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Customer Reviews for Gas On The Run Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Nice and easy Thank you
OUHIR SAwful people
DAVID MRent, Gas and free parking Very convenient
OUHIR SZachary did an awesome job!
ROBERT WNothing. Spot on with everything
WALLACE SZach and his team are supper helpful!
EDD PNothing. Perfect gentlemen.
WALLACE SVery easy in and out,rental agent was very friendly. It also was nice that you can refuel truck right on site.
Autlio BNot very helpful communication was poor
Timothy GThe car wasn't have AC
Jucal VNot switch my pick up location. U-Haul switched my pick up location 2 days before and lied about how far it was from my original pick up location that I chose. Had I known how far it was from my original location, I would not have agreed to it.
Christina VGreat service!!
Vit LPrefer to use a hub rather than one of these small uhaul locations that isn’t strictly a uhaul rental location.
Douglas WThe people there were so nice and ready to serve the needs that we needed.. Everybody should be as nice as them there!!
BRUCE LThe truck definitely needed an alignment and felt/sound like the automatic transmission needed attention. Fine for local move, but wouldn't want that truck for a cross country move.
Andrea CThe U-Haul App did not work properly - it took me numerous times and 2 calls to customer service to properly check in and return the truck.
Bruce FProfessional, quick and very convenient This location has great potential if UHAUL provides them with trucks, they have one or no trucks at all times
ROBERT YThe gas attendant was super helpful when I came to drop off the truck. Kind and courteous and informative.
Emmanuel VSuper nice gentleman helped me get it checked in.
Christopher SZach and his employee are great to work with. They were able to find me the 26 foot truck at the last minute. Highly recommended!
FAHAD VThe truck smelled like gas the whole time and started smoking on the way back to drop it off.That probably explains why the engine light was on.They clearly don't care what kinda trucks there's giving out :( just glad we made it safe
Dezarie DZachary did an awesome job in helping me with my rental.
Robert WThe ramps on the trucks I've rented could all use some spray lubrication. They have all been hard to slide back under the truck.
Richard GFriendly service. Was quick in and out.
Scott SConvenient location. Very close to home. On the smaller side but almost always has the trailer I need.
Paul JRealized after the trip there was no spare tire on board. Service lights flashing, etc. Staff very friendly and a pleasure to deal with, however. Will go there again next time, this is a smaller dealer and easier to deal with
scott dThe big drop off yard was nice and easy to maneuver around.
Randall BPaid for a dolly that I didn't need or ask for. Other than that, everything went perfect.
Andre VNot a thing everything went perfect
Donald BVery friendly staff
Leonard LInformative and helpful.
David PStaff were very friendly.
Leonard LImprove costumer service not specifically this location but when I called the website customer service nobody was helpful explaining how the drop off worked. We wanted to drop off at 7:15pm (location closed at 7pm) and we were not sure how to drop off at another location that was open or if there was a possibility to drop off at the original location even though it was closed. We had to call customer service 6 times and it took us two hours to complete the drop off. It seemed like nobody wanted to help.
Jose SEasy pick up and easy drop off. Very convenient.
HARRY pTeam members were very polite and friendly. Service was awesome and quickly handled.
BRUCE LThe attendant inside for pickup as well as the attendant for drop off were extremely kind and helpful! Something you don't see often anymore so I wanted to make sure they were aware that someone noticed.
Elizabete DRatcheting mechansim on car hauler was seized when i went to unload. Took over an hour in the dark trying to fix. Had to call for someone to assist. Want a partial refund.
glenn pIt was I’m and out very fast got the job done price was right too
cindy mVery nice people who own this location
john dAlways fast and easy to rent there. Nice people.
Mark MAlways a good experience renting out of this location.
Daniel GGot a call as I already pick up vehicle needed oil change and tried to have me drive to providence to get another truck. Already had vehicle and reserved it and they tried to cancel house before pick up! They need to do better. Service stations was great though!
Patrick CThe owner/ operator was great. Very helpful setting up my next rental for Labor Day because of the holiday so I can move my daughter into college. Gracias
Scott TAll was good. Friendly and very courteous.
William LProfessional and helpful staff.
CHRISTOPHER MThe employee who waited on me was friendly knowledgeable and awsome
martha mExtremely easy location to rent a truck. Nice staff.
Gregory HBest customer service. Always rent from this location. 5 Stars.
VIVAN FThe truck had some mechanical issue. I ordered 3 dozen moving blankets but there were none available at this location causing me to travel to another Uhaul location to pick them up.
Coleen SWe rented trucks two weekends in a row from the same location. The first weekend, everything was wonderful and the truck was an amazing condition. Mike, the person who ran the U-Haul transaction was excellent both times. He is thorough and a very impressive multitasker. This past weekend, the truck we rented was completely covered in a white powder, some thing like plaster or cement dust. Had to wipe down the upper shelf and then mop the bed of the truck with a damp mop. We try not to use much water and therefore had to work for over an hour to get it clean enough to put our belongings in there. This is not what we expected at all. Based on the customer service experience, I think Mike does a great job. Based on the quality of equipment, it's a mixed bag with yesterday's experience being a real low point
richard T