Customer Reviews for Gator Lake Auto Service
(U-Haul Neighborhood Dealer)

641 reviews

5653 E Irlo Bronson Memorial Hwy   Saint Cloud, FL 34771
(@Gatorlake)

(407) 892-6363

Office Hours

  • Mon-Fri: 7:30 am–1:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(407) 892-6363

5653 E Irlo Bronson Memorial Hwy
Saint Cloud, FL 34771
(@Gatorlake)

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am–1:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

All good!

Tom Johnsen 
Rating:
5.0

Throughout my querries and interactions with Joe, he has convinced me that U-Haul was the best alternative for a move. Customers may not notice the difference between U-Haul and other's, your trucks are lower in high and better, easier to handle loading and unloading. I am so happy with the customer service I received at starting point to the return that I will once again be using U-Haul from gâter next week. Thanks for the attention I received from your agents.

Charlie Poli 
Rating:
5.0

Customer did not leave a comment.

William Quiroga 
Rating:
5.0

Customer did not leave a comment.

mike gilsdorf 
Rating:
5.0

The person in charge is an awesome man.

Javier Pacheco 
Rating:
5.0

Customer did not leave a comment.

Deborah Mckelvey 
Rating:
4.0

Easier pick up/drop off application on phone. Took almost an hour to pick up keys as website was slow and unpredictable!

Ann Carpenter 
Rating:
3.0

I arrived before 5 and no one was there. If there was an office l could not find it.

David Motola 
Rating:
5.0

Customer did not leave a comment.

Ariel Calderon 
Rating:
3.0

Customer did not leave a comment.

FREDERICK QUIJANO 
Rating:
5.0

Customer did not leave a comment.

Jose Rivera 
Rating:
5.0

Customer did not leave a comment.

Jannine Kook 
Rating:
5.0

Customer did not leave a comment.

Carlo Gonzalez 
Rating:
3.0

Location is very dark no lights at all. Other than that everything was good.

Madelyn Rivera 
Rating:
5.0

Very nice

Nelson Nascimento 
Rating:
5.0

Customer did not leave a comment.

Cynthia Tebbetts 
Rating:
5.0

Customer did not leave a comment.

ISAIAS ROMERO 
Rating:
5.0

Customer did not leave a comment.

Carlos Garcia 
Rating:
5.0

Customer did not leave a comment.

Madeline Vega Berrios 
Rating:
5.0

Customer did not leave a comment.

Steven Bohmann 
Rating:
5.0

Customer did not leave a comment.

Rubelkis Pimentel 
Rating:
5.0

Joe was awesome and the MAN! Thank you Joe!

Carlos Garcia 
Rating:
5.0

Customer did not leave a comment.

Jose Rodriguez 
Rating:
5.0

Customer did not leave a comment.

KIM RODRIGUEZ LARA 
Rating:
5.0

Customer did not leave a comment.

Michael Ozment 
Rating:
5.0

Customer did not leave a comment.

MARIEL CARABALLO 
Rating:
5.0

All good.

Luis Vanga 
Rating:
5.0

Customer did not leave a comment.

Hanadi Itani 
Rating:
3.0

Customer did not leave a comment.

Xin Q Zhou 
Rating:
5.0

Everything was great.

Agustin Moran 
Rating:
5.0

Customer did not leave a comment.

RICHARD PAK 
Rating:
3.0

No issue’s dropping my truck off!

Sherida Reed 
Rating:
3.0

Customer did not leave a comment.

Jose Vega 
Rating:
3.0

Location is not inviting, however the service was good and the team was very polite and efficient.

Willy Bordignon 
Rating:
5.0

The app rental process was convenient Called owner of location with question and very helpful and professional

Cesar Caro Jr 
Rating:
5.0

Everything was good. Customer service was great.

Strother Bracy 
Rating:
5.0

Great. Service in time and near our place.

Hilario DeLeon sanchez 
Rating:
2.0

I fueled up your truck to the same level I got it. I even have a picture of before and after and I was charged fuel again. So disappointed having to be double charged

James Grenus 
Rating:
5.0

Súper nice

Roberto Rosero 
Rating:
5.0

The trailer needs to have a trailer jack to make it easier to disconnect the trailer at the destination. I am 70 years old and I don't have the strength I use to have when I was younger. It took me and my wife quite awhile to be able to disconnect the trailer from our truck once we arrived at the drop off location!!!

Dan Geringswald 
Rating:
5.0

Customer did not leave a comment.

james roberts 
Rating:
3.0

Customer did not leave a comment.

MICHAEL ROUSH 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER Rodriguez 
Rating:
3.0

Tow dolly had a tire with only 21 psi

Rodrigo Da Cruz Calderon 
Rating:
5.0

No improvements needed.

Andre Thomas 
Rating:
5.0

Customer did not leave a comment.

Mickey lee Gordon 
Rating:
5.0

Customer did not leave a comment.

Dianny Nieves 
Rating:
5.0

Easy to find. Awesome customer service. Really vlean truck.

MARY ORTIZ FRANCIS 
Rating:
5.0

Customer did not leave a comment.

pateick leon leaks 
Rating:
1.0

Not let old crackhead scammers run any affiliation with your organization

Tristan Bray 
Rating:
5.0

Customer did not leave a comment.

Christian Viola 
Rating:
5.0

Customer did not leave a comment.

joe bruggeman 
Rating:
3.0

Not a lot of room to drop off trailer.

Daniel Jasinski 
Rating:
5.0

Customer did not leave a comment.

JOSHUA BECKERMAN 
Rating:
3.0

Might not be the most modern facilities but has what you need. I have done business here two times before.

Peter Gaines 
Rating:
2.0

I returned it ahead of time because the truck was in bad shape .. To start the engine needs several attempts, apparently the engine needs more maintenance...

alcibiades marvan plancarte 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE KEITH 
Rating:
5.0

Customer did not leave a comment.

Peter Gaines 
Rating:
5.0

Customer did not leave a comment.

Sylvester Molinaro 
Rating:
5.0

This truck was a beater. If I needed it for more than a local 19 mile round trip, I would have refused the rental. Check engine light was on, and then a green wrench icon came on. Steering was sloppy, gear shift was sloppy and wanted to hang in reverse whenever I tried to put it in park. Not what I've come to expect from u-haul.

Richard lee Perry 
Rating:
5.0

Customer did not leave a comment.

debbie hulegaard 
Rating:
5.0

Customer did not leave a comment.

Hector Dominguez 
Rating:
5.0

Double check the tire pressures. One of the 4 tires was a little low on its air pressure. The customer service was great and the trailer was ready when I showed up for my appointment.

Dan Geringswald 
Rating:
5.0

Customer did not leave a comment.

JOSHUA john BECKERMAN 
Rating:
5.0

Customer did not leave a comment.

ricardo rodriquez 
Rating:
5.0

Customer did not leave a comment.

Darlene Shull 
Rating:
5.0

Great customer service went over equipment explained

kirk alexander yochum 
Rating:
5.0

Customer did not leave a comment.

bruce prehal 
Rating:
5.0

Customer did not leave a comment.

Timothy St Gordon 
Rating:
5.0

Customer did not leave a comment.

james roberts 
Rating:
5.0

Gracias

daniel garcia 
Rating:
5.0

Customer did not leave a comment.

RUSSELL WILLISON 
Rating:
5.0

This man has been serving uhaul for 50 years and it’s clear why. Great service!

Raymond Bromante 
Rating:
5.0

Lower prices

rowdy bolinger 
Rating:
4.0

Customer did not leave a comment.

KATRINA THOMPSON 
Rating:
5.0

very accommodating and available by phone

TINA DIMARCO 
Rating:
5.0

Customer did not leave a comment.

KIRK Krummp 
Rating:
5.0

Customer did not leave a comment.

SERGE MUKOIE 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Krummp 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Krummp 
Rating:
1.0

Customer did not leave a comment.

Vandalyn Oden 
Rating:
5.0

Customer did not leave a comment.

Michael morton McGill 
Rating:
5.0

Joe is very customer service oriented and very nice to deal with. This is my third time renting from this location and will continue to do so as the need arises.

Timothy Linder 
Rating:
5.0

Customer did not leave a comment.

Allen Bailey 
Rating:
4.0

The trailer was so rusty and old that just looking at it I felt I needed a tetanus shot. The trailer worked fine just ugly. Facility service was great.

Elbert Campbell 
Rating:
5.0

Excellent service at Gator Lake Uhaul

Julien edwardo 
Rating:
5.0

Excellent service

honoria esperanz lopez 
Rating:
2.0

Was close but the place need improvement and close so early

Thanh Bao 
Rating:
5.0

Customer did not leave a comment.

Luis Vanga 
Rating:
5.0

Customer did not leave a comment.

Arnaldo negron Morales 
Rating:
1.0

truck a/c was not working turn signal were not working and front tires were wabbly .

Francisco Bermudez 
Rating:
5.0

Excellent customer service and friendly. Will us this location for my next U-Haul needs

Timothy Linder 
Rating:
5.0

Customer did not leave a comment.

Justin Delk 
Rating:
5.0

You cannot improve on excellent.

Sharon Kovach 
Rating:
5.0

Rob was excellent.

Anthony t Juron 
Rating:
1.0

Overbilled me for incorrect information they added. Location is completely dark, no lighting at night for after hours drop off on Saturday evening. This location is a junk yard that rents U-haul trucks.

Franklin Reindl 
Rating:
3.0

Since I was not familiar with this area I could have picked a closer spot to return it. Otherwise it was fine.

Doreen Rivera 
Rating:
5.0

Customer did not leave a comment.

mohammad momani 
Rating:
5.0

The owner of the business was really friendly and helpful.

Lorenzo Tognoli 
Rating:
3.0

Im reserv the 26 ‘ truck and when im go over there they give ne the 15’ becase some body have the big one for tge nezt day

JOSE TIRADO 
No reviews have been submitted for this location.

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