The person there guide me to the proper was for renting the uhaul
MASIS N.
Customer Reviews for Gander Repair Shop Ltd
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Friendly, helpful staff.
DAVID C.All good, Thanks
DENNIS B.Great job with no issues
ALLAN B.Great staff who were very friendly. The return process was very quick and Painless.
Ben F.Greater selection
BRIAN WILFRED D.If you charge a customer for bringing a truck back with too little fuel then you should compensate a customer when it is brought back with more fuel. Your policy regarding this stinks.
ANDREW CALVIN W C.$100 for locking the keys in the vehicle is a bit much.
HOWARD D Y.Everything went smoothly and in a timely matter,no issues whatsoever.
Roger H P.I don't have any comments on how to improve you guys did perfect truck was clean and fair prices!
LEON SHELDON P.Like to see trailer brake on the trailer.
Jeffrey David P.It was closed over weekend, but did online and was a little confusing. Staff on opening day were excellent. I'm awaiting my email close out receipt from u haul main office no luck yet!
LEONARD BRYAN S.My only challenge was I wanted to rent a trailer from St. John's and travel to Gander and back. The day I was going to pick up the trailer I was informed it was in Carbonear. That's an hour out of my way. What was supposed to be $29 rental turned into almost $300 because I had to get a trailer in Gander one way. The lack of inventory cost me
RONALD WAYNE Y.Service was great. Very friendly and helpful.
DAVID J B.I think your rentals should start off with a full tank of gas and be returned with a full tank of gas.
Berkly B.Professional, Knowledgeable & Friendly. Excellent Experience.
DAVID S W C.The truck as dirty and not disinfected and there was garbage left in the cab.
Wade P.Use a different lock very hard to open and operate.
Trina B.Location was great, staff wonderful. Highly recommend.
HAYWARD ELIAS C.Everything was great.
Perry L.All was good, however unit condition should have been discussed with the clerk and not an email sent. Email was not read until well after I left the site. There was no increasing this could not have been done in person.
boyd L.The staff at Gander Repair Shop in Gander NL are professional all the way, excellent to deal with and any of my U Haul needs will be done from there.
Garry F.Nothing!!!! The service was awesome and I highly recommend this location!
DENISE A M.Fast friendly and convenient. What more can you ask for. Excellent experience, will definitely use this location again when I need a truck.
ROBIN SCOTT B.Very courteous and helpful staff.
DAVID C.Excellent service!
GONZO DWIGHT W.Very impressed with your service and Would not hesitate using ypur service again when needed.
David W C.Including unlimited miles other than that it was perfect 🤩. It saved me a lot of time and money Thank you... Mary Hodder
MARY H.Gracias
DENNIS B.Improve the uHaul app. My card was charged 3 times for one rental. None of these charges have been reimbursed even though I was told the charges had been reversed. So what should have been a $40 rental, in essence cost me $188.88. Beyond pissed off!!
dean P.Nothing. What I'd like to see is. 1 6x12 trailer and at least a 20ft truck that is only for in town rentals. I understand that at times this may be hard but, as a valued customer that uses your service alot, it might be something to think about for future customers.
STEVE F.Thank you for great service
Dennis B.Fast & friendly service. It was a breeze to book a Uhaul over the phone from Ottawa. My colleagues in Gander were able to pick up the van same day. I originally called a different UHaul supplier looking for a specific van, he didnt have one, but got me in touch with Gander Repair Shop, which did. Highly recommend!
CARL M.Rates are two high for the amount we needed it for
Kevin B.Great service. Friendly staff.
Blair S.Service was really good would reckmend uhall to everyone thanks
GARLIND T.This location was the best service I've ever received! I would highly recommend them to all my friends , And family. Five stars from me!!! ??????????
Kerry H.Only thing she wasn't full of gas but i didn't go far so it was ok
Angela B.We had problems with the truck and we were told to go to a garage that the manager in Gander said was affiliated with uhaul and then we were told to pay the bill and we would be reimbursed upon submitting a claim. Claim was submitted and we were told that we would not receive a refund because nothing was wrong with the truck. Very deceiving set of people and we struggled with that truck for days.
anthony B.Gracias
Dennis B.Do not charge customers for after hour return. It is just a money grab. I would choose another service provider other than Uhaul if one comes available for this reason This charge makes me angry!
gary L.Excellent Personal Service
ERIC W.The truck should not have been on the road. It had summer tires on it, and where in Canada with snow covered roads. It was a complete danger driving the vehicle. I had to return it for fear of going off the road.
Mike F.I declined the additional $15 coverage, yet it was added to my bill and I was charged for that. As well, I paid for more kilometres than I used without getting a refund.
Nicholas M.tires on the truck were only all season and what I would consider to be bologna skins especially for the unpredicaple weather in nl. I will say that the person I rented from was a real gentlemen in his customer service.
gary B.good service great people ! satisfied with way it is !
gearald W.Good job
Sandy H.Service was awesome
Darlene B.Great service, friendly staff!
drelies T.The vehicle was clean a well maintained except for the inside of the windshield also the wiper blades should be replaced. Personally I feel the mileage rate is to high it's well above the national average.
LLOYD H.