Customer Reviews for Galloway Exxon
(U-Haul Neighborhood Dealer)

513 reviews

142 N Washington Ave   Livingston, TX 77351
(Old Hwy 59)

(936) 327-8590

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(936) 327-8590

142 N Washington Ave
Livingston, TX 77351
(Old Hwy 59)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

They were great and very helpful and nice

Kathrin Olds 
Rating:
5.0

Customer did not leave a comment.

Raymond Buehner 
Rating:
5.0

This location had what I needed and the personnel were very professional. No improvement needed!

Allan Palmer 
Rating:
3.0

I was charged 2 extra days because the employees weren’t paying attention. I’m having to dispute that now.

KIMBERLIE MCNUTT 
Rating:
4.0

Customer did not leave a comment.

Jean Zeigler 
Rating:
5.0

Customer did not leave a comment.

John Arthur Roeder 
Rating:
5.0

Customer did not leave a comment.

MISTY WITT 
Rating:
5.0

Mr. Galloway is a Texas Gentleman.

raye hecker 
Rating:
2.0

Customer did not leave a comment.

Susan Burkett 
Rating:
5.0

Customer did not leave a comment.

Falyn Reel 
Rating:
3.0

The truck smelt horribly of weed. I couldn’t breath properly and left with my clothes smelling awful and a terrible headache from the smell. I even found the wrapper to a blunt in the cup holder.

Mariela Anguiano 
Rating:
1.0

We returned the truck on a Sunday. It wasn’t clear where the drop off box was so we drove around the gas station, first missing the box. We called the number on the contract and received a fax machine. We redialed to try again and the same thing happened. Eventually we walked around and found the box.

Patricia Trull 
Rating:
4.0

Carry on as is

Edward Stovall III 
Rating:
5.0

Perfect nothing

Scott Adams 
Rating:
1.0

Location is old ceiling pealing and the gentleman hadn’t prepared vehicle and tow equipment despite seeing me in the system they had to check equipment in from prior rental before I could check it out and was on Emoty I purchased $80 gas and got just a $17 credit. Having used U-Haul exclusively for years this experience which took over an hour to collect vehicle has turned me off . V unhappy

Nicola Browe 
Rating:
4.0

Customer did not leave a comment.

george dansby 
Rating:
5.0

Great

chris keys 
Rating:
5.0

In and out in a matter minutes. Everything went very easy. Thank you

leslie nabors 
Rating:
5.0

Customer did not leave a comment.

Charles Harris 
Rating:
5.0

Customer did not leave a comment.

Michelle Hensley 
Rating:
5.0

Customer did not leave a comment.

Michelle Hensley 
Rating:
2.0

Old gas station and gravel lot.

Donald Novotney 
Rating:
1.0

Customer did not leave a comment.

Keinon Johnson 
Rating:
5.0

Very nice older man who helped my husband. Made our experience easy and care-free. Thank you for helping us.

Kyle Afridi 
Rating:
3.0

Customer did not leave a comment.

Gilberto Villegas 
Rating:
5.0

Great experience, very friendly representative, and easy access at location. Highly recommend.

Jeffrey Drinkard 
Rating:
5.0

Overall good experience!!

EDWARD HILTON 
Rating:
3.0

Customer did not leave a comment.

Joel Liles 
Rating:
3.0

Customer did not leave a comment.

george dandrea 
Rating:
5.0

Customer did not leave a comment.

David Marker 
Rating:
3.0

Not sure why I applied and filled out everything on line, when I showed up at the location, basically had to do everything again, did not expedite the process.

MARK TAYLOR 
Rating:
5.0

Great

PAUL MISSICK 
Rating:
4.0

Customer did not leave a comment.

Ronnie Harper 
Rating:
4.0

Customer did not leave a comment.

Mark Kendall 
Rating:
5.0

Customer did not leave a comment.

Scott Robertson 
Rating:
2.0

Checking in to pick up moving truck was INSANE!!! I had to call customer service and talked to 3 or 4 people and FINALLY found one that was able to check out. The website is not user friendly at all. I will compliment the patience from 2 of the customer service employees. After 1 hour it was finally done. I hope I NEVER have to deal with uhaul again.

Karen Smith 
Rating:
3.0

I checked in after hours

Jennifer Gilbert 
Rating:
4.0

Customer did not leave a comment.

DONNA VERRETT 
Rating:
5.0

Customer did not leave a comment.

Paul Drexler 
Rating:
3.0

Kind of disorganized, basically dropped trailer in a field. Rep was very friendly and accommodating.

mark taylor 
Rating:
5.0

Customer did not leave a comment.

mary smith 
Rating:
5.0

Customer did not leave a comment.

Marylou Andreas 
Rating:
2.0

Customer did not leave a comment.

Steven Keinroth 
Rating:
5.0

Great location. Owner very nice and helpful. No issues what-so-ever, much better experience than other Uhaul locations I've been to. Would recommend.

Jeffrey Drinkard 
Rating:
5.0

None

James Luedtke 
Rating:
5.0

Make online ordering less of a hassle.

Leon Measures 
Rating:
4.0

Customer did not leave a comment.

Peter Jones 
Rating:
4.0

Customer did not leave a comment.

Trudie Cole 
Rating:
1.0

Very unorganized facility and very rude service and not clean and they also like to charge extra for gas and not give you a receipt unpon dropping off their equipment back I don’t like the service I received I wouldn’t recommend

Stephanie Zavala 
Rating:
5.0

More visible dropbox location for the keys.

Bryan Richardson 
Rating:
5.0

Customer did not leave a comment.

Linda Richardson 
Rating:
5.0

Customer did not leave a comment.

Wayne Battise 
Rating:
5.0

The cab of the truck leak water on both the driver and passenger when driving in the rain.

James Koca 
Rating:
5.0

Customer did not leave a comment.

Lawrence Jolly 
Rating:
5.0

Customer did not leave a comment.

Joshua Plummer 
Rating:
4.0

Customer did not leave a comment.

Phyllis Prendergast 
Rating:
5.0

Customer did not leave a comment.

Melinda Causey 
Rating:
5.0

Keep up the good work. I dropped the U-Haul off on a Sunday...they were not open but check the trailer in the next morning.

Ricky Malcom 
Rating:
5.0

Customer did not leave a comment.

Kimbra Rayon 
Rating:
5.0

Couldn't be happier. Top notch.

John Petrosky 
Rating:
5.0

Awesome experience, good trailers

Earl Grigsby 
Rating:
5.0

Customer did not leave a comment.

Devin Gagnon 
Rating:
5.0

Customer did not leave a comment.

Tracy Hollingsworth 
Rating:
5.0

Customer did not leave a comment.

james mayland 
Rating:
5.0

Customer did not leave a comment.

Alvin Brumbaugh 
Rating:
5.0

Customer did not leave a comment.

Lucas Roth 
Rating:
5.0

Customer did not leave a comment.

Othena Thomas 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Cuthbertson 
Rating:
5.0

Best one I have ever used yet.

John Hogan 
Rating:
4.0

Customer did not leave a comment.

Alph Wright 
Rating:
5.0

Customer did not leave a comment.

Daniel Godbout 
Rating:
1.0

Make sure you have paperwork for customer. Have someone check the vehicle before giving to customer. Answer the phone. Please respond when dispatch write you telling you about your vehicles.

Latisha Harrison 
Rating:
3.0

Customer did not leave a comment.

Angela Crick 
Rating:
3.0

I had to pay well over $300 for a one day rental, and due to a .99 cent per mile rule; I knew it all before, but I still feel like that price was rediculous.

MARTIN JOSEPH 
Rating:
4.0

Customer did not leave a comment.

randall mcfarland 
Rating:
5.0

Customer did not leave a comment.

Tim McKeever 
Rating:
5.0

Customer did not leave a comment.

JIMMY VAIL 
Rating:
2.0

My reservation didn’t show up on their system and then they redid my reservation and didn’t pick a drop off location, making more work for me. I spent 2 hours trying to get my reservation fixed so I could turn the Uhaul in. On top of that, the truck interior was dirty with residue and not to the appropriate levels for gas.

Summer Garrison 
Rating:
4.0

Too many extra fees

Monica Mays 
Rating:
5.0

Customer did not leave a comment.

chris Hulse 
Rating:
5.0

Customer did not leave a comment.

Darlene Townsend 
Rating:
3.0

After hours drop off was easy to maneuver. I haul check in online would not work for ke

anthony randolph 
Rating:
3.0

An older location but friendly service.

Michael Hood 
Rating:
3.0

The truck stunk like an ol d man windows and mirrors so dirty could hardly see out of the windshield. Front left tire low on air message on filled tire with air and it still would not go off.

Cheri Smith 
Rating:
4.0

Customer did not leave a comment.

WILLIAM OSINGA 
Rating:
5.0

Gentlemen who helped us was so friendly and fast in getting us the truck.

Debra Goodrum 
Rating:
5.0

The owner here is a wonderful person!

Bryant Donnell 
Rating:
3.0

Easy drop off since it was online - guy took my key and Didn’t sway rep words to me ,

evelyn newman 
Rating:
5.0

Customer did not leave a comment.

Aaron Trapp 
Rating:
5.0

Customer did not leave a comment.

Dana Turner 
Rating:
4.0

The vehicle was not washed prior to me getting it as the windshield was filthy. Had troubles uploading pics to the weblinks sent to my phone and rental place closed shortly after i arrived to get vehicle.

Max West 
Rating:
3.0

The gentleman running this place is about as nice as can be. Not the fastest, but nice and thorough and very accomodating.

Art Miller 
Rating:
5.0

The mobile access was a nightmare. Truck was great.

Janelle Welch 
Rating:
5.0

Customer did not leave a comment.

raymond jones 
Rating:
5.0

Customer did not leave a comment.

John Smith 
Rating:
5.0

Customer did not leave a comment.

Bruce Anderson 
Rating:
3.0

Customer did not leave a comment.

Chauncey Lindner 
Rating:
5.0

Customer did not leave a comment.

JOHN BAACK 
Rating:
1.0

Customer did not leave a comment.

William Taylor 
Rating:
5.0

Customer did not leave a comment.

JAMES REESE 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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