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Charles F.
Customer Reviews for Glaser & Sons Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Nothing for this location, but for Uhaul all together...I think it's dumb to charge for not checking in online before returning the truck. Unless the truck gets returned to a uhaul that was not chosen as return location at pick up.
Melissa S.Fantastic customer service! Seamless moving experience!
Linda M.I have rented U-Haul equipment all across the country, and never have I had such a wonderful experience! Tonya and Bob were absolutely amazing people, and if I could help it, I would never rent from another U-Haul dealer except for them ever again!
Benjamin H.nothing
Jasmine G.This uhaul is above excellence. The staff are more then accommodating. They completely insure customer satisfaction and relationship.
David D.The Glaser family runs this U-Haul franchise site with courtesy, efficiency and helpful service. Tonya Glaser was even available by phone a few hours after site closure to resolve my unfamiliarity with the borrowed truck -- and allay my anxiety.
Robert K.make sure you let us know the correct location for pick up if it changes!!!
jonathan H.Very courteous and efficient. No complaints
Patrick V.They took time to be helpful. Ensured we had good tires as they knew we had a distance to travel. Great experience
Scott W.The online check in was a little hard and took a lot time ! Tonya, your employee was a wonderful and a big help. She took the time to work me through it, even in her day off. You have a jewel in her.
Charlie D.With Glaser & Sons Storage.... nothing They were excellent! All these years using UHaul I've never had 2 nicer people than them. She took me to the truck, walked it, explained it, and double checked everything which has never been done. She called me to confirm reservation too.
Robert S.The best. They even answer the phone - try that at other u-hauls in the area. Very nice, accommodating people.
Jim B.Very friendly and welcoming owner after hours.
Richard F.Tonya was awesome! We needed the truck longer than the four days and she was very friendly and helpful.
JoAnn C.The couple at Keith Dr were wonderful. I felt like I was a part of their family!!
Darrin H.I was given the uhaul at half a tank and was told to fill it back up to have a tank. After driving the uhaul about 50 miles, I put about 5 gallons of gas in the truck to get it back to just over half a tank, as I was told to do. I was charged for 5 gallons of fuel at the end of the transaction.
Cameron L.Great service!
Jailine C.My situation was treated like I was a thief in the night trying to scam a company I spent $120K with last year. I'm not sure who the person at Uhaul over this location is, but they are horrific at customer service. Tonya Glaser is better than any Uhaul employee anyone takes the time to read this can imagine.
Gene V.The staff is wonderful and went above and beyond. They care and that is rare.
KATHARINE P.Faster checkout process
Waco T.I'm very happy with the service
Rodrigo O.Always a great experience here!
John S.I just want to say I thoroughly enjoy doing business with Ms. Tonya. She is absolutely amazing and exemplifies customer service.
Bryan D.Tonya was great, sent me a text with important info, very helpful at return
Robert S.All was fine
Thomas M.Customer service was great and made the process very easy!
Jeff G.Great location - customer service made the process stress free.
Jeff G.everything was quick, convenient, people were very helpful and friendly. Will use them for future rentals for sure -Trevor
TREVER B.The customer service was EXCEPTIONAL! She made me feel equipped and ready for the move. Recommend this location 10/10
Samantha C.This was the best Uhaul experience I have ever had! They were so easy to work with, extremely helpful, and friendly! I will always use this location from now on!
Chelsea R.I only know that we believed we filled the truck up with gas (to the tune of $100. and were still charged another $20 for not having a full tank. I have no idea why.
Marsha W.Very nice family that runs this site! Excellent experience!!
BOB G.i was sent there because my reservation at another location could not be fulfilled. when I arrived I was surprised to find the location closed I almost left, went to Penske. but fortunately I called the local number on the office door and received great service. I was very disappointed that UHAUL did not tell me that I was being sent to a location not currently open.
Steve P.NICE GROUP TO WORK WITH . WILL RENT AGAIN IF NEEDED. +++++++++++++++++++++++++++++++++++++++++++++++
CECIL W.Need more hours of operation.
Lisa M.Thank you to Tonya and Nicole for all they did to make this an easy experience. Both were very helpful, kind and patient!
Brandee V.The owners are great to work with. Very professional, honest and friendly.
Ed S.Loved this family-run business! Very helpful and personable.
Daniel P.Personnel at pick up location were really helpful and friendly!
Gilman A.Excelente
Luciano P.The staff was extremely kind, made me feel so welcome, I would recommend and use again
Angela T.Great Customer Service
BIFFORD G.Professional, engaged, thorough
Robert G.Very nice people and very respectful. Helped to keep my car in perfect conditions adding some protection to the chains. World needs more people like them. I'll be back many times to that exact place.
JOSE R.This is my absolute favorite location! Always helpful, professional and clean.
RHONDA C.wonderful a very nice lady was there checked me in and on my way will be using them
LARRY P.No suggestions. Thanks.
MICHAEL D.One of my best experiences with U-Haul this seems very knowledgeable and willing to help.
DOMINQUE S.Nothing. Tonya et al were great
JULIUS T.na very attentive to detail and customer service. nice, fast and easy and correct.
Daniel H.I used drop box, I corresponded only via text with the staff, as they were closed, but were helpful.
JohnGregory C.Tonya was so nice and helpful. This location is a little out of my way but will be exclusively using them from now on.
DAVID R.Excellent experience! Fast and easy online reservation, and very friendly and helpful onsite. Will do all my U-Haul business here!
AMY Q.Very friendly and helpful
Matthew R.Great family friendly service. Highly recommend.
JOSEPH B.Very nice family owned business.
Victor Y.Nice people, good service.
JEAN M.The people at this location are just down to earth Good people. This is the second time I have used this location, and I recommend it HIGHLY. The entire family is so welcoming and makes it such a pleasure to do business with them.
REGINALD W.Tonya was fantastic. I have never had such a friendly and helpful UHaul rep. The yard was easy to get the truck in and out of as well.
Christopher R.Very helpful. Friendly experience. Big yard made it easy to exit.
BRIAN M.Very friendly staff
PATRICK S.Everyone was super friendly and Tonya was especially nice! I returned the truck and they didn't charge me for not checking it back in myself. I love that. I couldn't have asked for a better experience.
HEATHER O.