Customer Reviews for Gidieons Go & Tow LLC
(U-Haul Neighborhood Dealer)

23 reviews

60 Plum Tree Ln   Yemassee, SC 29945

(843) 589-9148

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(843) 589-9148

60 Plum Tree Ln
Yemassee, SC 29945

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

They were not there at pick up time. Had to track them down and an employee, unaware of my needs/appointment called the manager/owner that was not on site. Vehicle gas was near empty and I bearly got to gas station to fill up from their remote location. Otherwise the vehicle was good

Jonathan Barcelo 
Rating:
5.0

Customer did not leave a comment.

Sabrina Searles 
Rating:
4.0

there is no gas station near by, we had to drive back down I-95 to the next exit and get gas and then drive back up to the truck drop off, would have saved alot of time if I had known there was no gas nearby , that it's out in the countryside. So gas up ahead of time

Jan Horan 
Rating:
5.0

Customer did not leave a comment.

TALEAYA BOWEN 
Rating:
5.0

Customer did not leave a comment.

Rick Wood 
Rating:
5.0

Customer did not leave a comment.

joseph williams 
Rating:
5.0

Customer did not leave a comment.

JANET SWINTON 
Rating:
1.0

Someone stole it

cody lilley 
Rating:
4.0

Customer did not leave a comment.

Teresa Stevens 
Rating:
5.0

Customer did not leave a comment.

BHARATKUMAR PATEL 
Rating:
5.0

Customer did not leave a comment.

John Pendergast 
Rating:
4.0

Customer did not leave a comment.

Yvette Smith 
Rating:
3.0

Ordered in bluffton had to drive 55 miles to pickup truck

David Isaacs 
Rating:
5.0

Customer did not leave a comment.

Willam Saunders 
Rating:
5.0

great

LEE BAUGHMAN 
Rating:
5.0

The owner is a terrific resource VERY helpful

Debbie Love 
Rating:
5.0

This drop off location was very helpful and courteous. It was a relief since again my logistics where changed. I was scheduled to drop off in Bluffton, SC - I called to confirm and was told that the location was not taking drop-offs. I did not receive any notice from U-Haul that my location was changing. Again horrible logistics from U-Haul.

Peter Edwards 
Rating:
1.0

No one was at the service location to help us pick up the auto transport trailer we'd reserved. My husband called the owner who indicated he was not available onsite, but that we could load up the trailer by ourselves, and he would have his wife deliver paperwork for us to sign. We dug through the sandy lot infested with fire ants. The first two trailers had disabled trailer hitches. So while batting away fire ants, we loaded the third trailer which seemed to work. As we were departing, we stopped again to see if we could sign paperwork. A woman with four small children walked from one building to another where multiple tow trucks were parked. Again, no one came to provide assistance. We called the owner again, who said, I have your credit card on file from your reservation. Do the paperwork when you return the auto transport. We drove off, planning to do just that. The next morning, we received an email indicating our order had been cancelled, citing we hadn't picked up the auto-transport. (Kind of wrong, since we already had a disabled car loaded on top.) The owner called us to clarify, then set up another reservation without our signature, but tacked on an additional $25.00. The owner also set a return location that was 20 miles out of our way in a highly trafficked part of Charleston. We called U-Haul customer service, explained the situation and that we would return the transport to our original location. That's when we learned that customers are not allowed to pick up their own auto transports without a U-Haul representative onsite providing assistance. The rep indicated she would send a ticket to the regional manager for possible retraining and also issue a refund for the excessive $25.00. Five days later, we haven't heard a peep from the regional manager, nor have we received a refund. I strongly encourage anyone to stay far away from this very poorly managed location.

Christopher Hartley 
Rating:
5.0

Our tow vehicle had a breakdown on a major highway. Jamie from Gideons Go and Tow came immediately and stored our U Haul trailer securely until we could retrieve it. Courteous, professional service in a crisis. Also noteworthy was Matthew of the U Haul Emergency Roadside Assistance. He stayed connected with us by phone until we were safe and it was remarkable service.

James Newell 
Rating:
5.0

Customer did not leave a comment.

Bertha Fields 
Rating:
5.0

Our first drop off site was out of business but we called Uhaul and they were very helpful in finding an alternate drop off. Very nice guy who has just completed turning a lawn mower shed into his office. Cute little place and super nice guy.

JENNIFER BANNER 
Rating:
1.0

I got charged an extra $431 after two weeks of being moved in.

RYAN DOCTOR 
Rating:
5.0

Customer did not leave a comment.

Donna Price 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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