Comentarios del cliente para General Storage McDonough

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de General Storage McDonough

Grado total:

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Venicia W. en

Grado:

El cliente no dejó un comentario.

Alvin R. en

Grado:

The customer service was excellent. The truck was clean and drove very well.

Stephen K. en

Grado:

Convenient location but not very helpful dealing with equipment issues on their property. I had to call 1 800 u-haul to deal with a nail in a tire. Rental truck cab had trash in it. Rental truck had a 12 inch crack in windshield they evidently were not aware of.

Alghaffar J. en

Grado:

I wish they had larger storage units instead of having to get 2 and we got the largest one but other than that everything else was fine.

karen s. en

Grado:

El cliente no dejó un comentario.

Allison G. en

Grado:

Once again. I was not provided the proper information during the rental and upon drop off the contractor stayed you need to speak with U-Haul. Lack of information

Artmeisha W. en

Grado:

The ladies on duty were extremely nice and helpful. They went above and beyond in helping me. Thank you soooo very much.

Marc S. en

Grado:

El cliente no dejó un comentario.

Latreass M. en

Grado:

Absolutely would not recommend

Jose P. en

Grado:

El cliente no dejó un comentario.

ARTHUR G. en

Grado:

El cliente no dejó un comentario.

Tomethy W. en

Grado:

Steve was very nice and courteous.i was also looking forward to see mrs Fran because she's awesome and I always have a great experience with her

ALICE B. en

Grado:

El cliente no dejó un comentario.

Tavoris B. en

Grado:

El cliente no dejó un comentario.

sam h. en

Grado:

El cliente no dejó un comentario.

Jeremy G. en

Grado:

El cliente no dejó un comentario.

Rhonda D. en

Grado:

The truck had a bad transmission and suspension but it was clean and got the job done. I have used this location before the people are really nice

Lamar U. en

Grado:

Check In was way too slow. One person taking customers which was the same one having to do hookups for trailers. One person on a Friday afternoon? Waited over 30 minutes.

Myra M. en

Grado:

El cliente no dejó un comentario.

Michelle K. en

Grado:

The location we reserved from gave us information that was incorrect according to the place we picked up, We were charged more than twice the amount discussed and we brought the truck back in less time we were alotted. Pooir Communication and extra fees and no good understanding of why.

Dawna D. en

Grado:

El cliente no dejó un comentario.

Roman G. en

Grado:

Excellent service- no improvement needed.

H Randall R. en

Grado:

El cliente no dejó un comentario.

diana r. en

Grado:

Great ease to rent the truck, great flexibility to alter schedule. The lady at the store (I forgot her name) had a clean, professional, yet casual appearance.

Maria G. en

Grado:

El cliente no dejó un comentario.

James F. en

Grado:

El cliente no dejó un comentario.

Dwight D. en

Grado:

Nothing everything excellent.

georgia m. en

Grado:

El cliente no dejó un comentario.

Ashton h. en

Grado:

If a customer reserves a 24/7 pick up let them know if you’re late your reservation will expire. Also, they don’t take prepaid cards.

Bryanna K. en

Grado:

El cliente no dejó un comentario.

Melissa R. en

Grado:

The truck had not been cleaned by the previous renter.

Jeff R. en

Grado:

El cliente no dejó un comentario.

Steven T. en

Grado:

Could not complete mobile check in, so had to go through retail staff, who had to call UHAUL support to figure out how to complete the rental. Fuel cap warning light was on (no apparent problem with fuel cap though). Brakes squealed constantly during all stops, very concerning about maintenance. When returning the truck, mobile drop off wouldn't work. Was charged for returning with insufficient gas even though I returned it with more than rental agreement indicated.

JARRETT W. en

Grado:

One of the best experiences I have had with UHAUL. Very friendly and courteous staff. In and out with no delays

JAMES R. en

Grado:

Reduce prices.

heather d. en

Grado:

The only thing that bothered me was that I wasn’t told I had to turn the u-haul in by a certain time and I ended up having to pay an extra day of use even though I turned it in by 11:30 am the day it was due which does not seem very customer friendly.

angela f. en

Grado:

I reserved a 10 foot truck on Monday. I called to confirm on Saturday after I got text message telling me to do so. I was told I could not confirm it because they didn't have my truck yet but 2 we're set to be dropped off no later than Monday. I go to pick up my truck on Monday and was given a 15 ft truck because the lady on Saturday changed my reservation. I was told that the same price still applied. That wasn't my issue. I reserved it a week in advance and my reservation was changed without my knowledge. I didn't need a 15 foot and did not appreciate just being given one. Not happy at all!!

Felicia B. en

Grado:

El cliente no dejó un comentario.

david m. en

Grado:

Customer service was excellent

Kathryn B. en

Grado:

No one mentioned to me that I needed the app to drop off after hours. I called UHaul several times, got on line, used the live chat and go NO HELP!!!! Ruined the great pick up experience

yudiledi c. en

Grado:

The customer service is terrible. You cant get through to anyone. When i did get through after dropping off my truck the lady put me on hold for like 15 minutes so I hung up and called over and over again and they ignored my calls. I have yet to receive a response or call back in reference to why they overcharged me. This is ridiculous!!

Sara L. en

Grado:

Representatives at the General Store were very friendly,courteous and efficient. Staff eased the stress of moving. I highly recommend this location.

Antwan G. en

Grado:

El cliente no dejó un comentario.

Tony B. en

Grado:

The place was not open when returning the vehicle. The drop box for the keys were not clearly marked. I passed by a closer Uhaul vendor in order to drop off the vehicle at this particular location which caused additional mileage.

Sarah G. en

Grado:

Attendant was very friendly

Stephen S. en

Grado:

El cliente no dejó un comentario.

Lynndora A. en

Grado:

I have no complaints, customer service was great and all staff were professional and friendly. Would definitely use this site again

Susan G. en

Grado:

El cliente no dejó un comentario.

Calvin P. en

Grado:

Lady asked for a license plate number for vehicle being towed. The reason for a trailer most of the time is because someone is buying a car and transporting it. My reply was I was using a trailer to transport a vehicle and that all uhaul needed to know. Uhaul needs to do a better job and become professional or quit doing what your doing.

dariel d. en

Grado:

Best uhaul place in the city

dexter c. en

Grado:

The people were very friendly and welcoming.

BRUCE S. en

Grado:

The 24/7 app needs improvement

RONNIE A. en

Grado:

Great customer service provided at this location! Truck was pulling hard to the right. It was very difficult to steer the truck.

richard f. en

Grado:

everyone very nice

Marc B. en

Grado:

The staff was amazing and recommended the perfect truck for my situation! I was in and out with no issues! I returned it with no issues! Win for all.

Garret P. en

Grado:

El cliente no dejó un comentario.

Ivy G. en

Grado:

Everything was great. They made renting the truck very easy

Treortic S. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

El cliente no dejó un comentario.

Elizabeth V. en

Grado:

El cliente no dejó un comentario.

Walter B. en

Grado:

Fran was very nice and profe she did a great job helping me thanks fran...walter bond??

Trevaun B. en

Grado:

El cliente no dejó un comentario.

Felita D. en

Grado:

El cliente no dejó un comentario.

kenneth g. en

Grado:

El cliente no dejó un comentario.

Mark C. en

Grado:

El cliente no dejó un comentario.

John D. en

Grado:

El cliente no dejó un comentario.

Desmond R. en

Grado:

El cliente no dejó un comentario.

Della L. en

Grado:

Nothing keep up the great work

KEITH R. en

Grado:

El cliente no dejó un comentario.

Russell W. en

Grado:

Everything was great!

julia d. en

Grado:

Great customer services

Desmond R. en

Grado:

El cliente no dejó un comentario.

Tiffany C. en

Grado:

Absolutely nothing!

Maury H. en

Grado:

All services was very well service

Vickie P. en

Grado:

I brought gas back on same amount as when left they charged me for gas .

John D. en

Grado:

Continue with what is working for you and that which pleases you customers

Steven K. en

Grado:

El cliente no dejó un comentario.

KEITH R. en

Grado:

great customer service and help with the contract.

Ashante S. en

Grado:

El cliente no dejó un comentario.

Naomi D. en

Grado:

El cliente no dejó un comentario.

Mike H. en

Grado:

They did a great job and were very helpful.

DANIEL B. en

Grado:

El cliente no dejó un comentario.

Rhonda P. en

Grado:

El cliente no dejó un comentario.

John D. en

Grado:

The staff did a great job in keeping the equipment neat and organized. They were courteous and very helpful. I look forward to my next visit. I appreciate using dependable and reliable vehiicles. Great job to the staff.

Deloris T. en

Grado:

El cliente no dejó un comentario.

Beth H. en

Grado:

El cliente no dejó un comentario.

McDaniel P. en

Grado:

El cliente no dejó un comentario.

JAMES E. en

Grado:

El cliente no dejó un comentario.

john B. en

Grado:

Wonderful people. Very helpful. Wanted to make sure our experience was positive.

moses g. en

Grado:

El cliente no dejó un comentario.

Neketta B. en

Grado:

Indirectly accused of not returning equipment without checking inventory first. Equipment was there all along

patrick d. en

Grado:

El cliente no dejó un comentario.

robert b. en

Grado:

N/A. Staff was friendly, courteous, and very knowledgeable of your products and process. On my rental date, I was running a little late for my reservation time, the staff actually called me to confirm that I still needed to rent the truck and adjusted my reservation time to ensure the truck would be available. Outstanding! Thank you! Robert

Renee H. en

Grado:

El cliente no dejó un comentario.

Vanessa H. en

Grado:

El cliente no dejó un comentario.

Jeff C. en

Grado:

El cliente no dejó un comentario.

Tracie G. en

Grado:

El cliente no dejó un comentario.

Jerrica C. en

Grado:

El cliente no dejó un comentario.

Tom T. en

Grado:

No improvements needed. I enjoyed talking to the customer service rep. Things worked out very well.

stephen p. en

Grado:

In and out quick.