Customer did not leave a comment.STEPHENR K.
Customer Reviews for Georgian Bay Recreation Elmvale
(U-Haul Neighborhood Dealer)
Elmvale, ON L0L1P0
Services at this Location:
- Mon-Fri: 10 am - 5 pm
- Sat: 10 am - 3 pm
- Sun: Closed
Special Operating Hours
- 12/23/2021 - 1/2/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Mitchell G.
you're doing fine.SHAWNE O.
Customer did not leave a comment.GAURAV K.
Customer did not leave a comment.Stephen K.
The lock to get into the vehicle is very poor. The dealer had to come to our rescue, to open it. He himself has asked Uhaul to either change the lock or provide more detail to customers on how it works. It cost us about :30min. Wordlocks - not the right lock for your business.David T.
Location to pick up in Barrie arranged several weeks before was confirmed two days before by phone. Day before we were told we had do go to Elmvale 35 minutes each way. We had to leave work early and spend further time and gas to get to this location. My wife and i lost a couple of hours work as we had to leave to pick up the truck by 4 pm and the Barrie locatoin was only a few minutes from our office. Truck brakes made grinding noises when picked up but seemed to work and was only truck available .Before I reached my location I was turning off the highway to a road and brakes barely worked and i nearly went off the road into a ditch. Brakes were suddenly really bad and i had to drive very slowly another half hour or so with the brakes almost to the floor. The next day i tried it again and had no brakes at all and then brake light was on .I was not able to use the truck the second day. I had no cell phone coverage where i was and had to wait for a ride out of the area later that day before I could call uhaul .This truck had an obvious issue with brakes when i picked it up and this should have been checked. I could have been killed. A few weeks prior we booked a uhual truck for a move and then night before we were told it was not available but thank goodness Enterprise was able to help us out with a last minute rental.BRIAN P.
Very clean, Pleasant staff was very helpful.GARYC W.
Customer did not leave a comment.Brooke M.
They charged me for two days .. called them and they wouldn't return my money . Cause he was busy with a client . I had the trailer back 30 min early to. Awful service and can't get threw on your phone lines . Poor service U-HaulJASONCARTER K.
Customer did not leave a comment.STEPHENR K.
Both young ladies working in the store were friendly and helpful, excellent customer service. Thank you for a pleasant experienceMichael N.
Customer did not leave a comment.STEPHENMARK D.
Customer did not leave a comment.MICHAELE K.
Super friendly and very clean.. definitely my perfered location I'll always check there first from now on... Thank you for making it so much easierMELISSARAE G.
Owner is very over the top, raises his voice at you and will threaten the police on you and tell you he's never renting a trailer to you ever again. I don't think I've ever been talked to like this by anyone in a commercial setting This store owner needs a lesson in dealing with customers in non ideal situations.Jerry H.
The site was fine and Chelsea was amazing to deal with. My issue is with Uhaul itself. When they order a certain size of truck, make sure they get it. Maybe you should look at hiring drivers to deliver the proper trucks to better pick up sites. It's absolutely ridiculous and frustrating that customers are constantly getting screwed. I do not plan on using Uhaul for my next moveMarc L.
The u haul app doesn't work all the time and it cost me an extra day rentalGIACINTO F.
Customer did not leave a comment.Sergiy K.
I just drop off the key.ALEXANDER G.
Customer did not leave a comment.Donald D.
Customer did not leave a comment.SAMANTHA H.
This is the second time I rented a trailer in my town with a months advance notice and then on the day I needed it I had to travel to another town to pick it up. The local dealer tells me that this issue is out of their hands and is a corporate issue. Not only did I have to pick up in another town I wasnt even able to return it in my town. Very poor customer service I won't rent with Uhaul again.EDWIN F.
Customer did not leave a comment.LARRYWILLIAM G.
Mike and team were great. Will definitely rent from them again.DAVIDL B.
Customer did not leave a comment.tor J.
Customer did not leave a comment.Eugene K.