Comentarios del cliente para Garden City Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Garden City Self Storage

Grado total:

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Lisa M. en

Grado:

I rent these vehicles for business every month and NEVER opt for insurance - and yet, they charged me for it $50 - $10 more than they even advertise. I also have NEVER received a charge for "cleaning" and yet they charged me $25. I'll never be renting from this place again given the bullshit add-ons that I never agreed to.

REBEKAH J. en

Grado:

El cliente no dejó un comentario.

Zephyr T. en

Grado:

This location is so tiny that they didn't have the queen mattress protectors I'd pre-ordered online. The lady called the Store on Chinden near Glenwood and confirmed that they had a lot. Not a problem, it's on my way home. When I got there, the gentleman behind the counter was grousing about things that needed to be done, and when he called me up to the counter and I explained to him why I was there, he said he couldn't help me because it would mess up his inventory. After ten minutes of reexplaining and arguing while my two young children were getting more antsy by the minute, he let me take them and leave while he called the wrong store to sort it out. I tried telling him repeatedly that even though I had requested the Orchard location to pick up the truck, they'd asked us to pick up in Garden City, but he was too busy berating one of the women who worked at Orchard and blaming her for the mess to listen. Shockingly bad customer service.