we rent hundreds of hauls and we have never in all of our years in business been charged a cleaning fee. we always leave our trucks clean and in the same condition as we get it. Then they said we were 3 gallons short of gas... the hand was back where it started off. I hate dropping off hauls after hours to these little mom and pop uhaul dealers... it's always an issue.ALAN H.
Customer Reviews for Glaser & Sons Moving
(Distribuidor de U-Haul del vecindario)
Greenville, SC 29607
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: cerrado
- Mié. -vie.: 8 a. m. - 4 p. m.
- Sáb.- dom.: 8 a. m. - 12 p. m.
- 6/15/2021 - 6/19/2021: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great customer service, smiles, friendly. Truck was clean, great working condition. Was perfect for what I needed. Thank you to the staff at this location ðŸ˜ŠKIMBERLY N.
El cliente no dejó un comentario.Alexa M.
El cliente no dejó un comentario.Michael C.
Excellent and kind customer service. Well done!ROBERT M.
El cliente no dejó un comentario.Felipe L.
Nice family business.Michael C.
Seamless drop-off process.Juan R.
El cliente no dejó un comentario.Ralph N.
El cliente no dejó un comentario.JIM W.
El cliente no dejó un comentario.mark R.
Great customer service. Great people to work withBecky B.
The van I rented was terrible. 1st the steering wobbled and vibrated to the point it was unsafe at any speed over 60. I had to leave the highway, making my trip longer. 2nd the truck leaked but I didn't know untill I unloaded. Ruined a box of books and a box containing files. Uhaul rep said I'll make a note of it. I think he just rented it out to the next guy. Next tme I think I'll just go with the other guys. But the truck I had shouldn't be on the road. Small complaints, driver door wouldn't close unless slammed, no USB plugs, windows used cranks, noise level in cab was so loud i needed ear buds with NC on high( I have 2 pairs and the others without NC were useless).Dana B.
I tried using the app to check in the truck and man if that's not the most aggravating thing. Kept telling me the mileage i entered was less than what it was when i picked the truck up but i know it's not bc i took a picture of the odometer :/Isabella J.
App was irritating. Asked for telephone number for verification. Would not allow me to use the phone number already associated with my account since â€œthat number already in use.â€œ (Of course it is. The same app had previously asked got it)!Ronald G.
El cliente no dejó un comentario.MARTIN W.
Let people know they will have to take pictures of everything so they don't put the keys in the dropbox before the app decides to work.Michael W.
The website needs some serious work! This online check in and check out is horrible! The system crashes every time when you're almost finished taking pictures, during the return process. The pick up and return locations are always changing!!!!GEORGE M.
Just for record , I had reserved equipment at another facility however had to move it up one week due to gas crisis. Your worker did NOT do this as he said he would and I had to hustle to find equipment I needed , fortunately , I found it at this place, these people were great the first one WAS NOT!!!Evan D.
Customer service at this location was excellent.Thomas H.
El cliente no dejó un comentario.NATHAN S.
El cliente no dejó un comentario.Terry K.
This family is a delight to work with. They go above and beyond any level of customer service I have ever seen at any other truck rental facility. I can't recommend them enough!Jeremey D.
El cliente no dejó un comentario.John D.
There is NO excuse for not having folding jacks on the trailers!!!! These trailers are too heavy for one person to handle the weight. If someone gets hurt, because y'all were trying to save a dime, it's your responsibility.GEORGE M.
El cliente no dejó un comentario.Sean S.
El cliente no dejó un comentario.MATTHEW K.
The staff was super friendly and courteous and we got in and out really fast. They made sure we knew everything about the truck before we left the parking lotSANDRA B.
El cliente no dejó un comentario.James P.
El cliente no dejó un comentario.Bill M.
El cliente no dejó un comentario.Teia W.
Very friendly fast and enjoyable customer service! I would definitely recommendTARA A.
The staff was very friendly and helpful.BRANDON M.
More directional signage to front door and key boxes. When standing on lot and it's full of trucks, hard to tell which direction to go to office! Other than that, amazing!! Also even though I did contactless checkin, staff still made sure I was all set both going and returningâ€¦..Well done!Tristan J.
Cant really say there was anything to improve on - my experience was great and the staff was super friendly and very thorough from start to finish.MICHAEL J.
Excellent service with a smile, even in the pouring rain helping us disconnect a trailer!Terry K.
They weren't in store during their business hours.MICHAEL L.
Went above & beyond what was expected. I've rented from several uhaul stores throughout the U.S. and this was by far the best ever. Would highly recommend.DENISE W.
El cliente no dejó un comentario.Jessica M.
The people we're so friendly and the truck was so clean. Great place to rent a uhaul they made the process go smoothly with a smile.Allyson R.
That was the best uhaul place I ever visited. The staff was amazingAARON B.
On line reservations should confirm that location is scheduled to be open on date scheduled for return. The site was closed but owner happened to be on site and was very nice and took care of accepting for turn in.Fred L.
Office was closed when we dropped truck off. There was ample and easy parking and received an email confirming drop off first thing the next morning.Leslie H.
El cliente no dejó un comentario.Nathan L.
El cliente no dejó un comentario.Sabrina O.
They answered every question I had and offered very helpful suggestions. They really helped my out of state move to go much smoother than I anticipated. Thanks so much!DIANA L.
Tonya is very pleasant and accommodating.NANETTE S.
Customer service was awesome! Would definitely recommend to friends and family.John L.
El cliente no dejó un comentario.Thomas S.
Very nice customer service, I found a problem one one van, was swapped to another, no problem.BRIAN G.
El cliente no dejó un comentario.Tyra R.
El cliente no dejó un comentario.CHARLES A.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.KYLE T.
El cliente no dejó un comentario.BRANDON H.
El cliente no dejó un comentario.KYLE B.
El cliente no dejó un comentario.NOLAND M.
Tonya was incredible to work with. 100/10 highly recommend.JONATHAN G.
El cliente no dejó un comentario.ELAINE C.
In my opinion,nothing! Tonya was absolutely perfect in all that her function entailed!!!LARRY S.
Great! Keep up the good workDoug D.
Gran servicio y rapidezCarlos R.
Dropped off the truck a day early but the store was closed. Put key in drop box and locked up truck.Tammy F.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.RICHARDSON G.
El cliente no dejó un comentario.JAMES G.
El cliente no dejó un comentario.BENJAMIN J.
Very professional, courteous, and knowledgeable.CHARLES A.
El cliente no dejó un comentario.JORDAN P.
This location is a bit out of my way in terms of paying for extra hauling mileage. But it is worth the customer service!LINDSAY J.
Staff was very helpfulKimberly H.
It is indeed a family operation. Everyone was really pleasant and very friendly. Very patient with my friend who was going to be pulling the utility trailer we rented. His nerves were a little shaky about the hook up connection. They settled him down and showed that everything was very secure and safe. Was a success move.Randall W.
El cliente no dejó un comentario.MARGARET F.
None, great people to work with.JAMES D.
El cliente no dejó un comentario.Richard K.
El cliente no dejó un comentario.RAYMOND P.
Had problems with the website. After checking in, it continued to ask me to check in. I checked in 3 times. The first reservation didn't reserve at all for the uhaul labor help.Kathy S.
El cliente no dejó un comentario.THOMAS W.
El cliente no dejó un comentario.Heather E.
El cliente no dejó un comentario.Arthur M.
El cliente no dejó un comentario.Shirley W.
This is an awesome location! Second time in a year I've worked with them. Easy, so kind and accommodating!CHRISTINA C.
El cliente no dejó un comentario.GLEN D.
El cliente no dejó un comentario.WILLIAM H.
El cliente no dejó un comentario.NORRIS W.
El cliente no dejó un comentario.HERBERT B.
El cliente no dejó un comentario.MALIK S.
Always very friendlyJUSTIN S.
El cliente no dejó un comentario.Michael E.
El cliente no dejó un comentario.Israel S.
Tonya was a pleasure to work with, she was personable and kind. She made shire the trick was in good condition and informed on the mechanics of the truck; which was very helpful because I've never driven a truck of that size (26'). I really appreciated her knowledge and her time!TRACI P.
Not enough room for number of inbound vehicles coming in.IAN G.
El cliente no dejó un comentario.SHELBY S.
El cliente no dejó un comentario.robert W.
There was a shortage in the area of appliance dollies. Glaser made every effort to get one but couldn't. UHaul should make sure all equipment advertised is available.Walter H.
Tonya was great ! Location was great !WILLIAM S.
El cliente no dejó un comentario.Michael B.
Tonya was extremely communicative and friendly! She was responsive and thorough. She made sure that we were safe and ready to go. I highly recommend.JACOB S.