Customer Reviews for Glaser & Sons Storage
(U-Haul Neighborhood Dealer)

1,280 reviews

610 Keith Dr   Greenville, SC 29607

(864) 990-1344

Office Hours

  • Mon-Tue: Closed
  • Wed-Fri: 8 am–4 pm
  • Sat-Sun: 8 am–12 pm
Special Operating Hours
  • 3/28/2024: 9:00 am - 1:00 pm
  • 3/29/2024: 9:00 am - 1:00 pm
  • 3/30/2024: 8:00 am - 11:00 am
  • 3/31/2024: Closed
  • 4/3/2024: 8:00 am - 1:00 pm
  • 4/4/2024: 8:00 am - 1:00 pm
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(864) 990-1344

610 Keith Dr
Greenville, SC 29607

Services at this Location:

Office Hours

  • Mon-Tue: Closed
  • Wed-Fri: 8 am–4 pm
  • Sat-Sun: 8 am–12 pm
Special Operating Hours
  • 3/28/2024: 9:00 am - 1:00 pm
  • 3/29/2024: 9:00 am - 1:00 pm
  • 3/30/2024: 8:00 am - 11:00 am
  • 3/31/2024: Closed
  • 4/3/2024: 8:00 am - 1:00 pm
  • 4/4/2024: 8:00 am - 1:00 pm
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

I dropped the trailer off after hours (they close at 4:00, and I got there at 4:45). That wouldn't be a problem, but they were on holiday apparently, and I didn't get confirmation that the order was closed until four days later.

WILEY MORRIS 
Rating:
5.0

Great staff and service. Easy pick up

Ross Maietta 
Rating:
4.0

We DID encounter SEVERAL problems. The woman (very nice) who runs it was out of town and when got there, had problems finding the truck and getting the keys. The delay resulted in us paying the movers $100 to just wait. THEN, when we got to our destination to load, someone had put a padlock on the back so we had to wait for the husband to 1) find bolt cutters, 2) drive to us to cut it off and there was a mattress inside that we had to remove as well. I TRULY feel we should be compensated for the 2 hour delay as well as the multiple inconvenience!

Adrianne Whalen 
Rating:
5.0

Woman working with dark curly was super sweet!!!! "I forgot name I'm sorry!!"

Lynsey Calcaginio 
Rating:
5.0

Customer did not leave a comment.

Noland Meyers 
Rating:
5.0

Customer did not leave a comment.

Dale Moore 
Rating:
5.0

Customer did not leave a comment.

Maria Lockhart 
Rating:
5.0

I have relied on u haul at this location many times and they have never let me down. They’ve always accommodated me with a smile.

STEVEN GRIFFITH 
Rating:
5.0

They are the absolute best!

Alex Kalinowski 
Rating:
5.0

Nothing! Tonya was amazing; she was very polite and even walked out to the rental, inspected it, hooked it up and gave me her mobile number in case I had an issue! WOW, what an amazing lady!!!! A GREAT EXPERIENCE.

Timothy Helms 
Rating:
5.0

Tonya is a Rock Star.

James Nietopski 
Rating:
5.0

Customer did not leave a comment.

Bryan Stanfield 
Rating:
5.0

Very friendly and helpful service

Brandon Klee 
Rating:
5.0

I always rent from this location. Because the people are always, nice & helpful

Tonshia Fluitt 
Rating:
5.0

Customer did not leave a comment.

Mindie Musacchio 
Rating:
5.0

Thank you!

Phuong Vo 
Rating:
5.0

Customer did not leave a comment.

Itica Thornton 
Rating:
5.0

Customer did not leave a comment.

Gwendolyn Young 
Rating:
5.0

Everything at this location was great. She was very helpful after customer service did a last minute change again with my pickup location.

RAISEAN PHILLIPS 
Rating:
5.0

Customer did not leave a comment.

rylan campbell 
Rating:
4.0

The trucks get blocked in by cars parking for the bar next door. My truck was not accessible at my pick up time. I came back the next day to get it.

BRYCE COVINGTON 
Rating:
4.0

Customer did not leave a comment.

DARREN SEKOL 
Rating:
4.0

Customer did not leave a comment.

Melissa Stouffer 
Rating:
5.0

Communication was amazing and rental process was smooth. Would definitely rent from here again!

Meredith Cavagrotti 
Rating:
4.0

Customer did not leave a comment.

Susie Kern 
Rating:
5.0

The store representative was professional friendly

Michael Conway 
Rating:
5.0

Customer did not leave a comment.

Sharon Mcbride 
Rating:
5.0

Tonya was a gem! She was very thorough and accommodating, a true pleasure to work with. Moving is already super stressful as it is, and she made it so much easier. She will be my go to for any future moves I make.

Heather Hitz 
Rating:
5.0

Great customer service and very friendly!!

Becky Basham 
Rating:
5.0

Super friendly and professional!!!

RICHARD ZIEGLER 
Rating:
5.0

Glaser and Sons knows how to take care of a customer. While other U-Haul locations might be efficient, Glaser is efficient, professional and a pleasure to work with. I have rented from them in the past and they are amazing to work with.

Daniel Radovic 
Rating:
5.0

I have rented vehicles in the past, from Glaser and Sons Storage, they continue to be one of the best run U-Haul rental locations in Greenville. While other rental locations are efficient, none can beat the personable service, in addition to efficiency, provided by Glaser. Great outfit to work with.

Daniel Radovic 
Rating:
5.0

Very Professional and Prompt, Highly recommend services to othes

Wanda Irby 
Rating:
5.0

The truck was the worst ride I’ve ever experienced.

David Peebles 
Rating:
5.0

Great customer service. The lady was sweet and amazing.. Was worth the extra drive to this location.

William Scott 
Rating:
5.0

Customer did not leave a comment.

Miguel Rincon 
Rating:
5.0

This location is AMAZING! They have hearts and they are so welcoming.

Amber Jenkins 
Rating:
5.0

Customer did not leave a comment.

Nancy Warren 
Rating:
5.0

Customer did not leave a comment.

SHAUNICE GRIFFIN 
Rating:
5.0

Customer did not leave a comment.

Roger Rumchak 
Rating:
5.0

Customer did not leave a comment.

Christopher Jennings 
Rating:
5.0

Extremely friendly staff and it was a very easy check in and check out process.

Aspen Buck 
Rating:
5.0

Customer did not leave a comment.

Lawrence Harris 
Rating:
5.0

Great service!

Zachary Kneupper 
Rating:
3.0

If you will pick or return the truck by the app or browser, it can be a mistake, their system is not working correctly, stops in the middle of the process, you need to provide a lot of permits, it took me more than 1 hour the deliver of the truck.

Gilberto Rangel 
Rating:
5.0

God bless you! :)

Nikolay Yuvkhimenko 
Rating:
4.0

The location and the truck was great.. Uhaul itself is awful. Your service is awful it took me 1hour and a half to get approval. The return was not smoothe..My experience with Uhaul was a 1

YaShiqua Evans 
Rating:
3.0

Review at reasonable fees per distance and have AC working.

john Chegera 
Rating:
5.0

The best place and costumer services wonderful.

Jose Araya 
Rating:
5.0

I wouldn’t change a thing. Best Uhaul experience thus far.

James Norment 
Rating:
5.0

Very professional, also, friendly people! The pick up truck was clean and well maintained! It was a 2022 Dodge Ram 1500, with very cold air conditioning!! Great experience!

Andrew Stella 
Rating:
5.0

Customer did not leave a comment.

Donnah Fortenberry 
Rating:
5.0

The owners are very hands on, I've used this location three times over the last three years and have appreciated the special attention given to making sure everything concerning the rentals are taken care of.

Tom Hutter 
Rating:
5.0

Great Staff!

Stephanie Coleman 
Rating:
1.0

Tonya was very rude at pick up but more rude at drop off, I came early to return pick up truck at 7:31 a m. Which it was not due back until 8:00 a.m. and as I was getting out of the truck she was standing outside and walked up to me and demanding the keys. Did not say good morning or anything other than give me the keys, she act is if she was my Mother and I was in trouble. Also I was overcharged .

Paul Washington 
Rating:
5.0

Ms. Tonya has been very helpful. She is very sensitive to customers needs and concerns. Ms. Tonya is very professional and knowledgeable. I highly recommend this store location. Thank you for all you do Ms. Tonya. :)

YOLANDA HABAL 
Rating:
5.0

Customer did not leave a comment.

stacy eberly 
Rating:
5.0

Great customer service. Extremely helpful. Answered all questions and made suggestions. Thanks for making the move on rental seemless.

Lawrence Harris 
Rating:
5.0

Customer did not leave a comment.

James Balvich 
Rating:
5.0

The people who work there are very friendly and very nice and they are very professional

TED WALKER 
Rating:
5.0

The lady owner is professional and you daughter too. Nice services and responsibility.

Jose Araya 
Rating:
5.0

Customer did not leave a comment.

Thom Raoch 
Rating:
4.0

I did not get to rent the U-Haul this time only because the U-Haul App would not continue the 24 hr pick up . The app would get to a certain point with the transaction and then pause. I would still use this location but I'm not too sure about using the after hour pick up through the U-Haul App.

Leatrice Amegnihe 
Rating:
5.0

Customer did not leave a comment.

David Yates 
Rating:
5.0

Love ya

Jonah Abuzahri 
Rating:
1.0

Poor service

marvin bagwell 
Rating:
5.0

Customer did not leave a comment.

Eric Klein 
Rating:
5.0

Customer did not leave a comment.

DANIEL EVATT 
Rating:
5.0

Nothing everything has been streamlined and they make it easy for me.

Judy Bines 
Rating:
5.0

Customer did not leave a comment.

Kevin Pait 
Rating:
5.0

Customer did not leave a comment.

David Yates 
Rating:
5.0

Customer did not leave a comment.

Scott Sanders 
Rating:
5.0

Have rented from this location for ten plus years. Always stellar service. Equipment has always been reliable.

John Gallman 
Rating:
5.0

Customer did not leave a comment.

Laura Brooks 
Rating:
1.0

I would like someone to contact me at 864-535-4156 not only was there several issues but when return truck was threatened and physically assaulted as there was numerous witnesses as well as Dr Bill and more appointments due to back issues from opening a door that the cables was busted on as well as over 3,500 in damage to my enclosed trailer due to y'alls ball not being extended like others so my attorney will be in touch with y'all for compensation

South Southern Environmental 
Rating:
5.0

The owner has the best attitude, so so friendly and polite.

BILLY CUNNINGHAM 
Rating:
5.0

Customer did not leave a comment.

Chuck Towe 
Rating:
5.0

Customer did not leave a comment.

Sheri Rohaley 
Rating:
5.0

Ms. Tiny was helpful and friendly. She got us in and out.

Lakesha Webb 
Rating:
5.0

Staff was very friendly and very flexible

Christopher Carrillo 
Rating:
5.0

I wanna be clear that the vehicle was spotless. The transmission of the vehicle had issue however. I have let the location know, I think just that nobody has bothered to say anything to them before

Hunter Davis 
Rating:
5.0

Customer did not leave a comment.

ERIK KELSCH 
Rating:
5.0

Customer did not leave a comment.

DAN OATES 
Rating:
5.0

Glaser & Sons U-Haul is very Professional and Pleasant to work with. We could not be happier.

Mark Jones 
Rating:
5.0

Customer did not leave a comment.

Jack Puckett 
Rating:
5.0

Nothing. It was a wonderful experience.

Candice Cliff 
Rating:
5.0

Customer did not leave a comment.

Angela Moreland 
Rating:
5.0

Very friendly and helpful staff. Easy checkout.

Michael Price 
Rating:
5.0

This company is absolutely top-notch, and I cannot recommend them highly enough! They are flexible, professional, punctual, very communicative, and they are super effective at packing a truck!

Kenneth Schmidt 
Rating:
5.0

Quick and easy to work with.

Sue Tompkins 
Rating:
5.0

professional and friendly at the rental office. It was a great and simple experience. Thanks so much!

Michelle Mitten 
Rating:
5.0

The office was so nice and clean. The staff at this location was so helpful. The lady that checked us out was just incredible (I’m sorry, I can’t remember her name but I feel like she was the manager) Best experience I’ve ever had with a U Haul location and would definitely recommend to my family and friends!!

danny nary 
Rating:
5.0

Very nice people ,very quick and friendly service, everything was explained,felt very comfortable would definitely go again.

Chrystie Seay 
Rating:
5.0

Customer did not leave a comment.

Carl Williams 
Rating:
5.0

Absolutely the best for my needs. I will use them again!

Arthur Coon 
Rating:
5.0

Customer did not leave a comment.

Diego Quiroz Ventura 
Rating:
5.0

Customer did not leave a comment.

LARRY HAYNES 
Rating:
5.0

Check in was smooth and easy. Great staff, they know their business. Would rent again.

Charlene Adam 
Rating:
5.0

Great customer service.

Felicia Langston 
Rating:
5.0

Loved it. It was simple to check in. Everything met/exeeded my expectations. While I was returning the truck during business hours. The employees there welcomed me and my young family in like we were old friends.

Dustin Dunn 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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