Customer Reviews for Gas City
(Distribuidor de U-Haul del vecindario)

156 comentarios

3074 W 14th St   Cleveland, OH 44113

(216) 781-3220

Horario

  • Lun.- dom.: 8:30 a. m. - 8 p. m.

Services at this Location:

Contáctanos

(216) 781-3220

3074 W 14th St
Cleveland, OH 44113

Services at this Location:

Horario

  • Lun.- dom.: 8:30 a. m. - 8 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

SHINITA M. 
Clasificación:
3.0

Make sure the steering and suspension on your trucks is safe. My truck was all over the road and I had to drive 25-30 mph on side streets cause 55-60 on the highway was horrible

Rick A. 
Clasificación:
5.0

Thank as always clean and reliable.

Ashley B. 
Clasificación:
4.0

El cliente no dejó un comentario.

tomasae W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Elizabeth H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL E. 
Clasificación:
4.0

based on convenience and personnel yes

GARY I. 
Clasificación:
4.0

Please make sure all trucks have a ramp .

Albert N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
2.0

The movers I hired through your website never showed up, would not answer the phone. I would like a refund for what I paid them. And all honesty the entire transaction should be refunded. I was left with nobody to help me move in a new city. You should also not allow them to advertise on your website.

Patrick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
4.0

I reserved a van day-of, and the whole process went very smoothly. Check-in and check-out was in the gas station â€" convenient for end-pf-drive gas refilling. Only a handful of uhaul rentals available there, but I didn't have to wait to be helped when checking in with the guys behind the counter. The van was in good condition (except for a broken side mirror) and drove well.

Janna M. 
Clasificación:
5.0

El cliente no dejó un comentario.

alfredia V. 
Clasificación:
4.0

No masks by operator, truck was full of dog hair, some of the packing pass were damp/wet and smelled like dog. I'm glad I took my allergy pills or it would have been a really bad time. Can was full of dog hair tumbleweeds.

Andrew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth A B. 
Clasificación:
1.0

Waaaay too expensive

Luis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

detra A. 
Clasificación:
3.0

This location was a small dropoff area. It took a while to have receipt sent to me. It was a convenient location close to where i was.

TIMOTHY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin W. 
Clasificación:
2.0

Have a clean truck and no have weed buds, a fairly simple request.

Luis Q. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jo L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lauren S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeniffer J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dominic H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony S. 
Clasificación:
5.0

Great service. Nice guy.

Patrick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
1.0

Truck was old needed repair and filthy

Mark R. 
Clasificación:
5.0

The equipment was clean but the tire was very low (as the truck informed me) but the attendant gave me the $1.00 to fill the air in the tire. Gracias.

PRISCILLA G. 
Clasificación:
5.0

The staff was very friendly and attended to my needs promptly. They went above and beyond to personally contact me because I had forgotten something in the truck. I was glad they made accommodations for me to retrieve my lost item.

Denys M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jay R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin P. 
Clasificación:
5.0

I started with one gentleman and he was very nice and helped alot with what I needed after going to 2401 center st which was closer to me. And bring it back was a breeze with the second guy to now they have become one of my go to spots for every thing so so nice.

gloria S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey B. 
Clasificación:
5.0

Nothing - I've rented >35 UHauls in my life, and this location is always the quickest and easiest to work with!

Timothy C. 
Clasificación:
1.0

the truck was extremely dirty In-N-Out had a terrible order of cigarettes every time I stepped on the brakes the whole truck would jerk and jiggle as if it needs break work to get checked in at took an excess amount of time

Gabriel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tabatha G. 
Clasificación:
5.0

El cliente no dejó un comentario.

natasha J. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jacob Patrick S. 
Clasificación:
5.0

There were a few bugs in the uhaul before I put stuff inside but not a big deal cause you can't help if some get in. Maybe to spray something for them so they aren't inside the truck

NICHOLAS K. 
Clasificación:
3.0

A lot of construction in the area, difficult to maneuver given that.

Glen J. 
Clasificación:
5.0

Super nice and friendly customer service! Made our moving day more pleasant ??

Stefanie D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paul M. 
Clasificación:
3.0

No indication of location

Solita Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Thanh C. 
Clasificación:
1.0

Absolute turd gas station down town kind of inconvenient and the drop box was cover with a sign that had fallen

MATHIAS F. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVELYN J. 
Clasificación:
3.0

Better accesibility

Daniel O. 
Clasificación:
5.0

The customer service at this location on my date of service was phenomenal! A genuine good guy bringing positive energy to everyone he encountered. He deserves a raise!!

Laurence D. 
Clasificación:
1.0

El cliente no dejó un comentario.

Shwan S. 
Clasificación:
2.0

Can't easily park large uhauls. Good for small ones though

Robert B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott D. 
Clasificación:
1.0

Customer service.

MOHAMMOD A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Mary P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey C. 
Clasificación:
5.0

It was a convenient location. The person who processed my rental was very nice and professional. I did not experience any issues.

Nenad M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer D. 
Clasificación:
4.0

El cliente no dejó un comentario.

TARAS T. 
Clasificación:
5.0

Great job and very accommodating.

Marcel B. 
Clasificación:
3.0

I didn't receive my furniture dolly at the pickup location.

Ryan M. 
Clasificación:
5.0

They were great, fast, efficient and super nice! They were able to give us additional time for the truck. It was a pleasant experience.

Gerardo R. 
Clasificación:
5.0

Dont bother with the online pickup tool. Just go in, the owner is helpful and courteous. A gem in an otherwise sketchy neighborhood.

Jason M. 
Clasificación:
5.0

Excellent customer service from the owner!

Casey O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Taylor B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Davidalan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shiyu Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom L. 
Clasificación:
3.0

Would only recommend location if it would save on mileage.

Michelle M. 
Clasificación:
2.0

I was originally supposed to pick up my 1-way truck at the Clark Avenue UHaul in Cleveland, but they didn't actually have a truck ready for me. I ended up having to pay for an Uber to drive me to the Gas City location. The Clark location didn't apologize at all, it ended up taking an extra hour. The Clark location also wasn't upfront about costs--I asked about costs associated with keeping my truck some extra days, they said it was only $40/day, but did not disclose the $16/day associated with SafeMove, which I'm assuming most people take out anyway. The Gas City location was great--the Clark location was not helpful.

Natalie V. 
Clasificación:
3.0

I used my mobile to rent the truck and ended up waiting for about 15 minutes outside in the cold for my rental to be approved. I don't know what took so long but that was a definite down side to the rental process.

Elizabeth J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Demetrius W. 
Clasificación:
1.0

Took 35 minutes exactly to check in even though I had everything submitted. This person takes care of every lottery customer on the planet before getting to people who just need to complete a two minute check in. It was unbelievable.

david S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea T. 
Clasificación:
5.0

Efficient with process and delivery.

Francis Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

africa J. 
Clasificación:
3.0

I originally scheduled a truck for Euclid OH but was changed to downtown CLE with no explanation.

Paul H. 
Clasificación:
5.0

Communication is key with. Customer and representatives..great guys

Crystal W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cadeau J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew D. 
Clasificación:
5.0

U-haul directed me to a truck that the owner said was not available. It seems the communication was not good between Uhaul and the owner operator. He was able to work with me and I will continue to use this location.

Andrew W. 
Clasificación:
5.0

Eddy was a super nice guy! Equipment was clean and well maintained, like new. Thanks for the assistance, neighbor! Great experience!

chris M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Felicia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew Louis W. 
Clasificación:
5.0

Very good experience. The owner/operator was brilliant

michael M. 
Clasificación:
4.0

It was a great experience. The owner of the Uhaul place was pleasant and very helpful. I would use him again. The station itself is a bit sketchy but I didn't feel unsafe.

marilyn M. 
Clasificación:
5.0

Owner was very supportive and understanding of my frustrating circumstances.

Gwendolyn B. 
Clasificación:
1.0

I booked 15 feet and last moment they gave 10 feet and It was not enough to move goods , it was big loose and took another truck and it costed double the charges , I never expected this with such reputated company

Siva V. 
Clasificación:
5.0

Online return service crashed a few times. Needs to improve on that

Riddhi P. 
Clasificación:
5.0

More units

ALEX T. 
Clasificación:
5.0

Favorite place to get a U-Haul in cleveland

Pasha K. 
No se han enviado comentarios para esta ubicación.

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