Customer Reviews for General Rental Center of Lynwood
(U-Haul Neighborhood Dealer)

802 reviews

2541 Glenwood Lansing Rd   Lynwood, IL 60411

(708) 474-3652

Office Hours

  • Mon-Tue: 8 am–5 pm
  • Wed: 9 am–12 pm
  • Thur-Sat: 8 am–5 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 5/27/2024: Closed
  • 5/28/2024: 8:00 am - 12:00 pm

Services at this Location:

Contact Us

(708) 474-3652

2541 Glenwood Lansing Rd
Lynwood, IL 60411

Services at this Location:

Office Hours

  • Mon-Tue: 8 am–5 pm
  • Wed: 9 am–12 pm
  • Thur-Sat: 8 am–5 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 5/27/2024: Closed
  • 5/28/2024: 8:00 am - 12:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Always accommodating and professional

Brenda B 
Rating:
3.0

The owner has a cat on the premises, and as a result, the facility smells like cat urine on the inside. Also, the vehicle was displaying a “low tire pressure on right rear passenger side“. I rented the same truck two times and both times the message was still there. Finally, the area around the cupholders needed to be wiped down.

KAILEN R 
Rating:
5.0

Customer did not leave a comment.

EDWARD G 
Rating:
3.0

Please clean and dust inside of the office, too much dust and cat hair around, needs to be aired out

Darrell H 
Rating:
5.0

Customer did not leave a comment.

Rolando W 
Rating:
3.0

The rental process was quick and easy. The inside of the truck wasn't swept out, but not a big deal.

Jennifer L 
Rating:
4.0

Inquire about EXACT time equipment is due back, EXACTLY where it should be parked upon return. Also, be aware that confirmations MUST be made while in the UHaul premises as well as during self-checkout AFTER hours. Photos of odometer/gas gauge, cabin cleanliness, lic.plates are HIGHLY recommended.

Keith M 
Rating:
5.0

Excellent

WENDELL K 
Rating:
5.0

Customer did not leave a comment.

Boris S 
Rating:
3.0

Customer did not leave a comment.

TWANDA D 
Rating:
5.0

Customer did not leave a comment.

Rosalyn T 
Rating:
5.0

Excellent service

WENDELL K 
Rating:
5.0

Customer did not leave a comment.

clarence t 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO C 
Rating:
5.0

Customer did not leave a comment.

rachelle f 
Rating:
5.0

Customer did not leave a comment.

Darsheka C 
Rating:
5.0

Everything went as planned! Great Job!

Robert D 
Rating:
5.0

Customer did not leave a comment.

Boris S 
Rating:
2.0

Truck was dirty ,Service person not friendly, and the inside of the store stinks, need to drive great customer service , I will not be returning to this location

TONIQUE M 
Rating:
5.0

Customer did not leave a comment.

CHERYL H 
Rating:
5.0

The rental process was so easy. The return of the rental vehicle was easy too. When you have a busy moving schedule this ease in rental is greatly appreciated.

Christeen o 
Rating:
5.0

Customer did not leave a comment.

Guy M 
Rating:
5.0

Customer did not leave a comment.

Ashley T 
Rating:
5.0

Patrick is a GREAT presentative for U-Haul..

Rosemary P 
Rating:
5.0

Customer did not leave a comment.

Winona G 
Rating:
5.0

Excellent service.

WENDELL K 
Rating:
5.0

Customer service was amazing

Stacey H 
Rating:
5.0

Great Service

Mary H 
Rating:
5.0

The inner cabinet could have been cleaner. Example: Wipe down of the seats and steering wheel. Otherwise the van was clear of any debris The van was easy to operate. The personnel was very professional and accommodating. I would certainly use this location again.

Rochelle R 
Rating:
5.0

Nothing

WENDELL K 
Rating:
5.0

Customer did not leave a comment.

KEOSHA A 
Rating:
5.0

Customer did not leave a comment.

Jarryl B 
Rating:
3.0

Customer did not leave a comment.

Stephanie K 
Rating:
1.0

The pick up process was terrible, the van wasn’t safe or had efficient brakes

Corey C 
Rating:
5.0

Excellent service

WENDELL K 
Rating:
5.0

Could make your online ordering easier to do,

Eileen G 
Rating:
5.0

I always rent from this location because of excellent experience. It was a very good marketing strategy to add 2 movers. Hands 2 Help was phenomenal.

Kim R 
Rating:
4.0

Customer did not leave a comment.

JONATHAN T 
Rating:
5.0

Always excellent!!!

WENDELL K 
Rating:
5.0

Customer did not leave a comment.

Beverly H 
Rating:
5.0

Customer did not leave a comment.

Latonia a 
Rating:
4.0

Customer did not leave a comment.

Kevin L 
Rating:
5.0

Will use again location is very convenient

Kiana M 
Rating:
5.0

5 star all the time!

Alberto C 
Rating:
5.0

Customer did not leave a comment.

ANDREW B 
Rating:
5.0

Customer did not leave a comment.

Rosalind S 
Rating:
5.0

Everything was good

clyde c 
Rating:
3.0

My furniture pads were not in the vehicle (so I am owed $5) and when trying to upload during the checking process, the images wouldn’t take. The truck was damaged and in desperate need of repair, so I am not certain why it was assigned when others were available but the steering definitely needs to be checked and the reason for the shaking. The gas was not filled and I returned it with the same level but that should have been addressed prior to assignment.

Tene' F 
Rating:
3.0

Customer did not leave a comment.

ANEISHA T 
Rating:
5.0

Customer did not leave a comment.

Felecia S 
Rating:
5.0

Customer did not leave a comment.

La D 
Rating:
5.0

They were all great awesome thank you"ll be bless some more 🙏 😊

Leonardo S 
Rating:
5.0

The online/mobile check in process is a mess - took me longer to try and go through that process on my phone that it would have to check in in person at the location. If you're going to require additional forms of identification (like a passport?!) you should make that know before the customer is sitting in the parking lot of the rental facility. Thankfully the employee at this location was able to check my in in person and get me set up with my truck.

Nicole N 
Rating:
4.0

Find your own movers….we went with the “Moving Help” through U-Haul and that was nothing but a joke. The night before the move Moving Forward Movers canceled and Moving Help couldn’t find a replacement set of movers. NEVER USE JOSIAH JONES WITH MOVING FORWARD MOVERS….he will back out last minute and leave you hanging!!!!!!

JENNIFER K 
Rating:
5.0

Customer did not leave a comment.

Frank M 
Rating:
5.0

Great job

Raymond B 
Rating:
5.0

Customer did not leave a comment.

robert r 
Rating:
5.0

Customer did not leave a comment.

Lydia H 
Rating:
5.0

Customer did not leave a comment.

Anthony W 
Rating:
5.0

Nothing the staffs were friendly and thoughtful

Charles T 
Rating:
5.0

Customer did not leave a comment.

Boris S 
Rating:
5.0

Customer did not leave a comment.

William V 
Rating:
5.0

Customer did not leave a comment.

Bonnye T 
Rating:
3.0

Na

Tomislav R 
Rating:
5.0

No additional comments

Lydia C 
Rating:
5.0

The check in and out process was quick and easy. They were very helpful in the store. Have used this site 3 times in the past year.

Cheryl C 
Rating:
1.0

The cashier didn’t go over the contract before I signed it.

JOANNE G 
Rating:
3.0

Please check the Trucks and make sure they’re clean and sanitized. This virus is still out here as I’ve explained to the employee that rented to me. He did change Trucks which was a little better than the one I had.

WILLIE H 
Rating:
1.0

Kept changing my card. DO NOT RENT FROM THIS SITE!!

Kimberly D 
Rating:
3.0

Truck need an alignment and wiper blades

Andrew Q 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

Boris S 
Rating:
4.0

It was closed when I arrived so I wasn’t able to rate anything.

Angelica C 
Rating:
2.0

Dear all, I am not happy to rent u-haul because of two things 1) I reserved 12 furniture pads for $10 (reserved it online), but the site still recharge an additional $5 without any explanation. 2) The u-haul vehicle has an additional utility dolly. Nobody says that it will charge it before I rented it. There is no sealing tag. Actually, the movers removed the utility dolly because they want to unload my furniture. Please refund $10: $5 for extra furniture pads and $5 for the unexpected utility dolly. Best regards, Wei Dai

Wei D 
Rating:
5.0

Customer did not leave a comment.

Ann W 
Rating:
4.0

Customer did not leave a comment.

Ronald O 
Rating:
5.0

Customer did not leave a comment.

Brian C 
Rating:
5.0

Customer did not leave a comment.

Ahmad T 
Rating:
5.0

Customer did not leave a comment.

Guadalupe R 
Rating:
5.0

Customer did not leave a comment.

Basirat O 
Rating:
5.0

Customer did not leave a comment.

John A 
Rating:
5.0

Customer did not leave a comment.

Tyrone H 
Rating:
5.0

Customer did not leave a comment.

Lee J 
Rating:
4.0

Customer did not leave a comment.

Amie H 
Rating:
5.0

Everything was perfectly great we appreciate the service nice friendly guy.

Sharlette B 
Rating:
5.0

Customer did not leave a comment.

Shunion S 
Rating:
5.0

Customer did not leave a comment.

Valerie C 
Rating:
5.0

Customer did not leave a comment.

Audria G 
Rating:
3.0

Customer did not leave a comment.

Tomislav R 
Rating:
5.0

Customer did not leave a comment.

Boris S 
Rating:
1.0

Charged me for fuel when I left it with a full tank of gas. I am not happy about this at all.

Joe C 
Rating:
5.0

Love this place

Troy L 
Rating:
5.0

Customer did not leave a comment.

Dustin K 
Rating:
3.0

Your store Manager has very little personality. He never greeted me when I arrived nor when I returned the vehicle. He made no attempt to smile at all. Inside the truck was clean but the back cargo area had an awful smell.

Latosca W 
Rating:
5.0

Customer did not leave a comment.

Richard S 
Rating:
5.0

Customer did not leave a comment.

MAURICE S 
Rating:
4.0

Customer did not leave a comment.

Harold C 
Rating:
3.0

Customer did not leave a comment.

Cecil K 
Rating:
5.0

My check in & out was excellent. The employee made the transition smooth. And it's a event rental place, tables, chairs & etc. Nice people to do business with.

vaughn n 
Rating:
2.0

The truck had not been cleaned. The front of the truck had dead bugs from a cross country trip. The windshield could not even clean them. It was not until it rained that I was fully able to see out of the window.

Sean N 
No reviews have been submitted for this location.

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