Customer Reviews for Gianelli's New & Used Appliances
(U-Haul Neighborhood Dealer)

48 reviews

10855 Folsom Bl   Rancho Cordova, CA 95670

(916) 273-4518

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(916) 273-4518

10855 Folsom Bl
Rancho Cordova, CA 95670

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JOCELYN KALAW 
Rating:
3.0

Customer did not leave a comment.

Cherie Mclennand 
Rating:
3.0

Customer did not leave a comment.

MohammadJan Ofuq 
Rating:
2.0

The 3 ladies that worked there were great but they couldn't find they keys at first, almost making us late for an appointment. Definitely seemed disorganized but I do appreciate the ladies I worked with.

Pascale Thorne 
Rating:
5.0

She was very friendly and considerate!

Keshav Mishra 
Rating:
5.0

The lady that helped us was awesome and very helpful!

Suzie MacKenzie 
Rating:
5.0

Customer did not leave a comment.

Yosief Gebai 
Rating:
5.0

Customer did not leave a comment.

Tobi Sund 
Rating:
1.0

No uhaul signage. Very confusing. Give the small local shop more than your crappy phone app. All the people were very helpful but the uhaul process is fucked up

Tim Mcsorley 
Rating:
5.0

Customer did not leave a comment.

Tara Arciga 
Rating:
5.0

Convenient location. Truck in a great shape. Clean. Will pick it up here again.

Konstantin Lytchenko 
Rating:
5.0

The two ladies working inside were extremely helpful and nice. The van slightly smelled like cigarettes but other than that everything was great

Alison Clevenger 
Rating:
5.0

Great service!

traci brooks 
Rating:
5.0

Customer did not leave a comment.

RUSSELL WETZEL 
Rating:
4.0

Mobile return and your website need improvement

Samuel Hickman 
Rating:
4.0

The counter person was very helpful and very cooperative.

Kevin Nazaryan 
Rating:
5.0

Very friendly and helpful

tom clarke 
Rating:
1.0

This location was extremely hard to find because the address on file is not the same address listed on their door. I drove around several times and even had to go into Harbor Freight to ask. I finally found a small unidentified door that had the address to the left if the store and eventually found the uhaul lock box that was not even near the door, it was on a fence in between the two buildings

Stacy Munroe 
Rating:
5.0

They do NOT do after-hours (mobile?) pick-up so it was a VERY frustrating experience because I signed up to pickup the truck after hours and couldn't do it. (It wasn't their fault, the UHaul website made it look like that was a viable option.) Tried to call UHaul but after waiting on hold for a long time my ride had to go so that didn't work out. UHaul called me the next morning and scheduled for a different location saying that the original truck I had reserved was no longer available. But, how could that be? No one could have rented it since the location was closed all night and it wasn't 9am (their opening time) yet. VERY FRUSTRATING experience with UHaul.

Bruce Earls 
Rating:
5.0

Everything was very good and drop off was convenient and easy to get too: walked in was taken good care of emailed receipt and all in 5 mins.

Jacqueline Holden 
Rating:
5.0

Nothing to improve. Personnel were very welcoming and extremely helpful.

ERIC HARRIS 
Rating:
4.0

Need to reevaluate how drop off locations are chosen with relation to customer convenience. My actual drop off location was 32 miles away.

ANTHONY HARRIS 
Rating:
4.0

Everything went well

JEFFREY FLEMING 
Rating:
1.0

They were super weird. Took pics of my ID on personal phone and said it was protocol.

Christina Theoret 
Rating:
3.0

there was no where to drop off the key, so my wife will have to go in tomorrow to drop it off.

Larry Tringali 
Rating:
5.0

Customer did not leave a comment.

maria r diaz fairall 
Rating:
5.0

Nothing !

CHANTAL BAUTISTASANTAMARIA 
Rating:
3.0

Easy to find and she was super helpful.

Corey Nelson 
Rating:
5.0

The manager was very professional and patient with understanding! Great personal service I highly recommend! Thank you much!

veronica pearson 
Rating:
5.0

She was very helpful and up neat provided a lot of information

Christina Mcglothin 
Rating:
4.0

Uhaul I think over priced us. This was an in town move. Also I would have liked to have kept it longer but I was told it would cost double the amount. It’s nice to have a company work with your needs and not drain your account but understand what the need is and try to be of help...

Joshua Sciarrino 
Rating:
4.0

Customer did not leave a comment.

BRENDA HALL 
Rating:
5.0

Great place to rent a moving truck. Location was convenient, staff was helpful and supportive.

Steven DeFant 
Rating:
4.0

Customer did not leave a comment.

Cynthia Wells 
Rating:
5.0

Friendly, courteous and professional.

Christy Mccarter 
Rating:
4.0

Customer did not leave a comment.

Sally Abarr 
Rating:
1.0

The windshield wipers didn’t work or the windshield fluid..

CHRISTINA PEREZ GONZALEZ 
Rating:
5.0

The staff are extremely friendly and helpful. Made the whole process go very smoothly.

Katie Gwin 
Rating:
3.0

Customer did not leave a comment.

Jaclyn Harris 
Rating:
5.0

Service was excellent, truck was clean and i will Definitely tecommend this location to others

martha fuentes 
Rating:
4.0

Customer did not leave a comment.

Vicki Baasch 
Rating:
5.0

Listen to what your customers are saying , and don’t try to scam us or screw us over .

Johnpaul Aguilera 
Rating:
4.0

Customer did not leave a comment.

Alexander Friedrich 
Rating:
5.0

Customer did not leave a comment.

Maria Godinez 
Rating:
3.0

The truck was a death trap!!!! Filthy but not the pick persons or place fault. I was told I wasn’t being charged but I was.

Julia Bergue 
Rating:
5.0

Customer did not leave a comment.

Mary Vega 
Rating:
5.0

Customer service was excellent, I will recommend friends of family

NESTOR URBINO 
Rating:
3.0

Someone cut the gas line so when I went to refuel, the fuel went straight on to the ground so it wasn't the fault of the location - the lady that helped me, named Gloria, was great. She had no way of knowing the line was cut. Neither did I until I tried to refuel. It's the fault of the people that cut the line to siphon gas.

Michael Bethany 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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