The attendant/manager was excellent and made me feel right at home. Excellent to do business with. Very kind, family guy.
JOSEPH F
Customer Reviews for Glasgow Sunoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Had to wash the inside of the trailer. It was filthy with loads of caked dirt. The service attendant was incredibly helpful, kind and patient with me. I'll send anyone to him!
CHRISTOPHER Mtough parking lot when crowded
EUGENE SThe checkin process and check out process were smooth with no issues.
JAMES SEverything was great, Raj went above and beyond to make sure the trailer was hooked up to our truck correctly. Will definitely use them whenever I need uhaul again.
HAMZA SNever an issue with UHaul
JOSEPH LGreat experience, called last minute for a truck, was given the sizes available and showed up to a smooth transaction.
JOHN KThe truck ran like shit we had to jump the battery twice the track shaked really bad when you drove it and the gas lid was broke
DEBRA JGreat experience. The van I rented was wonderful. It was easy to drive many updated features. It was easy to load plenty of space. The staff of the Sunoco was courteous efficient. I extended my rental with them as I needed the van longer than I anticipated. They were helpful And easy to work with.
LISA CCashier representatives were extremely kind and helpful with my rental. I will definitely rent from this location again. Happy New Year !!!
GREGORY KThe space is to small and congestive. Need more space to operate a store selling eatable items and also trying to run a rental company with only one person to assist.
EUDORA GGreat customer service and patience. Easy pickup and quick reservation process. Will use again.
KATRINA CDon’t go changing anything.
Mitch KWrong mileage and we didnt go through paper work. I was later billed $50 by the other uhaul and yet mgr gave me discount
LINDA SDeep, the cashier, was very polite and helpful. He made the whole transaction fast and easy.
MARC Wclean and easy
Emily CThe name on the contract wasn't even my name. It was my contact information, but another person's name. The truck was on E, but the contract showed almost a full tank. I left the location and headed to WAWA to put gas in the truck. I stressed that I couldn't be sent to Delaware and that due to trade and especially the time restraints, that I needed to stay on the Maryland side. I even called the day before to verify that the van would be there. I was told yes and if would be parked out front. That morning, I get a message stating that I had been relocated to Glascow and only a 15" truck was available. I told them it would not fit in my designated unload spot. Late for my pickup spot, and we are now walking PA equipment and drum hardware to the end of the block, because this truck would not fit or could turn down this small alley. Started the evening off with some pissed off people. THANKS A MILLION U-Haul
ISAAC FGreat uhaul location, needed a last minute trailer rental and these guys came in very handy. The guy behind the counter was extremely nice and walked me thru the entire process. If I'm ever in need of uhaul again these guys will be the first I visit. Thanks again
HAMZA SThe check-in was cheerful. The truck had some extra pads left in it, which was fine. (I didn't need them, but I wasn't charged for them so I didn't care.) The location didn't have the dolly that I'd requested but they let me use the appliance dolly for no added charge. I guessed 30 miles but it was much less than that. The final receipt had the correct mileage, so I was charged exactly what I'd expected. The check-out was equally cheerful. I would happily go back there again if needed.
GEOFFREY WThe truck was kinda gross. The center console was sticky and still had someone's empty water bottle in it. The truck also had a check engine light on, and the engine was ticking badly, likely from a bad spark plug. The attendant seemed unconcerned and said it was nothing to worry about. I needed the truck for a very short trip so I went along with it. I wouldn't rent a truck from this location again.
Joshua DThe truck we received still had items and trash from the previous renter. We had to wait for a new truck and was there for over 45 minutes. This location needs to be thorough on checking the returned trucks to make sure they are ready for the next customer. Do not tell the customer, "that's how they come". Also make sure the blankets are kept dry. The blankets we received were wet due to being kept outside.
Robert CIncrease the size of the store. The staff service was excellent, but the size of the store is to small to accommodate the business need.
CHERYL WGreat price and great people.
JOSEPH GNewer equipment or fix the equipment you have. The guy that we rented from told us that the ignition switch was a little hard to deal with. But he didn't say how hard. It sometimes took me 10 min to get it started. Also, anything over 40mph and the truck got a death rattle. Truck was clean. Everyone we dealt with was nice but the truck I had to drive over the Delaware Memorial Bridge twice was scary AF. Would have appreciated a better vehicle.
Jennifer KServicio al cliente de excelencia. Truck nice and clean, runs smooth, excellent low location to rent from.
KASAIPHIA BThank you for your excellent service
ERIC CVery polite and helpful. Made it a very easy process.
LUCY BThe equipment was not in proper working order and it took me much longer to get to my location and back due to poorly maintained vehicle. Wound up costing me a lot of extra money.
KIM SBueno
FILBERTO ZLocation was very close, attendant was nice and friendly, the process did not take long in pick- up or drop- off I would rent from this location again
BEATRICE GThe customer service is awesome I would never go anywhere else I've had many issues dealing with other locations honestly that's what stands out is number one keep up the good work
ANGELO WThe truck was not cleaned out when we got it. Someone left trash which leaked throughout the truck. So, before we could begin using it to pack our stuff we had to clean up the truck. Other than that. There was as issue with the truck we rented and we were able to use another truck (bigger) at no extra charge. Thank you for that.
GAY WStop under reading the fuel gauge which turn causes the consumer to return the vehicle with considerably more fuel upon return. This practice culminates in an unearned profit.
FRED HAwesome service! Prompt, friendly, helpful.
DON MExcellent customer service Thank you
MAHMOOD ACustomer service at this location was the most efficient and friendly that I have experienced with Uhaul in 50 years at any location. I reserved by phone directly, when I arrived it took 15 minutes and I was on my way. Check in was even more efficient. I wish everything was a this easy. The van was in good condition, clean, and ran well. The gas mileage even exceeded my expectations.
RICHARD WIt cost more to rent then for me to do what is needed. Also, the store representative said i paid then I get an email that says it's an outstanding balance. Never EVER again!
MRIE Dthe cashier was very helpful and made the whole process easy, would definitely use this location again!!
TIMOTHY PThe Uhual truck ran well. But, could have been vacumed . That was the only partvthat appeared not to very clean. When I arrived to ask for availability, the truck I needed was available. I was veey happy that one was available, since I needed it right away The gentleman that wrote up the form and received payment for the rental procedure, was very nice and Profesional. I would highly recommend this place. My brother left his cell.phone in the vehicle (it was at night time, so I was unable to notice hat he left it. I called the Sunoco station to find out if they found it. He was going to check the truck to see if he could find it and get back with me....I haven't heard back from him.. So, I will be going there today to find out. I am surprised/disappointed that I didn't receive a call back. Overall....good service, though. Mary Coverdale
MARY CThe whole transaction from beginning to end was so easy I would highly recommend both locations. The gentleman here was friendly and thorough!
chris bPlease have rental size available when u reserve. Other than that all was well . I did get a bigger truck that worked out well.
DENISE MThank you; very good service!
FRANCES SThe rental process was straight forward, but due to the clerk at the location being the only person on staff made the process slow and cumbersome.
KEITH SThe cashier who rented me the truck was cool as fuck. Super nice dude. He was also doing like 12 things at one time and was patient throughout the whole thing. He even helped an old lady with her phone which he was under no obligation to do. He deserves a raise and a bonus.
ERIC DCashier at this location was courteous and professional! Answered all my questions and helped me have a smooth moving experience! Thanks U-Haul!
ELLIOT TThe cashier was very attentive and friendly! He made the process very smooth and easy. Would visit again for sure. ¡Gracias!
MICHAEL JThe truck was clean. The person at the pick location was very friendly and helpful. The overall experience was great.
SACHIN SThe cashier was great and helped me so much. I use this location multiple times and always happy.
CHARLOTTE PI reserved two different sizes of trailer. I was forced to stay with the smaller on. It made my day more tuff. I rent trailers bi-weekly if not weekly so I'm not sure what happened but because I'm running a business I'm not happy.
MELVIN AThe personnel were very helpful, quick, and efficient. Easy drop off.
Pamela WQuick, easy and personable.
THOMAS DThe original reservation paid for was NOT honored and even changed during pick up. I reserved quote at 210 for pick up 30 July and drop off 1 Aug. The itinerary was altered and I was overcharged without my consent.
Heather T