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MARY J
Customer Reviews for Georges Barrell Laundromat
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly and they accommodate us with our needs. Clean truck.5⭐️
Janet DJust dropped off, but they proceesed the bill first tbing in the morning
albert rFriendly people! Will recommend to friends!
Jessica-ann eNothing. Worked out perfectly
Rod EInterior not clean especially where you would put things like cup holders
Dean PGreat staff...Very kind and helpful.
hamish rExcellent service, great people, great job. Thank you.
MARC Deverything was excellent
william bNothing. Excellent rates. All good and friendly helpful service
Dave SQuick check in and departure. Very Friendly
Todd ANo issues, got mevon my way in less than 10 minutes.
Dave MProvide your outlets a more smoother flow for receiving and processing customer orders.
Monika WVery sincere honest caring with my concerns
Henry GI was quoted unlimited milage,but was charged 1.43 per km.when I checked the uhaul web site the rental on a moving truck states .89km. The attendant advise me of unlimited kms
Virginia BWas polite and friendly at first had a few questions about my bill did not want to look into it or try to resolve it. He told me to call U-Haul head office. Grumpy
Jim BTracy was helpful and a pleasure to deal with.
Scott TIt was a useless rental. They couldn't even lift the piano to transport it. I ended up paying for a uhaul for nothing. The piano ended up staying. We couldn't get it. A waste of money it was. It's upsetting.
Monique BThis location was convenient for us and the lady was lovely. It was a pick up spot not a actual uhaul location so we appreciated the fact that this existed
Sharon PNo improvement necessary
andy eNot a thing
Ron AIt took me over a half hour just to get my deposit back the older gentleman didn't no what he Was doing
Kelly EThere was no one onsite. I park the trailer and left.
michael bGeorge is excellent and caring
maryanne rPick up and return was quick and efficient. I highly recommend renting a Uhaul from them.
Aaron BExcellent customer service. Extremely friendly, welcoming, truck ready, all supplies ready, welcomed in entry and knew who we were ! Service and friendliness was above and beyond - was a great start to our move and tots service Uhaul rental (packing materials, movers, pick up and self drop and storage).
Scott BGreat service
Alison MVery expensive and very slow through the process
cindy lHave the vehicles full tabk of gas when renting out so there is no guessing trying to fill to 1/4 or 1/2 ti match where it was when you rented it.
heidi mVery easy rental. Friendly helpful staff and easy drop off. Happy to rent from them again!
Drew SI often rent from this location. They are friendly and accommodating.
terry bThe pick up location in Amherst was very untidy! The truck was pretty good regarding the cleanlyness ..I first booked for 15 ft in nearby moncton,but I was told it might not be that …it might be 20ft…thinking I was getting a 20 ft but ended up with a 26 foot …I wasn’t pleased with that as it was an overkill,that much harder on gas!!
everett nBent fender on car carrier trailer at pickup. Representative recognised it before I hauled it away.
JASON TWe are not happy we did not receive $69.00 refund.
howard pActually a better location, not a muddy puddle lot so you have to side step the mud. Also kinda frustrating when you have to wait a half hour for the return, as the agent is busy waiting on customers with other facets of his business. Realize stand alones don’t work in small towns, you asked for my opinion.
Chuck MMake the cost a lot cheaper…way overpriced. Not very impressed with UHaul as a whole due to the high cost of renting from them. Will definitely explore all other options before I use it again.
ROBERT Mone tail light on trailer was not working when i picked it up. no solution offered...take it or leave it.
Tom CGeorge did a great job getting the auto transporter hooked up. One of the straps was messed up, he fixed it himself in cold and wet conditions. I recommend this location.
Gordon Mterrible experience with U-haul - not location specific - not sure how you stay in business
Ron CIt was an easy transaction and much more cost effective than using personal vehicles.
Michelle LOwner was very prompt with the paper work on return of trailer.He was also very friendly and helpful in un-hooking of trailer.
herbert pNothing
Ron AGeorge has been doing this for over 20 years and he is great at making sure the truck runs well and everything is in order. He is a little old school and things might take a little longer than at other locations but that has its charm too.
Max KVery friendly and helpful. Truck was clean, warmed up, and ready to go!
Shawn Rfast and friendly
Walter WTruck did not have windshield washer fluid in it or it was frozen. Not sure. Otherwise all was good.
Richard DLocation is dirty, inventory is small. Despite having a reservation booked for a 10 foot truck, I had to take a 20 foot rental which was difficult to maneuver in the space I had to move.
Dale WGood friendly service. Gave us all the informations we needed. Thank you!
Nicolas CHave a mechanical inspection done every 1000 kms to ensure safety. Steering was problematic On the truck.
Kevin KMy reserved truck was not available and I had to rent another truck for an additional cost, splitting my move between two trucks when the original one I reserved finally became available. Very poor customer service.
CHRISTOPHER GMy truck was not ready for my reservation time. I had to rent an additional truck for an extra cost because it had to be returned. This caused my move to be broken up and a pile of rescheduling.
CHRISTOPHER GGreat people !! Very helpful
Richard HAwesome service and great location to get in and out of property
gary tGeorge was amazing, would use him again in a heart beat. Got me on the road with a trailer quickly and easily. Best uhaul experience.
Graeme TThere was an issue with the AC system and the location was advised upon returning the vehicle. Thank you.
Jocelyn F