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Louvenia B
Customer Reviews for Gibe Electronics LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good
Tadele UThat the lock boxes are on the other side of the building from the trucks was horribly inconvenient- especially since it’s a strip mall, so it was really a pain. They also didn’t provide the requested equipment (dolly and pads).
Michelle SThe gentleman was very helpful and knowledgeable.
lori dLock Box to retrieve key from online checkout wasn’t working properly? Manager was very rude on the phone, while I was explaining the problem with the Lockbox. Truck gas gauge was on empty, and no Appliance Dolly in truck, which I had requested. Their was no lighting in back of building were Lock Box & Key drop off was located, pitch black and very dangerous! I’ll never ever use that location again 😩
DANIEL SHorrible service , over charged me, the truck was raggedy. Needs brakes
Antonette HThey gave me the wrong keys and a truck of different dimensions than what I needed and had reserved.
Jefersson VTruck cab smelled like marijuana and truck was left to me with gas light on.
Howard CHave equipment available am ready for rent. Open on time. Professionalism is key.
Dajon SDestination location is just a building/business that has partnered with Uhaul. The value is the location convenience.
Jeff BNot well marked where it can be seen from the road
thomas fI rented a small UHaul truck for $19.95, spent 4 hrs Used 18 miles and filled up the gas. Your representative charged me _58.00+ instead of $31.00. please I need the balance back to my account by tomorrow. I did not request for any insurance!!!. Too odd!!!
FLORENCE AThe front of the truck was clean and well maintained but there was junk in the back that had to be removed to make room for my things. I know when I dropped my truck off it made me take pics of the inside of the back so I’m unsure how anyone left things
Marchay SMan was rude when trying to find location. Customer service kept calling saying I missed my pick up and didn’t have a uhUal
Stephanie F