Comentarios de los clientes para Gator Hole Country Store

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Gator Hole Country Store

Clasificación general:

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Les B.
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El cliente no dejó un comentario.

John B.
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The representative was very kind, patient, and informative. He went above and beyond our expectations.

Charles T.
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The owner was very knowledgeable about equipment and very helpful about the service of the equipment I would recommend his store to anyone.

Charles R.
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Nothing they did a awesome job.

RUSSELL B.
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El cliente no dejó un comentario.

Audrey S.
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El cliente no dejó un comentario.

joel L.
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El cliente no dejó un comentario.

michael W.
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N/a

KEVIN M.
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Was a painless process. Only glitch came when I was charged for insurance, which I elected not to get when I completed the on line forms. The young lady couldn't refund the charge without having to do a whole new contract.

STEVEN M.
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This is not where I dropped off the trailer. These are not the dates that I rented the trailer. This is a made up invoice to cover the lack of an invoice for when I did rent it back on 8/1/20

Judith K.
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Very Helpful and Kind. Helped me hook up the trailer and just went above and beyond.

Kristy B.
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El cliente no dejó un comentario.

john T.
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Dan at unadulterated was very informative and safety oriented which made me comfortable with my choice.

Wallece M.
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El cliente no dejó un comentario.

Angela L.
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El cliente no dejó un comentario.

Kathy D.
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Computer had glitches

Crystal L.
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Nothing everything was great

Daniel P.
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El cliente no dejó un comentario.

Nancy T.
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El cliente no dejó un comentario.

Philip E.
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Checkin and checkout went quick. This was the best service of any U-haul location I have used.

Jimmy B.
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Friendly, courteous, and helpful. Could not have been better.

Kevin M.
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I rented a motorcycle trailer.The man I dealt with asked me,“What Model Motorcycle Do You Have.”After my bike bottomed out on the ramp I believe he had knowledge some models will bottom out.All U-haul representatives should be upfront with any design issues.After I bottomed out l had to raise the ramp to get the bike on trailer.Very disappointed with this rep.

Justin J.
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El cliente no dejó un comentario.

Parris B.
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El cliente no dejó un comentario.

EDward E.
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Very Good Equipment!!! No Problems!!!

Tami M.
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LOVED OUR EXPERIENCE!!

James B.
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Did his job noticing details.

Ed A.
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it was the best experience I have had . the manager was very helpful

Patrick T.
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El cliente no dejó un comentario.

Josh T.
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El cliente no dejó un comentario.

Jason H.
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Dan was great. Called me before pick up to make sure I knew where he was located. Hooked up my trailer for me, made sure all my questions were answered. Nichole was great at drop off, she made sure that I didn't have any issues with the rental. Location is easy to get in and out of. I will continue to rent from this location for my Uhaul needs.

Jennifer L.
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El cliente no dejó un comentario.

JAMES M.
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El cliente no dejó un comentario.

Richard L.
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Dan runs a great U-Haul location. He was very helpful and friendly. No issues!

Lori M.
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El cliente no dejó un comentario.

Corey C.
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El cliente no dejó un comentario.

Justin B.
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I rented a trailer for one day and returned it 7 hours early and was charged for 2 days.

Gregory G.
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None

William B.
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El cliente no dejó un comentario.

Chris T.
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El cliente no dejó un comentario.

Steven B.
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I have rented several vehicles.. Trucks, trailers etc. Over the last couple weeks. The physical location and people at each location have been fantastic to work with.. The Uhaul reservation system, scheduling and everything unrelated to the local branch has been horrible... Absolutely and unequivocally horrible. Hard to believe this is UHAULs core competency..

Donald S.
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Box had a leak from a previous repair.

Thomas W.
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El cliente no dejó un comentario.

laurence M.
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El cliente no dejó un comentario.

Jim H.
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All was handled in an outstanding manner!!!!1

William G.
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The Gator Hole was a great drop off location. They were friendly and helpful.

helen C.
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El cliente no dejó un comentario.

BILL S.
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The checkout process needs to be improved. I had already gone on line and entered all the information that was required by uhaul to rent my trailer. I was given a special upgrade price by uhaul since you didn't have the trailer I was looking for. When I got to the Gator Hole, he did have the trailer I was looking for so he changed the paperwork for the change in trailers. The computer didn't show where I was quoted a special price so I had a discussion with Dan the owner about that which took more time to get changed. Dan was very nice and accommodating to try and satisfy my needs. I feel the problem was with the online reservations where the inventories are not current with what is actually on had at the rental locations. I felt it took to much time to actually pick up the trailer at the rental location due to incorrect information being supplied to the pickup place.

SCOTT W.
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Less paperwork for repeat customers

Fred S.
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Service was excellent! Dan ensured thst we understood how to safely tow the trailer and helped us connect and disconnect it. I highly reccomend and will definitely go there next time I need to rent a truck or trailer.

SCOTT W.
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Less paperwork for repeat customers

Richard B.
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El cliente no dejó un comentario.

Zachary G.
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Great customer service!

Stephanie P.
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The guy running this place was unfriendly. The unit I rented was being used as storage and had to be emptied when I got there. He also added insurance that I did not want. He did not go over the condition of the uhaul. I received a text to view the report after I was leaving his store.

John H.
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good and thorough. checked lights when I returned it so the next customer is ready to go.

THOMAS C.
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El cliente no dejó un comentario.

JENNIFER C.
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El cliente no dejó un comentario.

Paul W.
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Difficult time parking trailer due to so many in stock

roger C.
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Very Helpful and efficient people

Ernest H.
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El cliente no dejó un comentario.

RALPH S.
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be more concerned about the customer than lunch. went over everything so fast and with a bad attitude because it interrupted his lunch.

Dexter B.
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Discuss what U-Haul expects in professionalism and proper customer service with U-Haul operators. Maybe it was just a bad day but I would never go back nor recommend.

Bradley M.
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Great service focused on the customer

Joseph Z.
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El cliente no dejó un comentario.

Ed M.
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Very friendly staff and great customer experience here.

wayne A.
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El cliente no dejó un comentario.

Kelly E.
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El cliente no dejó un comentario.

Donna N.
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No improvements needed. Dan at the Gator Hole is fantastic!

Patrick M.
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El cliente no dejó un comentario.

Michael B.
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I assume I was talking to the owner. He is a super nice guy and very customer focused.

harrison B.
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Really nice guy

Paul T.
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El cliente no dejó un comentario.

Nicola B.
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El cliente no dejó un comentario.

Robert F.
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Dan, the owner of the Gator Hole Country Store was Awesome. He was Extremely Helpful, Friendly, and Knowledgeable. I Would Definitely go back there, and Definitely Recommend the Gator Hole. Great Service

SCOTT W.
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El cliente no dejó un comentario.

Charlie R.
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El cliente no dejó un comentario.

Tracie M.
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The u-haul service itself was the most horrible experience EVER!!!!!!!!

Lesslie B.
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El cliente no dejó un comentario.

Gene H.
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El cliente no dejó un comentario.

Amanda D.
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I was overcharged on my card. I was charged more than was on my paper for the deposit. I was also 2 hours late returning but called to tell them but I was still charged for a while 2nd day and I am not happy. But the location and owner of the store is fantastic

Joe C.
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The Gator Hole rocks - Dan was very easy to work with - will use the Gator Hole again!

Joe C.
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Just keep doing that way and you should get a lot of business. Open on Sunday was a very big plus for me!! Thank you

ricky R.
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El cliente no dejó un comentario.

Joe C.
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Lower the price for one way rentals

Richard M.
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Dan was very helpful and took some stress off of us while we were trying to move.

Steve G.
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El cliente no dejó un comentario.

Steven B.
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Gator Hole location is the best U-Haul I've ever rented from

tim L.
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Nice little country store

TRAVIS D.
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When we made the reservation it was set for pickup at Coastal Storage off 15th st. We get there at 8:30 for our truck after I called the night before and got confirmation we were told by the guy they do not open until 9. So waited another 30 mins to be told he doesn't have our reservation. When I give him my number I'm told the location had been moved to Leland 15 mins away at Trexler Hardware without any notice and that uhaul double books all the time. He had no trucks for us. So we drive there to Leland only to be told our reservation was at 8am and we didn't show so they gave our truck away. Then by chance the owners brother had a store that rented uhauls and he was able to get us one but we then had to drive to Winnabow which is another 15 mins away from there to pick up the truck. Needless to say we will not be using Uhaul anymore!

anthony C.
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The location was convenient, not far from my home. There was a variety of equipment available. So everything was OK.

Randy A.
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El cliente no dejó un comentario.

Carrie N.
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Our resevation got bumped from our original location it would have been nice if we recieved an email day before telling us that

mark B.
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Very good and fast

Jason M.
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Dan at The Gator Hole location was awesome! I needed rental equipment to evacuate in advance of hurricane Florence, and he and the other staff went above and beyond to help me out on a tight schedule, even though they needed to evacuate as well. Great service. I will return next time i need rental equipment.

Stephen F.
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El cliente no dejó un comentario.

Jessica B.
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El cliente no dejó un comentario.

A R S.
Clasificación:

Allow one-way trailer rentals

No se han enviado comentarios para esta ubicación.

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