Comentarios de los clientes para Gauthier Auto Service

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Gauthier Auto Service

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Sean P.
Clasificación:

Nothing to improve on. Staff very friendly and knowledgeable

Anthony M.
Clasificación:

I'm very disappointed that I've been charged for 2 days of rental when I only had the truck for less than 2 hours. I've reached out and haven't heard back.

Margaret E.
Clasificación:

We had to drive 1 1/2 to pick up then 1 1/2!hr to storage. Also air conditioner did not work we did not find out till Georgia. Would like some compensation for these headaches

Kevin L.
Clasificación:

El cliente no dejó un comentario.

Linnea K.
Clasificación:

El cliente no dejó un comentario.

JUSTIN G.
Clasificación:

I would like to be able to proceed with the return without photographing the odometer and entering the mileage after locking the truck and putting the keys in the box I have no more access to the truck which cost me an extra 20 dollars

Chris F.
Clasificación:

El cliente no dejó un comentario.

janet E.
Clasificación:

The receptionist was nice but I received no receipt for my drop off. Said it would be emailed to me which it was but said I turned it in a day late which I did not.

john M.
Clasificación:

El cliente no dejó un comentario.

Dean S.
Clasificación:

El cliente no dejó un comentario.

Gregory W.
Clasificación:

El cliente no dejó un comentario.

Haley B.
Clasificación:

El cliente no dejó un comentario.

Ann-Maureen P.
Clasificación:

I needed to get a booster to get up in cab. Perhaps they could supply in the cab already. They did have one on hand.

Joel F.
Clasificación:

I don't want to rate the location poorly because they were very nice. However, the corporate office I assume has greatly failed in this. I was told that the only 26 ft truck was an hour away from my location. There are numerous uhaul facilities in my area. We drove an hour, they did not have the truck we ordered. The only remedy was a 20 ft truck because Uhaul corporate offices didn't do their homework. We ended up leaving 10% of our stuff because we didn't have enough room in the truck. Thanks alot Uhaul for all your help

Joseph K.
Clasificación:

El cliente no dejó un comentario.

John O.
Clasificación:

I was supposed to pick up the trailer in Gardner, MA, per my online reservation. Called Gauthier., they never heard of me. They told me to call Gardner,. They too never Heard of me. Spent half an hour on hold trying to figure out why I got switched to Jaffrey, NH. Never got a good answer, except that's where your trailer is. More than twice the distance from my home. Why? The people at Gauthier we're great!

Luke L.
Clasificación:

El cliente no dejó un comentario.

Paul M.
Clasificación:

Cup holders were sticky with spilled soda or something. Sure it's a moving truck, but who wants sticky stuff all over them?

Linda M.
Clasificación:

El cliente no dejó un comentario.

Matthew H.
Clasificación:

El cliente no dejó un comentario.

WILLIAM S.
Clasificación:

El cliente no dejó un comentario.

John C.
Clasificación:

El cliente no dejó un comentario.

Jayne S.
Clasificación:

El cliente no dejó un comentario.

Malena S.
Clasificación:

El cliente no dejó un comentario.

Tom W.
Clasificación:

Polite, clean, caring and very helpful!

Nancy B.
Clasificación:

El cliente no dejó un comentario.

James C.
Clasificación:

Check was fast and easy. I had to change my scheduled pick up time that day, when I called the employee was very friendly and there were no issues rescheduling.

michael R.
Clasificación:

El cliente no dejó un comentario.

JASON G.
Clasificación:

when i picked the truck up there was no pre trip inspection of the vehicle I drove a hour and forty minutes to pick up furniture but it was raining and the truck had a pool of water on the inside so i wasnt able to pick up my furniture and now have to rent another truck and there was no offer to make it right seems like i should have got so kind of refund

Edward M.
Clasificación:

Very good experience, no issues whatsoever.

Jeffrey T.
Clasificación:

cigarette smoke so thick i could barely breath. I returned the truck 45 mins late i they charged me for another day. I get it. But it would have been nice to get a break.

David C.
Clasificación:

I have rented 5 trucks over the past 2 months and 4 of those times the customer service was terrible. You never have the right size truck available and you don't inform me until it's too late to change my plans. Then the customer representative on the phone is rude and not able to make any accommodations for shortcomings. The trucks have been dirty and almost out of gas every time. That causes unnecessary delays at the beginning of my day. U-haul obviously has no nationwide competition or they wouldn't be in business. Good opportunity for someone to start a business.

Donna P.
Clasificación:

El cliente no dejó un comentario.

CHARLES T.
Clasificación:

Excellent service. No.problems at all..perfect

Gregory M.
Clasificación:

NOTHING NICK IS THE MAN AND DID AN AMZING JOB

David C.
Clasificación:

El cliente no dejó un comentario.

Katelin L.
Clasificación:

El cliente no dejó un comentario.

Lawrence S.
Clasificación:

El cliente no dejó un comentario.

SHAWN M.
Clasificación:

El cliente no dejó un comentario.

John D.
Clasificación:

El cliente no dejó un comentario.

Karen J.
Clasificación:

El cliente no dejó un comentario.

Bruce E.
Clasificación:

Everything smooth and accommodating.

Katherine T.
Clasificación:

El cliente no dejó un comentario.

PETER G.
Clasificación:

The I haul website was slow slow slow need to improve your web system to much wasted time and delays. The shop was great

Gustavo R.
Clasificación:

Very nice location,easy going employees, ready to help very satisfied!!

Francesca D.
Clasificación:

El cliente no dejó un comentario.

Cheryl F.
Clasificación:

Very accommodating and clear on entire transaction.

JO-ANN G.
Clasificación:

El cliente no dejó un comentario.

Richard C.
Clasificación:

They quickly fixed an issue with checkin mileage. Very nice folks there.

Crystal rose R.
Clasificación:

El cliente no dejó un comentario.

Jean D.
Clasificación:

El cliente no dejó un comentario.

Jason S.
Clasificación:

Used 24 hour drop off, Uhaul doesnt tell you on website or app that photos of things are required thankfully I wasnt about to be screwed and took plenty of photos at drop off. This location wasnt open on Sunday so I called Uhaul to ensure I wont be charge an extra day and found out i needed photos to be emailed. Then on Monday drop off location called and said I was going to have to pay extra for fuel not being at correct level. I refused and location "cleared" added charges.

paul D.
Clasificación:

El cliente no dejó un comentario.

SUSAN S.
Clasificación:

Nick Ellis is a professional. We did return the truck cleaner than we got it, and if I had a bit more time, I would have hit it with a power washer to get the mud splatter off the front.

SHARI R.
Clasificación:

El cliente no dejó un comentario.

Peter L.
Clasificación:

El cliente no dejó un comentario.

JOHN S.
Clasificación:

Gauthiers Auto Service was a professionally run business. The man there was pleasant to deal with and very helpful.

ZACHARY P.
Clasificación:

El cliente no dejó un comentario.

sean D.
Clasificación:

Staff wasn't very friendly or helpful. I felt like I was bother him... mistook my reservation information (pick-up time) which caused me to waste a lot of time correcting it.

Shekiah W.
Clasificación:

El cliente no dejó un comentario.

Stephen G.
Clasificación:

El cliente no dejó un comentario.

DAVID M.
Clasificación:

El cliente no dejó un comentario.

Michelle W.
Clasificación:

El cliente no dejó un comentario.

Sue M.
Clasificación:

Gauthier's saved my day - I had a truck reserved at U-Haul in Keene, where I was living, and the day before I happened to call there to confirm - they told me they had no truck for me since I was going one way - I'd have to go to Jaffrey! This took an hour out of my moving day - however, Steve and Zack at Gauthier's came through, called me right back, got us on schedule. Big Kudos to Gauthier's, bad business policy for U-Haul. (U-Haul, If you confirm a location with a customer, make sure you have a damn truck available for them.)

Benjamin B.
Clasificación:

El cliente no dejó un comentario.

PAUL M.
Clasificación:

El cliente no dejó un comentario.

John W.
Clasificación:

Nothing, everything went great!

michael M.
Clasificación:

El cliente no dejó un comentario.

Stephen G.
Clasificación:

El cliente no dejó un comentario.

charles P.
Clasificación:

Everything was perfect. Very clean truck and drove perfectly. It was ready to pick up.

Stephen G.
Clasificación:

El cliente no dejó un comentario.

Lorna B.
Clasificación:

Rude, stole money from me, aggressive, refused to take uhaul until I paid 102 dollars, stole my deposit, will never rent a uhaul from this place

ELISA B.
Clasificación:

El cliente no dejó un comentario.

Alan P.
Clasificación:

El cliente no dejó un comentario.

Alan P.
Clasificación:

El cliente no dejó un comentario.

Samuel J.
Clasificación:

Refund my money

Lori W.
Clasificación:

The customer service was awesome.

Cathie B.
Clasificación:

Consistantly the best place to rent uhauls.Very knowledgeable. Doesn't try to sell you any products you won't use.

Nathan C.
Clasificación:

El cliente no dejó un comentario.

Lynne H.
Clasificación:

I have had two good experiences with Uhaul. Wish Uhaul locations were open at least until 5pm on Saturdays as that's the day most people move and drop the truck off.

Waldemar P.
Clasificación:

Nothing

CHRIS C.
Clasificación:

El cliente no dejó un comentario.

Edward M.
Clasificación:

El cliente no dejó un comentario.

CHRIS C.
Clasificación:

Newer trucks.

gene L.
Clasificación:

El cliente no dejó un comentario.

Brett G.
Clasificación:

It was a night drop off so I didn't see anyone but it was clear where to drop it off and was easy to find

Anne B.
Clasificación:

The trailer had two different identification numbers on it. One on side and different one on back

charles P.
Clasificación:

El cliente no dejó un comentario.

Carrie P.
Clasificación:

El cliente no dejó un comentario.

patricia W.
Clasificación:

El cliente no dejó un comentario.

MIKE M.
Clasificación:

El cliente no dejó un comentario.

LAUREEN M.
Clasificación:

El cliente no dejó un comentario.

Alejandro T.
Clasificación:

El cliente no dejó un comentario.

Mark O.
Clasificación:

OMG - These guys are horrible!!! I had a reservation but then told me I couldn't use the truck because someone had reserved it for the following day. I told them it would be returned today so it would be available for the next reservation but that wasn't good enough. It took over an hour to get it resolved, what a complete waste of my time. Never Again!

Karen F.
Clasificación:

Gauthier's was very helpful and friendly.

KEN C.
Clasificación:

everything was fine, no problems

Kurt B.
Clasificación:

It was my understanding that I was to pick up my trailer from Petersham, MA. The day before I was to pick it up, I was informed that I would have to pick it up from Jaffrey, NH instead - almost 1 hour further away! When I called back to complain, I was told that the Petersham location does not even rent trailers, and that I needed to pick one up in the "general location", 50 miles away! I feel that this policy is inconvenient and less than honest. When I rent equipment from a particular location, I expect to find the equipment at that same location. This is not how a company should conduct business, and I will look elsewhere for any future rentals.

Mike M.
Clasificación:

El cliente no dejó un comentario.

Elizabeth V.
Clasificación:

El cliente no dejó un comentario.

brent A.
Clasificación:

Wrong g Kent truck causing problems and delays.

No se han enviado comentarios para esta ubicación.

Volver
arriba