Comentarios de los clientes para Geralds Auto Service

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Geralds Auto Service

Clasificación general:

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Theodore W.
Clasificación:

People were very accommodating. The physical location is very crowded. Right on busy intersection with limited access and parking. Gas station building with auto repair at same location. Trailers parked a block east on a different property. So my "average" rating has to do with the physical location/setting. The people were helpful and making the best of a crowded layout.

Max O.
Clasificación:

El cliente no dejó un comentario.

Lynn C.
Clasificación:

El cliente no dejó un comentario.

Eddie C.
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El cliente no dejó un comentario.

PATRICK L.
Clasificación:

El cliente no dejó un comentario.

Ruben R.
Clasificación:

El cliente no dejó un comentario.

James W.
Clasificación:

The people here are nice and professional

Jessica S.
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equipment was readily available and pick was easy, but the staff is not very personable! very grumpy!

Wylie R.
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El cliente no dejó un comentario.

Susan G.
Clasificación:

El cliente no dejó un comentario.

Nancy G.
Clasificación:

El cliente no dejó un comentario.

Brian M.
Clasificación:

Nada

Laurence P.
Clasificación:

Easy peasey.

THEODORE A.
Clasificación:

Easy process all the way around. Great service and great customer service. Good prices and terms etc.

Jack V.
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El cliente no dejó un comentario.

Stelios K.
Clasificación:

El cliente no dejó un comentario.

carlos S.
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El cliente no dejó un comentario.

George P.
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El cliente no dejó un comentario.

toby H.
Clasificación:

El cliente no dejó un comentario.

Sean C.
Clasificación:

Awesome place Sean Cameron Saving Grace Home Inspection and Moving 941 284 0426

Shari S.
Clasificación:

The McNitts are my favorite TruckRental Service. I have used them for probably 25 years. Always have the vehicle I need.

ERNEST G.
Clasificación:

Check in was very efficient.

LAURA A.
Clasificación:

El cliente no dejó un comentario.

JOHN C.
Clasificación:

This facility was very convenient for a local move. The process of picking up the truck was easy. The after-hours return was more complex than it needed to be. The online return didn't work, so I had to download the UHaul app. This was just time-consuming. Still, the truck worked well, the facility was in a convenient location, and on the whole everything worked fine.

Norma M.
Clasificación:

Customer service was terrible, the individual at the front seem to be in a bad mood and was quite rude. On top of that the pick up smelled horribly and was filthy. Towards the end I saw a small roach coming underneath the steering wheel by the gas and brake pedals. Terrible experience!!

Teresa N.
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El cliente no dejó un comentario.

Ronald R.
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El cliente no dejó un comentario.

David R.
Clasificación:

No issues.

Dunja D.
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El cliente no dejó un comentario.

Christopher B.
Clasificación:

El cliente no dejó un comentario.

Bryan M.
Clasificación:

El cliente no dejó un comentario.

DAVID K.
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El cliente no dejó un comentario.

TROI K.
Clasificación:

El cliente no dejó un comentario.

David D.
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El cliente no dejó un comentario.

Bryant J.
Clasificación:

The equipment was old and rusted, in very bad shape. The clerk even stated it was all they had and she knew how bad it was

Ronald R.
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El cliente no dejó un comentario.

Mikaela H.
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El cliente no dejó un comentario.

Eugene L.
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El cliente no dejó un comentario.

Lisa K.
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Got a call, they left a number. Dropped off after hours, called in the morning both number left on voicemail and office number, could not leave a voicemail Never got a hold of anyone

BRYAN B.
Clasificación:

Make sure office n van does not smell and employees wear masks

Joel K.
Clasificación:

El cliente no dejó un comentario.

Paul L.
Clasificación:

Move to a location with more space.

Julie W.
Clasificación:

El cliente no dejó un comentario.

DANIEL B.
Clasificación:

Everything went exc.

Meribeth M.
Clasificación:

She changed my original reservation i had made online and messed up the return, giving me only 1 rental day

Sonya B.
Clasificación:

I think it would be nice customer service if uhaul or the location could call customers to confirm and if renting a trailer let them know that they will need a light hook up etc. I was not aware and thought maybe they did that all there. I was able to scramble to find a location that sold my light system so I could rent the trailer but I wasn't aware of this sooner. Other than that pick up and drop off was pretty smooth

Guy L.
Clasificación:

No .. Don't need to do anything. They're doing just fine. Very nice 👍👍👍👍👌

CIRO A.
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El cliente no dejó un comentario.

Donald H.
Clasificación:

The inside of the windshield was filthy. As I was leaving I thought it was on the outside so used wipers, but to no avail. I had to clean later when I had a moment. Also, the driver's side wiper broke while in route during a heavy rain storm on I75. I feel that a more thorough pre-check by the U-Haul dealer would have caught this.

Marcia N.
Clasificación:

The gentleman who ran the place was doing the best he could, but was overwhelmed with people waiting to pickup and drop off. The place is small and cramped. No place to park. It's a real jigsaw puzzle to make it work. The closed trailer I rented was clean, but I didn't realize until I'd driven from middle Florida to Denver that one tire was completely bald. Felt lucky to have made it here without incident.

catherine S.
Clasificación:

Friendly, professional, efficient, cost effective!

michelle S.
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El cliente no dejó un comentario.

CIRO A.
Clasificación:

El cliente no dejó un comentario.

David K.
Clasificación:

El cliente no dejó un comentario.

MICHAEL S.
Clasificación:

El cliente no dejó un comentario.

Lakenya W.
Clasificación:

Customer service

Raymond R.
Clasificación:

Small crowded parking lot.

Schuyler B.
Clasificación:

El cliente no dejó un comentario.

CHARLES M.
Clasificación:

The people there went out of their way to be helpful. The location is over crowded or the lot is not big enough. However they were great !!

RICK F.
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Your 800 Customer Service is absolutely the worst I have ever dealt with. On hold for 30 minutes waiting to talk to someone and when I did reach someone they referred me to another number. When I called that number was on hold again for 20 minutes and finally gave up. Movers did not show up. Locations were great but overall experience was the worst. I will never recommend U Haul to anyone. Others that were in line when checking in trailer all complained about movers not showing and the lack of customer support on the phone. Moving is stressful enough but to add in the lack of support your company should is beyond not acceptable.

DANNY M.
Clasificación:

It smelled like DOPE smokers were hanging out in the van and riding AROUND !! - Somewhat out of your control !! - Other than that AWESOME !!

Karla G.
Clasificación:

The lot is too small.

James W.
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El cliente no dejó un comentario.

Kenya W.
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El cliente no dejó un comentario.

Charles P.
Clasificación:

Have not received by e-mail.

Dan M.
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El cliente no dejó un comentario.

Debe C.
Clasificación:

El cliente no dejó un comentario.

BRIAN L.
Clasificación:

El cliente no dejó un comentario.

Samuel H.
Clasificación:

Sta.ff is very nice. The location is crowded and some equipment is off site

Stephen R.
Clasificación:

El cliente no dejó un comentario.

Louis M.
Clasificación:

El cliente no dejó un comentario.

Michael J.
Clasificación:

I am very upset with the excessive nickel and diming I got charged with this experience. I have used uhual probably close to ten times in the past 3-4 years and have driven way more miles in a bigger truck and never come close to paying what I did this time. I am also extremely upset with a $40 after hours charge drop off charge to a uhual dealer in a large city that I've dropped off before after hours in the past and never had a charge to drop off. I do a lot of side moving jobs and will never use uhual because of this experience again unless customer service feels the need to reach out to me, not me reach out to them,and showing that they care about keeping a consistent customer. Otherwise I will solely use penske and enterprise in the future. My number is 941-704-2967

Matthew W.
Clasificación:

El cliente no dejó un comentario.

DALE B.
Clasificación:

El cliente no dejó un comentario.

DAVID S.
Clasificación:

El cliente no dejó un comentario.

Gary G.
Clasificación:

El cliente no dejó un comentario.

Charles M.
Clasificación:

John has a small lot and the place is a working garage so he needs to keep his inventory lower. It's very hard to find a place to park in order to fill out the paperwork. Otherwise, a fine location and a great rental experience.

John M.
Clasificación:

Very difficult to return the truck since the lot was blocked and had to circle around till able to get an area to park the truck. Won't use this location again!

Cynthia P.
Clasificación:

El cliente no dejó un comentario.

Bradley G.
Clasificación:

Difficult to navigate the location as they are on a major road and tightly packed. Aside from that they were relatively efficient.

Nick K.
Clasificación:

Quick and ez!! Ty .... c u again soon

JESSE S.
Clasificación:

Very nice people we rented from

Sean C.
Clasificación:

awesome place to rent from, very nice kind people Sean Cameron Saving Grace Home Inspections and Moving 941 284 0426

JOSH Z.
Clasificación:

The office should be neater.

Christopher P.
Clasificación:

Neither the website nor the app work in terms of allowing after-hours returns. It's a completely broken feature. I had to sit on the phone with customer service for an hour for them to log the info, to then still have to wait until business hours to be officially done. This was on Android 9, in both the Uhaul app and in Firefox, Chrome, and Duck Duck Go. Online return hung at the dashboard photo part, I could take the photo but the continue option wouldn't become available. Please let your developers know.

Tracy S.
Clasificación:

El cliente no dejó un comentario.

Gregory G.
Clasificación:

El cliente no dejó un comentario.

Kimberly M.
Clasificación:

The lot was full- Vehicles parked to the sidewalk- at noon. A mess. Fortunately, we only had the 4'x8' trailer and could maneuver it in.

Carol D.
Clasificación:

great people to work with

Joshua L.
Clasificación:

El cliente no dejó un comentario.

WILLIAM M.
Clasificación:

El cliente no dejó un comentario.

Jimmy V.
Clasificación:

El cliente no dejó un comentario.

FRANK S.
Clasificación:

Excellent service!

Sean C.
Clasificación:

Great location, close to everything, very friendly staff Sean Cameron Saving Grace Home Inspection and Moving 941 284 0426

Shari S.
Clasificación:

Wish the lot was bigger for better maneuverability in U-Haul trucks. I get worried trying to get off either busy cross street and onto the lot sometimes. LOVE the McNitts and their caring ability to serve!

RON M.
Clasificación:

Very Happy!

Marlene Y.
Clasificación:

El cliente no dejó un comentario.

Luke G.
Clasificación:

El cliente no dejó un comentario.

Justin H.
Clasificación:

Stop sending big trucks with auto transports to the world's smallest uhaul location

Justin H.
Clasificación:

Stop sending 26 foot trucks to this location, the lot is very very small.

No se han enviado comentarios para esta ubicación.

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