Customer Reviews for General Rental Center of Lynwood
(U-Haul Neighborhood Dealer)

640 reviews

2541 Glenwood Lansing Rd   Lynwood, IL 60411

(708) 474-3652

Location Hours

  • Mon-Tue: 8 am - 5 pm
  • Wed: 9 am - 12 pm
  • Thur-Sat: 8 am - 5 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(708) 474-3652

2541 Glenwood Lansing Rd
Lynwood, IL 60411

Services at this Location:

Location Hours

  • Mon-Tue: 8 am - 5 pm
  • Wed: 9 am - 12 pm
  • Thur-Sat: 8 am - 5 pm
  • Sun: 9 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Donald K. 
Rating:
5.0

Customer did not leave a comment.

Glenn S. 
Rating:
1.0

call me to resolve issues

xavier M. 
Rating:
5.0

Customer did not leave a comment.

Arlester T. 
Rating:
5.0

Low tire pressure light came on intermittently on the highway. Otherwise everything was fine.

James B. 
Rating:
5.0

Customer did not leave a comment.

Johnette M. 
Rating:
4.0

Customer did not leave a comment.

Brandon S. 
Rating:
5.0

Customer did not leave a comment.

Tanya T. 
Rating:
5.0

Customer did not leave a comment.

Stanley O. 
Rating:
5.0

Customer did not leave a comment.

Vicente T. 
Rating:
2.0

Customer did not leave a comment.

Tanya T. 
Rating:
5.0

Change the mileage rates

Levi K. 
Rating:
2.0

Make sure that the trucks n vans are cleaned b4 rented out. My van literally smelled like piss.

Lawrence W. 
Rating:
5.0

Best customer service of all the Uhauls in area!

Margaret V. 
Rating:
5.0

The truck smelled like Horse manure I cleaned & sprayed with my products . The movers I hired through U haul were Fantastic best move ever considering the truck was old & from 1970.

Sherrie S. 
Rating:
4.0

I ordered two wheel hand cart that they didn't have.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

This is the most customer friendly rental location, where the customer is treated with courtesy and respect. They listen to your needs; provided expert recommendations; fulfill the order, with clean functioning equipment. Very personable.

Elizabeth G. 
Rating:
5.0

Customer did not leave a comment.

Ashley T. 
Rating:
5.0

Customer did not leave a comment.

Bradley T. 
Rating:
5.0

Customer did not leave a comment.

Marcus T. 
Rating:
4.0

Customer did not leave a comment.

Yvette S. 
Rating:
4.0

Customer did not leave a comment.

Vincent P. 
Rating:
5.0

Customer did not leave a comment.

Capri B. 
Rating:
5.0

It was a little difficult on the uhaul website to find what to click on to complete the return of the truck since it was after hours. But the facility was accommodating and it all worked out well

Matthew D. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
3.0

Customer did not leave a comment.

Michael O. 
Rating:
4.0

Customer did not leave a comment.

Brianna O. 
Rating:
5.0

Excellent services.

Wendell K. 
Rating:
5.0

Excellent service!

Wendell K. 
Rating:
5.0

Customer did not leave a comment.

Carnell B. 
Rating:
4.0

Customer did not leave a comment.

Giston C. 
Rating:
5.0

Customer did not leave a comment.

Teyharia S. 
Rating:
4.0

Customer did not leave a comment.

Jennifer T. 
Rating:
5.0

Nothing. It was quick and easy. Although more expensive than I though necessary.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Anthony W. 
Rating:
5.0

Customer did not leave a comment.

Boris S. 
Rating:
5.0

Customer did not leave a comment.

Alyssa H. 
Rating:
4.0

Customer did not leave a comment.

Debbie P. 
Rating:
4.0

Customer did not leave a comment.

Lance T. 
Rating:
5.0

Customer did not leave a comment.

Sandra W. 
Rating:
3.0

Customer did not leave a comment.

Latonja S. 
Rating:
4.0

Customer did not leave a comment.

Lawrence H. 
Rating:
5.0

Customer did not leave a comment.

matt F. 
Rating:
5.0

Michael truly handled my request well.

Carlos D. 
Rating:
5.0

always easy, reliable and helpful

Jennifer M. 
Rating:
3.0

Customer did not leave a comment.

Priscilla N. 
Rating:
2.0

Better customer service.

Cortez R. 
Rating:
5.0

Professional and courteous

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Boris S. 
Rating:
1.0

Truck was dirty brakes was bad

Dominique M. 
Rating:
5.0

The online experience was really lacking. When making my reservation I could not find where to select my check out time. I needed the truck past the standard 24 hours. The checkout process was laughable. I never received any checkout instructions at all. I was not comfortable just leaving the keys in the box so searched for “uhaul drop off instructions” come to find out there's a whole list of questions! The location was very nice and accommodating and forgiving.

Lauren B. 
Rating:
4.0

The truck was clean but had a muffler problem. It was VERY LOUD. Also the engine light came on and stayed on the entire time.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

noah L. 
Rating:
5.0

Customer did not leave a comment.

Denis V. 
Rating:
5.0

Customer did not leave a comment.

JESSIE A. 
Rating:
5.0

Customer did not leave a comment.

Tasha C. 
Rating:
5.0

Easy pickup and return using the mobile app.

Shelia S. 
Rating:
4.0

Customer did not leave a comment.

Terrell R. 
Rating:
5.0

Customer did not leave a comment.

Ronald L. 
Rating:
5.0

Customer did not leave a comment.

Sheila I. 
Rating:
5.0

Customer did not leave a comment.

Boris S. 
Rating:
4.0

Customer did not leave a comment.

Vincent P. 
Rating:
1.0

The man/rep was very impersonal, talked very little, not friendly at all. I will never return to this location.

Trina B. 
Rating:
4.0

Wipe truck down on inside after previous driver before the next renter

Janel O. 
Rating:
5.0

Smooth and easy transition

Myrtle R. 
Rating:
3.0

Customer did not leave a comment.

Christina M. 
Rating:
5.0

I dont see anything that needs to be done better at this point. The agents are very professional, and understanding. I will highly recommend this location to my clients.

Jawanza W. 
Rating:
5.0

Great customer service.

Debbie P. 
Rating:
5.0

The gentleman working there was very professional and helpful.

Michael H. 
Rating:
4.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

Boris S. 
Rating:
4.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Julian B. 
Rating:
5.0

Customer did not leave a comment.

Emelda H. 
Rating:
5.0

Customer did not leave a comment.

Eileen G. 
Rating:
5.0

Customer did not leave a comment.

Comasen W. 
Rating:
5.0

Customer did not leave a comment.

Kintrell H. 
Rating:
4.0

Customer did not leave a comment.

Terry H. 
Rating:
5.0

I'm absolutely fed of with U-Haul. I used to love the company, but they always miscalculate my money! I had a certificate, and I thought I was going to save $30. But....it never went through! It's a pandemic! I'm out of work, so I'm couponing, going to pantries, and trying to do anything to save money. If I knew my certificate of $30 wouldn't go through, I would have went through another company. But the staff was friendly! And he was quick and helpful.

Jalissa M. 
Rating:
4.0

No Cons. Keep up good work.

Cindy C. 
Rating:
1.0

When I first took the truck the front right tire was making a rattling noise after half an hour of driving the check engine light went on then it started bogging as you were driving cut off on me twice was not able to finish my move due to being afraid of front rattling noise that it will die and leave me in the middle of the expressway with all my my belongings so decided to bring it back earlier than expected.

RACHEL G. 
Rating:
5.0

Customer did not leave a comment.

Boris S. 
Rating:
5.0

Quick, easy, and at a great price.

Peter W. 
Rating:
5.0

Nothing. I do not use any other location.

Kim E. 
Rating:
5.0

Very easy process, very helpful person working. Truck was clean and didn't smell funny.

Kathryn F. 
Rating:
2.0

Customer did not leave a comment.

ERNESTO G. 
Rating:
5.0

Customer did not leave a comment.

Greg H. 
Rating:
5.0

Nothing, they are already the best.

Daniel W. 
Rating:
5.0

Location provides great service!

Mark B. 
Rating:
5.0

Make it not rain on move day!

Eileen G. 
Rating:
5.0

Thanks for good equipment and service.

Scott P. 
Rating:
3.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

Troy E. 
Rating:
4.0

Customer did not leave a comment.

Roy S. 
Rating:
3.0

Truck had a dirty mask under the middle seat. Truck bed dirty. Experienced problems with the Uhaul app. Cab was dusty.

Donnie J. 
Rating:
5.0

Customer did not leave a comment.

Donna D. 
Rating:
5.0

Customer did not leave a comment.

Theopolis L. 
Rating:
3.0

Customer did not leave a comment.

Kerry A. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top