El cliente no dejó un comentario.MATTHEW L.
G&D Portable Buildings
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Smooth transaction. Friendly considerate staff.Bennie S.
This was so easy and without a problemSondra V.
Improve the navigation on your website it was little difficult to do so since it automatically went Spanish language. Way to more steps to complete the reservation. A few times had to redo a few steps. But overall your website was satisfactory.Leland M.
I can't say personal was helpful because they was closed. But it was a clean place.Paulette C.
El cliente no dejó un comentario.Newton M.
Drop off was much quicker and easier than expected. Olivia had us in and out within several minutes. ¡Gracias!Tammy F.
Great service!Samuel S.
El cliente no dejó un comentario.Sidney M.
Worked with me to pickup and drop off rental outside of normal business hours do to time constraints of my own. Great people friendly staff. I am glad to have U-Haul back in our local community and I will personally use this location in the future any time I have a need.Greg D.
Wasn't happy that my rental at the original facility was unavailable when I went to pick it up. I had to drive 30 minutes out of the way to the place I ultimately rented from. Killed an hour and a half of my time and about $30 in wasted fuel.Ronald D.
Wipers were no good on vehicle and got caught in the rain. Was also wrongfully charged for fuel.Jose H.
El cliente no dejó un comentario.Larry C.
El cliente no dejó un comentario.cheryl B.
This location was 20 miles out of my way. I ended up with a mileage charge because of this. The Location was closed so I had to just drop off. The next day I get a bill for the mileage and fuel charge. We stopped 6 blocks from the location and filled to the appropriate level and they still charged me. No way to get this corrected now. Very unhappy with the service. I would like someone with U-haul to contact me at 713-540-7878. Mike Jones.Michael J.
Too muddy. Can barely drive in thereBlake G.
El cliente no dejó un comentario.Charles B.
The owner is not concerned with the customers at all!!!Melissa B.
Good serviceROGER C.
No complaints with this location at all. I do have a complaint with U-Haul. I sat and entered ALL the information needed to rent a trailer...including Credit Card info, make and model of vehicle to pull the trailer...everything you could possibly think of......on the Internet. When I got to the local dealer to pick up the trailer, I had to sit there AGAIN while she re-entered all the info, because U-Haul's website doesn't save it. An extra 20 minutes or so delay, because U-Haul evidently has nobody smart enough to program their dealer's website to do so. Unheard of nonsense in this day of technology.Terry B.
The place doesn't have anyone there half the timesondra T.
El cliente no dejó un comentario.Larry D.
We returned the truck with a full fuel tank but was charged $31.20 for additional fuel. What a scam. This experience, if not resolved by U-Haul, will be shared with many friends and business associates (and on social media). as possibleTim H.
Dropping off a trailer with no one on site is a little unsettling. Would be nice if the online drop off could be used for trailers as well as for trucks.Paul B.
Super nice and easy to do business with. Even had a phone call on Sunday telling me to call if I had any trouble at all. Best U-Haul dealer I've ever used!!!!Betty F.
El cliente no dejó un comentario.Larry C.
El cliente no dejó un comentario.Tonya H.
El cliente no dejó un comentario.Timothy M.
El cliente no dejó un comentario.Robert P.
First of all, the location was an hour's drive away. There should have been a way to get the equipment at a closer location. Second, when we needed to get the trailer hooked up to the moving truck, there were other trucks blocking the way and I had to go find the woman who was showing a portable building and ask her to move a truck. There was no one to help with hooking the trailer up. Thank God my boyfriend knows how to do it or I'd have been unable to move!JOHN L.
The employees were very very nice and welcoming and did everything they could to get the order to work. There was a lot of computer/laptop technical errors and problems they worked through till they had the order to accept. We arrived near closing hours. They helped attached the trailer to our truck and told us we are good to go. 30 miles away we began to drop the trailers hydraulic jack and it failed, especially once the car weight was on it. It was rusted and took two of us to turn. We eventually had to use my hydraulic jack to lift and lower the trailer. Once we got the car on the trailer we unfastened the tire straps from the reel to find the right strap had been cut off. So the employees failed to quality check their equipment. We were on a time constraint so we used the left wheel strap and the attached chains to get on our way as we are already behind our schedule.Joseph S.
Cute she-shed!PAUL B.
The trailer needed sweeping out otherwise it was great.Joe L.
El cliente no dejó un comentario.WILLIAM F.
Clerk in DeQuincy was not very knowledgeable, I had trouble with Andrea in reservations getting me what I needed on the correct day. I had to go to Lake Charles to get an Auto Transport, then I had to go a 3rd location to get an appliance dolly which used up 1/2 my day.Jim D.
El cliente no dejó un comentario.billy K.
El cliente no dejó un comentario.