Customer Reviews for Glasgow Sunoco
(U-Haul Neighborhood Dealer)

1,352 comentarios

2360 Pulaski Hwy   Newark, DE 19702

(302) 318-1219

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 8:30 p. m.
  • Sáb.: 7:30 a. m. - 8 p. m.
  • Dom.: 8:30 a. m. - 8:30 p. m.

Servicios en esta ubicación:

Contáctanos

(302) 318-1219

2360 Pulaski Hwy
Newark, DE 19702

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7:30 a. m. - 8:30 p. m.
  • Sáb.: 7:30 a. m. - 8 p. m.
  • Dom.: 8:30 a. m. - 8:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Dominic M. 
Clasificación:
5.0

N/C

JANICE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen M. 
Clasificación:
5.0

The employee that checked us in and out was wonderful. You are lucky to have such a great location.

Patricia F. 
Clasificación:
5.0

Very friendly

Claudia Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim B. 
Clasificación:
5.0

Make sure the trucks are clean But everything else was good God-bless

WILLIAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

amandeep S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yue Ru L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita S. 
Clasificación:
3.0

El cliente no dejó un comentario.

yolando B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amandeep S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

shoaib K. 
Clasificación:
4.0

All worked out very well!!

Anthony N. 
Clasificación:
2.0

Small space, not enough room for vehicles

Myeshia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clare C. 
Clasificación:
5.0

You did good job. Thx

RADOMIR K. 
Clasificación:
1.0

I was charged for services and equipment that I did not reserve or use. The truck came with a near-empty tank, and the cabin was exposed to the engine by a gap under the dash, resulting in excessive noise and heat being vented onto the driver. Overall, the experience felt like driving an overpriced oven.

Michael C. 
Clasificación:
1.0

The whole experience was horrific. Uhaul moved my pickup/drop-off location, which meant I put 50 more unnecessary miles on the rental. In addition, the location did not have the pin for the hitch so I had to go to Home Depot to get one. I didn't drive off until 50 mins into my reservation, which caused me to be late with the return. I have rented a lot from Uhaul, this year alone, and this was the WORSE EVER!

Kaieta L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
4.0

Wondering why I was charged $71.00 when I dropped it off. I paid around $165.00 when I picked it up. That was suppose to be my total. Need a credit of $71.00 to my card plesae

Lee M. 
Clasificación:
5.0

The Truck was dirty and hadn't looked like it'd been cleaned. There were sneakers and water bottles in the back.

Kyla G. 
Clasificación:
5.0

The location is perfect, the agents were very unique and I sure will rent again from you all soon.

Francis O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matt C. 
Clasificación:
5.0

The staff were friendly and helpful. The whole process was speedy! I definitely would recommend for others to use this uhaul center!

Cindy P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita S. 
Clasificación:
5.0

The only glitch was they were out of the furniture pads/blankets we ordered. We stopped at another U-Haul dealer that was along the way of our trip.

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita S. 
Clasificación:
1.0

The user was rude and poor customer service.

Stefan H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Calvin M. 
Clasificación:
5.0

Service was good and the Truck was cleaned.

Charles L. 
Clasificación:
5.0

Customer Service was really professional and friendly

Juan T. 
Clasificación:
4.0

The back of the previous user of the vehicle did not clean out the bed of the truck! Other than that had an excellent drive down to Bethany Beach love the scenery. Thank you for your company and safety and security for a safe drive.

josh R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trimeka D. 
Clasificación:
1.0

The biggest improvement I can recommend is having the equipment ready at the desired location because I had to travel an additional 20 miles out of pocket even though I had a reservation for a month and a half in advance

Marcell J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jose A. 
Clasificación:
5.0

Second time using them for Uhaul rental, and both times they have treated me well. I wouldn't hesitate to use them again.

Shane R. 
Clasificación:
1.0

Operators were no help during pick up or return. When the Trailer returned on time, but a receipt would not be provided. Ended up being charged an extra day. Never use this location again.

John H. 
Clasificación:
5.0

Service was very good. Trucks were in excellent working condition.

VALERIE W. 
Clasificación:
5.0

The online pickup was a joke, thought it would be convenient but instead needing passports and having to wait for references which i had no idea about till i was in the parking lot. It's easier to get a job. Luckily the gentleman at this location finished my check in for me and was very helpful and polite

Raymond A. 
Clasificación:
1.0

I was told I could return to any Uhaul location. I went to one on S Main St Newark, spent 15 minutes backing the trailer in where the worker told me to put it, asked if he would help me unhook he and he said NO. Then I asked for a receipt that I was returning it and he didn't know how to do that so called somebody who then said I could not return the trailer there. I then had to drive 15 minutes away where I found the same situation- I could not pull through with the trailer, nobody would answer the phone, I unhooked and pushed the trailer out of the way myself (took a while) then could. not find a drop box for paperwork per the app. When I went to ask a person for help inside, they didn't know what to do, could not provide me receipt (the app wasn't working). Eventually I was able to get the "after hours return app" to work but when I go to the "complete" at the end, it would not complete. I gave up and left. The whole process too WAY to long. Fortunately, when I got home, there was an email from Uhaul but it read "transaction receipt" which was not reassuring that it was proof of my return of the trailer.

kim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

bonny E. 
Clasificación:
1.0

I think I need to find another truck rental place because the way I was treated I will not me using U-HAUL AGAIN

Steven P. 
Clasificación:
5.0

Excelente

Luis J. 
Clasificación:
3.0

The truck needed a major wheel alignment. It was pulling across the road constantly and was dangerous to drive.

Robbie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian P. 
Clasificación:
4.0

El cliente no dejó un comentario.

terri G. 
Clasificación:
5.0

Thankful that the drop off place was easy and smooth!

Eduard R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leon N. 
Clasificación:
4.0

Everything was good

Ada G. 
Clasificación:
5.0

Keep doing what you're doing you don't have a good job of it

Rickie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael L. 
Clasificación:
5.0

Call and update customer about reservation if any changes. I reserved a u hal on June 11th and when I went to pick up truck, my reservation was kicked out of system. Due to a customer who had truck had some delays in their service which made me not have a truck. I was so frustrated and was not understanding how this can happen when it being reserved weeks before needed...

Keshia G. 
Clasificación:
5.0

N/C

veronica R. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert D. 
Clasificación:
5.0

I reserved my 20ft vehicle on Tuesday for Saturday morning at 8 am. the truck was not there why reserved so many customers for the same truck. You guys did just like the airline. overbooking. the customer serve representative was very polite and help me out. that part of the interaction was a plus

Andre J. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHURI N. 
Clasificación:
4.0

I had a very good experience dropping off my 10' Uhaul rental truck here after a 690 mile one way journey. The customer service agent was friendly and efficient. The truck return process was done in less than 15 minutes.

Gregg M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilfredo O. 
Clasificación:
5.0

The only issue I had during my rental is the turn signal light bulb stopped working on the trailer. But these things happen.

Richard H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Crystine T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DiCee A. 
Clasificación:
5.0

Customer service was good 👍🏽

Ada G. 
Clasificación:
4.0

Check engine light was on but other than that the cabin seemed fully functional

Ryan S. 
Clasificación:
3.0

Truck was very old / ruff ride / check engine light was on when I picked the truck up and stayed on the whole trip which I reported to the attendant, they said it would be fine . Asked the attendant for blankets he told me to help myself , there were stored outside . Went to cover furniture and every single blanket was wet !!!!!! Big inconvenience. Also I reserved the truck a week ahead of time u-haul called the day before and I was told they couldn't accommodate my needs . I ordered a 26 ft truck , alls they had was a 15 ft truck a hour away and a trailer 15 minutes away from that then on the day of called that the pickup location was changed for a trailer to my hometown . I canceled those 2 orders because of all the running around and found the 26 ft at the Glasgow location I am thankful that they could accommodate us for a short term rental but the experience was a mess !!!!

Deborah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathaniel B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicxolas P. 
Clasificación:
3.0

Truck broke down. Had to go pick up another one. Not an easy process and was overcharged.

Scott J. 
Clasificación:
5.0

Very nice customer service!

arlene J. 
Clasificación:
4.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nottoya T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey R. 
Clasificación:
5.0

The facility is a bit cramped and is a one person operation,causing extended wait time to be serviced. But when it's your tur6, the service is efficient and cordial.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber L. 
Clasificación:
5.0

Great experience all the way around.

Mary A. 
Clasificación:
5.0

Very easy and fast! Love the mobile check in process.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tylisa O. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard W. 
Clasificación:
2.0

booked my uhaul at the albe rd location just to be switched to another. the new location called and said we'd have to push back the pickup time one hour. fine whatever, then my mother showed up to get the truck and they didn't have one. no call, no communication, utterly pathetic and unprofessional. this location had a vehicle, only 11 feet bigger that what i wanted and 2 hours late. extremely disappointed in your partners but at at least this location could give me something.

Mary Beth K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
5.0

The overall experience itself was fine, but the 24/7 service did not work, and threw off the entire day that was planned out. I requested that it be able to be picked up by 6am, but when I followed the prompts to do so, it advised that I need to wait until 7am when the store opened. It wasn't the end of the world, but a huge inconvenience since we not only hit traffic on the way to my storage unit in Queens, NY, but also hit traffic on the way back. I'll be hesitant to use that 24/7 service for any future needs unfortunately.

Robert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARQUES B. 
Clasificación:
5.0

Glasgow Sunoco was great no issues at all great service & very nice 👍

charles R. 
Clasificación:
5.0

Cargo van was almost new. Only 9,632. miles. Was filthy inside, didn't want to sit in the driver seat. I brushed off the seat and swept it out before I returned it. Staff at Sunoco friendly and pleasant.

joseph R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Eric G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sylvester N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

debbie C. 
Clasificación:
1.0

The owner of the location was late so I couldn't get my uhaul on time. He went out and “checked” the uhaul but not with me. So when I went Out the inside of the uhaul was still dirty from the last person who used it.

coralynn G. 
No se han enviado comentarios para esta ubicación.

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