Customer Reviews for Get Storage
(Distribuidor de U-Haul del vecindario)

302 comentarios

28 Herrold Ave   Athens, OH 45701

(740) 249-1343

Horarios de la ubicación

  • Lunes y martes:
    9 a. m. - 12:30 p. m. / 1:30 p. m. - 4 p. m.
  • Miércoles:
    9 a. m. - 12  p. m.
  • Jueves y viernes:
    9 a. m. - 12:30 p. m. / 1:30 p. m. - 4 p. m.
  • Sábado:
    9 a. m. - 12  p. m.
  • Domingo:
    Cerrado
Horario especial
  • 7/4/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(740) 249-1343

28 Herrold Ave
Athens, OH 45701

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes y martes:
    9 a. m. - 12:30 p. m. / 1:30 p. m. - 4 p. m.
  • Miércoles:
    9 a. m. - 12  p. m.
  • Jueves y viernes:
    9 a. m. - 12:30 p. m. / 1:30 p. m. - 4 p. m.
  • Sábado:
    9 a. m. - 12  p. m.
  • Domingo:
    Cerrado
Horario especial
  • 7/4/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Ken D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sarah D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jerry M. 
Clasificación:
5.0

Excellent customer service. No complaints at all.

Amanda W. 
Clasificación:
3.0

Original reservation did not have a truck for me..was able to locate one with no help from uhaul and also cost more due to extra miles. Uhaul then tried to charge me for 2 days when I had the truck less than 12 hours. Have used uhaul many times and this company has definitely went downhill.

CareyBruce B. 
Clasificación:
5.0

Everything went smooth . Love the drama free experience!!

james G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JON O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ron L. 
Clasificación:
5.0

The husband and wife staff were very nice and helpful. They made the checkin and pick up so easy!

Audie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ted R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank M. 
Clasificación:
5.0

But, it was such a stressful experience. No where did it say that if I arrived more than a half hour late That my reservation will be canceled, and it didn't give me that error message, I thought I was doing something wrong and kept trying over and over again. Not until the owner showed up and reset it was I able to get the truck, I wasted a good 45 mins of my move time and rental to pick up. Then when I tried to drop it off it would not save my photo and wouldn't let me continue, I wasted another half hour or so until I had my son try his phone and we were able to check out, so much time and frustration was wasted on this. Both times I tried to call U-Haul and was on hold for 25 minutes or more. Very poor online service!!!!

krista E. 
Clasificación:
5.0

Online reservation experience. When booking the site was crashing and when I tried to return it was as well.

Stacy L. 
Clasificación:
5.0

Staff at the office are great, super friendly and helpful!

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff F. 
Clasificación:
5.0

Overall one of the best Uhaul experiences. I typically rent twice a year to move my sons who are in college. The truck was in tiptop shape. I also like the back up mirror-super nice addition. However, the lady in the office was condescending and not very friendly.

Shana B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan A. 
Clasificación:
3.0

There was nothing wrong with the location, but we continue to find the online/mobile check in and check out process very user UNfriendly. We were told our key we be in box 6, there was no box 6. We called and spoke to Heather she was very helpful. Turns out the lock was on the truck and the key was inside. How I. The world would we ever have figured that out?! Then the dash had an droid message that the tire needed air and we couldn't clear that message so we could read the odometer. Had to call and speak to Heather again. Then we returned the vehicle, the mobile app couldn't find my registration. We had to call AGAIN! It's just always a cumbersome, frustrating process for us. With it being a heavy rental day for this location, it would have been nice to have the office open and had a staff member there to field these questions/problems we had.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Justine F. 
Clasificación:
4.0

Tire pressure on the trailer tires was low, and on one it was dangerously so. If I hadn't checked before loading and traveling a blowout would have happened.

Jeffrey C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lawrence W. 
Clasificación:
4.0

Better hours and having a phone number to call on the door when no one is in the shop.

Ethan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald O. 
Clasificación:
5.0

Very efficient and quick! Will definitely rent from them again next time.

Justin E. 
Clasificación:
3.0

The Athens location is hard to find. The the road is gravel. The facilities are organized and clean.

Stephen B. 
Clasificación:
5.0

Staff were very friendly, whole process very streamlined, very smooth!

Amy M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrea F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sophia A. 
Clasificación:
5.0

Everything was great. Friendly and helpful

Brian R. 
Clasificación:
5.0

Very fast rental process, easy return. Personal amable

Jesse S. 
Clasificación:
5.0

Very nice and professional. We will use this location for any future rentals.

Lee H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grant P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jan E. 
Clasificación:
5.0

Perfect!

Brian S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph C. 
Clasificación:
5.0

Very friendly and accommodating.

John S. 
Clasificación:
3.0

the lock on the key box got kind of stuck at first so that was concerning but overall fine

KERI J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce L. 
Clasificación:
5.0

The rep I spoke to on the pone about my dropoff time was very nice and friendly and knowledgeable.

Yvonne D. 
Clasificación:
3.0

This location is hard to see and hard to get to. it has a gravel road down a hill, which is tricky in melting snow.

Margaret W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John T. 
Clasificación:
5.0

Thank you for another great rental experience.

Debbie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL A. 
Clasificación:
5.0

Install cruise control

Michael B. 
Clasificación:
4.0

El cliente no dejó un comentario.

QUINTON W. 
Clasificación:
5.0

Pickup was super easy & the rep was very informative. Much appreciated!!

CHELSEA ELIZABET K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Armen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Armen H. 
Clasificación:
5.0

I HATE your online checkin checkout. I am happy with the Athens locations, but when they choose not to be in the office, it is impossible for me to use the mobile checkin. I am a tech-savvy person, but the mobile check-in is glitchy, relies on complicated location settings and generally wastes my time. Calling Uhaul for help results inhold times of 45 minutes to HOURS. I will NEVER use UHaul unless I'm sure I can check in and out with an actual person.

Amanda W. 
Clasificación:
3.0

Blew a tire out on UHaul trailer during trip causing us to loose approximately 2.5 hours of rental time as we waited on repairs.

Connie M. 
Clasificación:
5.0

Get Storage handed my trailer issue well. ¡Gracias!

Debbie S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gregory P. 
Clasificación:
5.0

I loved the online pick up. It was very easy and fast. Unit was in great condition. Gracias.

Robin W. 
Clasificación:
4.0

There are so many UHaul locations that I do not understand why dropping off could not be at one closer to our location but otherwise everything was great

DANNY G. 
Clasificación:
2.0

El cliente no dejó un comentario.

Courtney K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tjaart W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eva B. 
Clasificación:
3.0

sort of out of the way. But people were friendly, truck was ready to go.

Gregory I. 
Clasificación:
5.0

N/C

CHRISTINA D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jintak H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara N. 
Clasificación:
5.0

The gas tank was not full and, not being familiar with the truck's gas gauge, I wasn't able to really determine this for sure until after I had fill it up to full myself before returning it.

Richard D. 
Clasificación:
5.0

Excellent service. Very friendly and helpful.

Wendy M. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy B. 
Clasificación:
3.0

The location didn't prepare my equipment and it took me 1 hour to reach out the support through the phone

Anastasiia K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK M. 
Clasificación:
5.0

The service was excellent because the representative stayed 20 minutes past closing time in order to give me time to find the well-hidden location. Even Google Maps could not direct me. The second time I called, the rep told me that the rental shop was located behind Larry's Dawg House--it would've been better if she had told me that the first time. The street it is located on is a little known street. As to the condition of the vehicle, it had a bad shimmy when the truck reached speeds of 60-70 mph, especially when the bed was empty. It also had damage on the driver's side, which was not disclosed before I rented the vehicle. Fortunately, I had taken a picture and thus had proof that I had not caused the damage. The cab was nice and clean, though.

Leah D. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARRIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ahmed H. 
Clasificación:
5.0

The person at GET Storage was very helpful. Drop off only took a few minutes. I highly recommend!

Anthony D. 
Clasificación:
2.0

why would the location close at 12:00 on a Saturday? We could not get there by 12:00. had to change to a mobile check in . trying to drive and be on the phone w/ uhaul for 45 minutes was not easy. then trying to return vehicle while office was closed . several phone calls with extremely long hold times. It was a pain.

Sharon D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rachel M. 
Clasificación:
5.0

Staff was very friendly.

ANGELO T. 
Clasificación:
5.0

Very polite

ROGER M. 
Clasificación:
5.0

I had a great experience at this dealership. I would definitely rent here again if needed. I see nothing that needs to be improved upon. Owner was very friendly and helpful.

julia H. 
Clasificación:
3.0

The drop off location no one was there, just had to do online return which wasn't that big of deal.

Scott M. 
Clasificación:
5.0

Owner provided very good customer service

DONALD L. 
Clasificación:
5.0

Quickly checked in and helped to get on the road.

Debbie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven V. 
Clasificación:
3.0

Service very friendly

CHARLOTTE P. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

Great service.

Nico R. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba