Comentarios del cliente para Glacier West Boat RV and Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Glacier West Boat RV and Self Storage

Grado total:

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Jennifer C. en

Grado:

Very friendly management. Knew his stuff... I would have rented the wrong truck had he not asked the right questions. Thank you.

Karen A. en

Grado:

El cliente no dejó un comentario.

Scott J. en

Grado:

El cliente no dejó un comentario.

Kevin J. en

Grado:

El cliente no dejó un comentario.

Russell B. en

Grado:

Perfect

Pavel R. en

Grado:

El cliente no dejó un comentario.

Carolyn M. en

Grado:

El cliente no dejó un comentario.

Lisa E. en

Grado:

I would prefer to have an after-hours/night drop option. Everything else was fine, clean and well maintained.

Gary G. en

Grado:

Nothing, keep doing what you are doing. Providing excellent customer service and products.

Heidi I. en

Grado:

El cliente no dejó un comentario.

ROGER M. en

Grado:

Equipment was broken and did find out until I tried to use it and business place closed Could not use it at all Told desk clerk and showed why it didn’t work

Carson H. en

Grado:

El cliente no dejó un comentario.

Cleo B. en

Grado:

When a client requests a truck, let them know this vehicle is no longer available, instead of a van, not an honest business practice!

Billy P. en

Grado:

El cliente no dejó un comentario.

Scott J. en

Grado:

El cliente no dejó un comentario.

Lynne R. en

Grado:

I initially returned a uhato this location and they made that process hassle totally free. When I recently rented a truck from this location to move my belongings out of storage, they were having issues with your computer system and had to do the application manually. This was not their fault and they were gracious and apologetic to their customers. My overall experience with this uhaul location was very professional and the customer service was excellent.

Madelin M. en

Grado:

El cliente no dejó un comentario.

Russell A. en

Grado:

Navigation apps take you to a street behind QFC, stay on 172nd and see the office beside the strip mall beside QFC. Only slight issue, they were amazing! Called me and sent confirmation texts and then called on day to remind about the navigation issue. Highly recommend this location.

Kenneth A. en

Grado:

The trailer door lock mechanism was rusty and hard to operate. The wheel lug nuts were also very rusty . This causes concern when pulling a trailer across several Staes. Everything worked well and there were no issues. I didn't appreciate the picture being taken of my DL. With all of the ID theft , its not a good policy.

Devin M. en

Grado:

Nothing! This location has been the best experience!!!! A+

Hazel H. en

Grado:

El cliente no dejó un comentario.

Kathleen M. en

Grado:

El cliente no dejó un comentario.

merced D. en

Grado:

El cliente no dejó un comentario.

Melvin T. en

Grado:

I had to go to three different locations to find a trailer. No one would give me directions to the final location. When I asked, they hung up the phone. I was told to go to the one by McDonald's and there is not a UHaul by McDonald's. It took me over 90 minutes to find the location that had the trailer.

Yuria H. en

Grado:

El cliente no dejó un comentario.

Harley C. en

Grado:

El cliente no dejó un comentario.

Galan M. en

Grado:

El cliente no dejó un comentario.

Donna O. en

Grado:

El cliente no dejó un comentario.

Lynne R. en

Grado:

This is a very nice facility. The agent got a hand truck as well as a furniture dolly. They offered coffee and fresh donuts and were very friendly and helpful.

Dustin A. en

Grado:

El cliente no dejó un comentario.

James Y. en

Grado:

U-haul representatives helped locate a rental that would work for my unplanned situation. Without a reservation on a Saturday morning, they came thru! Within 15 miles away from my original location, it worked! Just wanted to say thank you for the great customer service that was displayed on 07/27/2019. From Snohomish, to Arlington Washington, it’s been a long time since I experienced costumer service at that high level.

DILLON D. en

Grado:

When I picked up the trailer, it had low tread. The guy at the desk recommended that I call roadside assistance to change them. Good thing because both of them were low. Nothing bad on the U-Haul rep, because tires wear down and he made a good call.

Michael E. en

Grado:

I can think of nothing to improve the service.

Dennis V. en

Grado:

El cliente no dejó un comentario.

byron R. en

Grado:

El cliente no dejó un comentario.

Stephen P. en

Grado:

El cliente no dejó un comentario.

Gary M. en

Grado:

Well, where do I begin. I had planned on picking the truck up at this location and then on the day to get it, the location had been changed. It wasn't until later that I noted that I had gotten an email notification on the "new" pickup location. This site was going to add 10 miles or so just to pick it up. Then it would put me in heavy rush-hour traffic to get there and back to the site that I had to get to so I could load the truck. I should have gotten a phone call..! Just to assume that I even had a chance to check emails is wrong. I had to call and complain in order to get a truck that was closer to my loading site.

Brian B. en

Grado:

Thank you

CATHY B. en

Grado:

The phone people need to be a little more knowledgeable, the people at glacier self storage are so awsome

Jana R. en

Grado:

The truck was ready and the person was able to explain the information we needed regarding loading our car on the trailer and how he had prepared the truck for the trip.

Gary F. en

Grado:

Zach was wonderful, highly recommended. He helped us get a part we needed for our truck lights to work so we could tow the trailer. Zach went so far as to install it for us. Saved us so much time and money, Thank you Zach, we recommend you to all our friends and family!

Brandon G. en

Grado:

I had no interaction at this location. The trailer was dropped off after hours.

Ann M. en

Grado:

El cliente no dejó un comentario.

nick B. en

Grado:

Great help awesome worker!

Danny J. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

Should have reviewed gas status together and actually looked at the gauge and agreed on the level of gas in the truck. M B

joseph D. en

Grado:

Excellent customer service. Zac was very friendly and helpful. It was very kind that he searched for another trailer in the area.

Terry G. en

Grado:

Believe his name is Jasper but he has helped me there before and he is very polite, professional and knows his stuff, will be back because the customer service he supplies that location

Thomas G. en

Grado:

Customer service was great. He hooked up the trailer and tested the lights. Upon returning he also unhooked the trailer and returned it to its location in their facility. Very quick and easy !

James C. en

Grado:

El cliente no dejó un comentario.

Bud P. en

Grado:

El cliente no dejó un comentario.

Joseph C. en

Grado:

I was extremely happy with my Uhaul experience.

James S. en

Grado:

El cliente no dejó un comentario.

Sheila F. en

Grado:

Ensure the size truck reserved is the size truck available.

jonathan S. en

Grado:

Not much to improve.. The guy there was really great, and went out of his way to be helpful.