoub E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAMJEFFREY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra M. 
Clasificación:
5.0

Everyone was very accommodating; the reservation, pick-up, and return were "a breeze." I can't think of any ways they need to improve.

LARRY S. 
Clasificación:
5.0

Best uhaul location, I won't go elsewhere. Ruth and her employees could run the world I think.

AMANDAGAIL W. 
Clasificación:
5.0

Great customer service. Got me on the road within minutes. Would recommend this UHaul location over others. Renting another one in the next few days.

Benjamin S. 
Clasificación:
5.0

Ruth and Tim are AWESOME!

Richard W.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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