Customer Reviews for Gentry Waipio Mini Storage
(Distribuidor de U-Haul del vecindario)

1077 comentarios

94-515 Ukee St Ste 208   Waipahu, HI 96797
(In Waipio Gentry)

(808) 677-3363

Horarios de la ubicación

  • Lun. - dom.: 10 a. m. - 4 p. m.
Horario especial
  • 7/4/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(808) 677-3363

94-515 Ukee St Ste 208
Waipahu, HI 96797
(In Waipio Gentry)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 10 a. m. - 4 p. m.
Horario especial
  • 7/4/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

She was just the nicest person ever. Very very helpful and kind which is such a big thing to have when you're already stressed out from moving.

Jowena M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maile K. 
Clasificación:
5.0

Absolutley nothing exceptional service, clean well maintained equipment, friendly efficient staff.

Deborah T. 
Clasificación:
5.0

The employee was very welcoming as well as helpful throughout our entire transaction.

Reinier B. 
Clasificación:
5.0

The service was truly great, friendly, even when there wasn't a pickup truck available. She gave me other truck options that would be very useful for my task. She was remarkably correct !!! Yes I would truly recommend that whom ever ever reading my comment check it out fir yourselves. You wouldn't regret it. Thanjs U haul staffs.

DEAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denis P. 
Clasificación:
5.0

El cliente no dejó un comentario.

antonio A. 
Clasificación:
4.0

Small office but well run. I showed a Bit early and was not a problem to puck vehicle up. Briefed on features and was very happy with rental

Joseph P. 
Clasificación:
5.0

Susan takes care of our local community we it's Aloha Thank you Ash

Ash M. 
Clasificación:
5.0

The representative was fantastic! She went out of her way to make sure that I got the rental truck I needed.

Letarsha M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marjorie C. 
Clasificación:
5.0

Very friendly, fast and professional! When I need to move again I'll definitely go back to this location.

christian L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela D. 
Clasificación:
5.0

I think offering other equipments that could be helpful when moving. But all in all it was a smooth transaction and Ms. Susan was such a pleasant person to work with.

Marlene M. 
Clasificación:
5.0

As always 5 Stars all the way at this location! Great Customer Service! Excellent Van (clean, dependable, stylish and plenty of space)! Quick and Easy Transaction! This location is definitely an asset to the U-Haul company!

Randy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabrina S. 
Clasificación:
5.0

Highly professional! Truck was readily available!

Nathan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlene L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Leonidas S. 
Clasificación:
5.0

The way in which your service is advertised is very clever. Instead of the ad presenting the whole cost of the rental, the $19.95 price is what drew me in. In the end my short rental cost me $52.91. At first it surprised me but when I looked at the details on the bill, It is compraable to other offers. My hat is off to you for very clever marketing. If the need arises, I will be back. Saxon

Saxon N. 
Clasificación:
5.0

The lady here is on the job. I will always rent from here and recommend others to rent from this location.

Frederick D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RIKI H. 
Clasificación:
5.0

susan was awesome! super helpful and prompt! definitely would use this location again!!!

Kehau C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maile K. 
Clasificación:
5.0

Fantastic service, I felt very well taken care of!

Cidney K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roberta K. 
Clasificación:
5.0

Excellent Service. Awesome Van. Reasonably Priced. Van was quite new, clean, very easy to maneuver, good double mirrors, back-up camera, and your fast friendly service made the not so fun task of hauling appliances around much easier, even a bit enjoyable. :))

Philip W. 
Clasificación:
5.0

Customer service was awesome. We definitely will be coming back to this location for future occasions. Big Mahalo to Susan

Allison C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin S. 
Clasificación:
5.0

Honestly everything was perfect. Great customer service and overall amazing will be renting again soon

Leslie M. 
Clasificación:
5.0

The Uhaul place was great and did the best job of any U-haul for checking out the truck with us and making sure we understood what we needed. We would definitely refer it should someone ask.

Debbie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
5.0

Staff was friendly and helpful

Andrew A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bernie K. 
Clasificación:
5.0

Extraordinario servicio al cliente

Tracy A. 
Clasificación:
2.0

I thought that whole purpose of applying online by UHAUL apps were cutdown on waiting time and not waiting in line. I had to wait 40 mins in line before I was able to check out of a truck. Very disappointed,

Teruyuki K. 
Clasificación:
5.0

Amazing customer service, I will always use this location for my future moves

Yvonne M. 
Clasificación:
5.0

Best place to rent from. The woman there is on it, she knows what she is going and very polite. I will go back for all my rentals.

Frederick D. 
Clasificación:
5.0

Susan is very kind ,and very helpful! ⭐⭐⭐⭐⭐ for this location! We will be using this location for all our moves! Thank you Susan and u-haul!😁😷🤙

Rhyce M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GORDON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GORDON C. 
Clasificación:
5.0

Nada

Donald O. 
Clasificación:
5.0

El cliente no dejó un comentario.

travis W. 
Clasificación:
5.0

Good and painless process. Good customer service

Nicholas K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tammy J. 
Clasificación:
5.0

Very friendly, fast and efficient. Great service!

Carlos M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelsie G. 
Clasificación:
5.0

Thank you for a wonderful experience!

Vaimalu V. 
Clasificación:
5.0

Very friendly. Fast service. Out in 10 min. Checkin easy.

Jeff G. 
Clasificación:
5.0

Everything was great! The service was great!

David O. 
Clasificación:
5.0

El cliente no dejó un comentario.

PYONG KON A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taku H. 
Clasificación:
5.0

Susan was extremely helpful. Thanks for all your help!

Brenda L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corazon B. 
Clasificación:
5.0

Nothing Much, keep up the good customer service. Excellent customer service...🤙

Troy B. 
Clasificación:
3.0

I wasn't happy providing an additional number for contact other then my phone. Prior to completing the information form. I dont have many contacts to add. So this request from uhaul is really a drag, imagine if I didn't have an additional number, then i could not rent.

Roberto V. 
Clasificación:
5.0

They had me in and out quick. Awesome service. Mahalo!

Marana S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth G. 
Clasificación:
5.0

nothing, it was a great experience. don't remember the name of the lady who checked me in and out but she was friendly, efficient and absolutely wonderful. Happy New Year, Ric

Rick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jarrett S. 
Clasificación:
5.0

with my reservation pre-scheduled, I was out of the office with my rental in under 10 minutes.

Carol M. 
Clasificación:
5.0

Friendly service!

Humphreys D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith S. 
Clasificación:
3.0

Go over the Uhaul Equipment Contract in detail answering questions and making sure the customer understands everything before signing contract.

Shaunna D. 
Clasificación:
4.0

Great service! We rented a U-haul truck at this location a few months ago. Great service then; great service now.

Charlotte K. 
Clasificación:
1.0

I will NEVER rent a uhaul again. I rented from this location purely because it was close to the place I was moving into. When I arrived to pick up my rental the lady was rude. She said, "oh, i thought you weren't going to show up." Granted, I was 30 minutes later than my starting rental time, but that is how you rent what you need. Why would I pick it up earlier knowing I would have to return it earlier? When I dropped my rental off she made the same rude ass comment. She said,"oh I didn't think you were going to show up." This time I was there earlier than drop off time. And their website said they opened at 10am! Why would I be there prior to 10am if they aren't even open??? She then opened the rental and so, " oh its kind of dirty." She Then asked me if I was going to clean it. How darn rude. This lady has zero class, and needs a customer service class or a different job away from people. The rental was a NORMAL amount of "dirty" from moving. EVERY rental place i have rented from has an acceptable amount of "dirty" from NORMAL use. The rental was NOT dirty. It had bits of pieces from cardboard boxes and some dust. That is it. totally unreasonable. And if that is the policy that it has to be spotless, then so be it. She still didn't need to make rude comments. Learn some tact woman! Never again. No one needs to be treated like that for no good reason.

LANIPUAKEA P. 
Clasificación:
5.0

What an amazing rental experience! Simple ONLINE reservations! QUICK rental pick up and drop off!! Staff was #1! I would recommend this location to EVERYONE! Mahalo for such an easy and seamless rental experience! You were a BLESSING to our ‘Ohana!

David K. 
Clasificación:
5.0

Everything went smoothly, no problems. Great, friendly service. I'll be back!

Jeffrey N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lance S. 
Clasificación:
5.0

Customer service was great and the check in progress to get the truck was seamless!

Coleen M. 
Clasificación:
5.0

Service was quick, convenient, polite & friendly personnel......saved my day. Definitely would use this location again. Great price, excellent location for me.

Fabian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anthony G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sha-De W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE W. 
Clasificación:
5.0

Quick in and out very nice people to do business with.

Nicholas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie D. 
Clasificación:
5.0

Susan was super nice and very helpful on the phone when doing my reservation and on that day also! She is a valuable asset to your company! Thank you for the great service!

Arleen A. 
Clasificación:
5.0

Quick, friendly, efficient service!

Kaelin T. 
Clasificación:
5.0

Great customer service! Very friendly and courteous employee. We had a great experience!

Charlotte K. 
Clasificación:
1.0

The person at this location charged a cleaning fee saying there were “foot prints” in the vehicle she had to sweep when it was already swept

Eli G. 
Clasificación:
5.0

Easy to locate, near Waipio Costco. Great & quick service, very convenient. Will recommend to family & friends!

Jackie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damian L. 
Clasificación:
5.0

The service was outstanding! I had never rented there before and the customer service was very professional and smooth.

Ron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernesto A. 
Clasificación:
5.0

I was very pleased with the customer service I received from both Sharon and Susan. We were very impressed with both employees. The truck was in great shape and the later drop off time.

Lisa S. 
Clasificación:
5.0

Susan was exceptional! Process was seamless and efficient. Will use them again and highly recommend them

John P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frankie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN N. 
Clasificación:
5.0

N/a

Jinaki G. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba