The process to check in was horrible it took two hours due to website problems and I wasted money on mobers I hired. The codes should be emailed. Yhe van shook like crazy and was not even safe to drive. This was a terrible expeJaclyn S.
Customer Reviews for Galaxy Auto Inc
(Distribuidor de U-Haul del vecindario)
Akron, OH 44306
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 5:30 p. m.
- Sáb. - dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.DENNIS T.
There is a large hole in the area where the Uhauls are to be parked and are covered in grass. I only know because I fell due to stepping in one.JUSTIN B.
El cliente no dejó un comentario.PEDRO S.
We were completely satisfied with our experience. Morey was very helpful and kind.JOHN P.
El cliente no dejó un comentario.Christopher M.
El cliente no dejó un comentario.KHALIL G.
Fix your web site. It is horrible. I saved a quote, but when I tried to go back and enter payment information to guarantee the reservation, I could not do it. Site person looked it up and found no reservation. Site person had as much trouble with the web site as I did. They could not get the system to accept the scan for the back of my license (Ohio). We figured it out together, and eventually got the system to accept the reservation, but this was the worst web experience I have had this entire year. Invest a little money to make easy to make reservations. I wasted 45 minutes myself and the site employee wasted 30 minutes of both of our time trying to get this to work. Moving day is a time when I do not have time to spare, and you made me waste over an hour because of your lousy web experience. Invest a little money or expect someone else to eat your lunch.Mark S.
Although I pre-paid for the rental of 6 furniture pads, the pads were not available when I picked up the truck. I requested that the $5.00 charge be removed, but it never was.Frederick C.