Customer Reviews for Gils Auto Sales
(U-Haul Neighborhood Dealer)

36 reviews

2109 W English Rd   High Point, NC 27262

(336) 802-1834

Location Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(336) 802-1834

2109 W English Rd
High Point, NC 27262

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5:30 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The trailer rented at the N Main St location, at the last min the pickup location changed due to they said it had a flat tire. The other location I picked up the trailer said it was common for the NM Street location to send them customer that requested a one way trip. This caused me addition time and miles. Look at your records and see if they have a 6X12 closed trailer going in for maintenance of tire repair.

BILLY G. 
Rating:
3.0

Didn't have all the required equipment, was late to checking us in, and didn't inform us of the charge for not putting the blankets away.

MIA H. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

HAROLD F. 
Rating:
3.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Customer did not leave a comment.

JAYLA C. 
Rating:
2.0

The location needs better signage for Uhaul. We saw the uhaul trailer before we saw any signage. The location could use new paving. It was very rough! Also, for some reason the attendant said he would still have to take all my information so the online check-in wasn't valid. This is probably a (IT) tech issue. Otherwise the attendant was Very friendly and helpful. Great service 😊 Highly recommend for service!

BRENDA S. 
Rating:
1.0

This location was definitely in one of the most dangerous areas I have ever been in. Filthy. There was no where to park the truck. I had to leave it in a place that made the most practical sense. Because the small area of the lot that was outlined for U-Haul, was being taken up by three trucks. Poorly parked.

Erin H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Claudia V. 
Rating:
5.0

Customer did not leave a comment.

Susan M. 
Rating:
5.0

Customer did not leave a comment.

Jinni S. 
Rating:
5.0

When I dropped the truck off at this location, the individual was super nice and professional. Really liked this location.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

Katrina M. 
Rating:
4.0

Customer did not leave a comment.

Yvonne G. 
Rating:
5.0

Customer did not leave a comment.

Ismail Z. 
Rating:
5.0

Customer did not leave a comment.

GreenHill C. 
Rating:
3.0

Dropped off after hours.

Roger L. 
Rating:
5.0

Very good service

Richard S. 
Rating:
5.0

Customer did not leave a comment.

arlisa R. 
Rating:
1.0

The place look like a junk yard.

Augustine M. 
Rating:
5.0

Customer did not leave a comment.

Manuel G. 
Rating:
5.0

Customer did not leave a comment.

MOHAMMED H. 
Rating:
2.0

Difficult to drop off the parking lot was full of cars for sale we did not speak with anyone it was after hours.

michael S. 
Rating:
4.0

Customer did not leave a comment.

Robert B. 
Rating:
2.0

Customer did not leave a comment.

Gray L. 
Rating:
4.0

Customer did not leave a comment.

Richard L. 
Rating:
3.0

This owner wasn't even notified that I was coming to pick up a truck. Because of I haul my moving day started 2 1/2 hours late, I had people waiting at my moving residence for 3 hours. I think you owe me for this whole inconvenience. I won't ever use I haul again !

james L. 
Rating:
3.0

What I didn't like is they did not explain the 24 hour online key code I was suppose to pick truck up at 5 and waited 45 minutes because no one was there and if I knew about online key code I could've been gone please let your customer know

Serina M. 
Rating:
3.0

I had trouble with getting into the self register drop off- good thing there happens to be an employee available to help- very frustrating

Melodye R. 
Rating:
3.0

Customer did not leave a comment.

KELLY K. 
Rating:
1.0

I fully expect a refund. This was the worst uhaul experience of my life. IF I didn't desperately need a truck I wouldn't have taken it. The truck was filthy, we found out the brake lights didn't work and the truck felt like it was going to fall apart while driving.

Austin P. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
3.0

I rented truck, dolly and furniture pads. Truck was ready. Although nothing else inside. Fortunately he had dolly but no furniture pad. It took him 30-45 minutes to figure out. Than I have to go to different U-Haul place to pick furniture pads. What's the point of opting for mobile pick up. Save time was whole idea but wasted more time. Unsatisfied!!!

Nirav P. 
Rating:
3.0

Owner was pleasant, helpful, and made dealing with a trailer a good, easy experience for me. Lke

Dianna E. 
Rating:
2.0

When I picked up the truck I got an email that my drop off location had been "changed" from what I originally registered on your website. I called the original drop off site and was told I could return the truck there. Upon arriving at the North Main Street location in High Point, NC (my original drop off) I was then told I could not drop the truck off there. Once again, when I gave you over a week's notice on this reservation you should have plenty of time to make arrangements to honor what was reserved via your website. Making last minute changes your customer's arrangements is NOT GOOD BUSINESS practices. I will have second thoughts about renting from you in the future... and I have several future moves I'll be making.

Ken G. 
No reviews have been submitted for this location.

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