Comentarios del cliente para Gailor Landscaping

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Gailor Landscaping

Grado total:

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Eric W. en

Grado:

Small lot

John L. en

Grado:

El cliente no dejó un comentario.

Neil C. en

Grado:

El cliente no dejó un comentario.

Marie G. en

Grado:

Sure the place was fine. But I go sent an email saying they needed to change my place of pick up of a van. Which is rediculous it was way out of my way and I had to pay the mileage to go pick up and drop off. ?? Shouldn’t have had to wasn’t my choices of pl e to get van. I’m not happy and will use a diff rental place from now on

tracy c. en

Grado:

El cliente no dejó un comentario.

Lauren K. en

Grado:

The most harrowing and demoralizing uhaul experience of my life. To make a long story short, it involved me standing in the dark in the parking lot for three hours begging uhaul employees to stop transferring me, putting me on hold, etc and one person actually did call me back when I asked them to and I finally got the van but by then it was too late to pack up for the event I had to work the next day. I returned the truck early. People? Get human. Stop telling people to “go online” when I’m talking to you on the phone. Express pickupbus not well coordinated st all. I asked To not be charged for day 1 since I couldn’t pick up the truck till almost 11pm. Uhaul kept expiring my reservation and I kept having to call in, being on hold over and over and over. Stop expiring people’s reservations!

Patrick S. en

Grado:

El cliente no dejó un comentario.

JEFF P. en

Grado:

UHaul company itself was difficult to deal with; reservation terms were given over phone and then at end of contract those agreed terms were not followed therefore We were charged extra. This is not fault of the company licationit was picked up at; it is miscommunication at uhaul and computer issue. We will bring this to attention of several to get this straightened out. When you call the 800 Uhaul number you are just placed on hold for a very long time. I’ve called five times and held over 15 mins. Ridiculous.

MIchael C. en

Grado:

It took over 30 minutes to get out of there. He needed 2 personal references, then wanted to charge me $25 for the insurance when I had been quoted $16 online. And he wanted a registration number for the vehicle that I was towing! What difference does that make? Then after typing all my info into the computer, he had to call someone and give them all that info over the phone. I’ve rented $50,000 vehicles with less hassle.!

joe m. en

Grado:

El cliente no dejó un comentario.

Norine L. en

Grado:

El cliente no dejó un comentario.

doris g. en

Grado:

It took 40 minutes to get the truck through the phone. I think it was because the WiFi was in a poor area

Ivan N. en

Grado:

El cliente no dejó un comentario.

Donna W. en

Grado:

El cliente no dejó un comentario.

Regina E. en

Grado:

El cliente no dejó un comentario.

Julia R. en

Grado:

Cole, the person at this location, was very helpful, esp considering that UHAUL sent us to his location unexpectedly after the proprietor at the first location failed to show up. But UHAUL had not supplied this location with dollies or pads. Also, the driver's side windshield wiper snapped off later that night when I was driving on the highway in rain and sleet, causing a dangerous situation and considerable stress.

cory m. en

Grado:

El cliente no dejó un comentario.

cory m. en

Grado:

Owners are very nice and helpful people

Tricia M. en

Grado:

El cliente no dejó un comentario.

CHRISTOPHER C. en

Grado:

El cliente no dejó un comentario.

Floyd F. en

Grado:

Great Job! Thanks

Paula C. en

Grado:

El cliente no dejó un comentario.

Charles R. en

Grado:

El cliente no dejó un comentario.

DUNCAN E. en

Grado:

El cliente no dejó un comentario.

Russell B. en

Grado:

El cliente no dejó un comentario.

James J. en

Grado:

Great experience. Needed to call Uhaul before and everyone spoke with was knowledgeable and helpful

James C. en

Grado:

El cliente no dejó un comentario.

Kathleen P. en

Grado:

Had to drive 1 hour to pick up no straps or cart as asked had to go to another place to get cart and then go buy straps none at the location. I asked for these to be with the truck now bring charged for extra milage.

mary lee i. en

Grado:

Was not open when truck returned

Jeffery C. en

Grado:

El cliente no dejó un comentario.

benal r. en

Grado:

Great service and communication.

Anne Marie F. en

Grado:

I demand you reimburse my debit card the $26.00 you over charged for the rental. The staff at Gailor Landscaping are theives, I asked repeatedly if I was being changed the price of a 15 foot rental, which is what I had reserved but did not receive. Veronica assured me the charge was correctly priced for the 10 foot truck. I came home and checked online the 10foot truck charge is $131.00, I was charged $157.00...the over charge is to be credited to my account by end of business day 7.5.2018 or I WILL PROCEED with legal action. Awful business partners at this location

CANDICE B. en

Grado:

Owner was pleasantly helpful on all my questions.

John H. en

Grado:

Mr. Gailor was most helpful. Will use again

MICHELE A. en

Grado:

El cliente no dejó un comentario.

MICHAEL P. en

Grado:

El cliente no dejó un comentario.

Dennis O. en

Grado:

El cliente no dejó un comentario.

Sean H. en

Grado:

El cliente no dejó un comentario.

STEPHEN J. en

Grado:

Great to work with!

STEPHEN J. en

Grado:

Great to deal with and now my 1st choice to rent from!

Alexander D. en

Grado:

Make my day easier. Great people there

claire e. en

Grado:

El cliente no dejó un comentario.

Martin E. en

Grado:

Poor wifi prevented online checkout-checkin. And they overcharged for gas usage, when contract did not cover gas usage, just mileage. I felt ripped off.

ADRIANA C. en

Grado:

El cliente no dejó un comentario.

Craig G. en

Grado:

Great experience. Will use this location every time for my moving requirements.

Elizabeth M. en

Grado:

The pick up location staff was wonderful and tried their best to help me out of a bad situation. However, your scheduling dept screwed up big time because my 5x8 trailer was not at this location. It was at another location 45 minutes AWAY!!. I had movers waiting to move my daughter's belongings that I was paying by the hour with no trailer! To resolve the problem I had to rent a truck that cost 3times the money because I had to do a complete round trip, as I had no way of getting back home. I have repeatedly asked for the district manager or someone at Uhaul to contact me about this and not a single response so far and it's been 1 month! All I am asking for is half the mileage to be refunded. This was NOT my mistake, it was Uhaul s mistake! I need to rent another trailer in the next 30 days, how do you intend to fix this?!!

christopher E. en

Grado:

El cliente no dejó un comentario.

Ed B. en

Grado:

El cliente no dejó un comentario.

sue d. en

Grado:

Peter was exceptionally helpful. Great location, excellent customer service.

stephanie l. en

Grado:

Small, no packing boxes, but fine for our needs and the owner/ person helping us was helpful and friendly.

Lisa S. en

Grado:

Service was great. Pickup was quick and easy. Well informed.

GLENN W. en

Grado:

Excellent servoce

Tammy B. en

Grado:

El cliente no dejó un comentario.

Emily B. en

Grado:

El cliente no dejó un comentario.

LAURA G. en

Grado:

El cliente no dejó un comentario.

Nathan J. en

Grado:

Leave the keys where you tell the customer they will be. I read online they would most likely be under the driver seat. I called to confirm this as we had a very tight deadline and was assured they would be there. They were not and we had to wait half an hour and call for help to bring the keys in. Just a waste of very valuable time in our tight deadline unfortunately that made for less than a pleasant start with the company.

Charles G. en

Grado:

people were very helpful and pleasant

Robert H. en

Grado:

I requested a truck for pick up from a site within walking distance from my apartment in Ballston Spa NY. Two days before pick up planned, called by U_Haul and told had to go across Saratoga Springs to this site to pick up unit, had to be done a day ahead of schedule (I had to take time from work) and had to pick up before 4PM. Had to get someone to drive me to location, which is NOT readily identified from street. Not convenient. While truck was there, found out after driving off lot that 12V power connection on driver side did not work, Both side doors had to be slammed excessively to close, and truck shook violently any time slowing done at about 40 MPH while on a downward slope. U-Haul did allow for some extra miles(30) and an extra rental day for no additional cost, but whole pick-up circus not customer friendly.

Robert M. en

Grado:

Love it what a great smooth experience I would definitely use U-Haul again in the future 100%.

Janine F. en

Grado:

El cliente no dejó un comentario.

Phillip T. en

Grado:

El cliente no dejó un comentario.

GLENN W. en

Grado:

El cliente no dejó un comentario.

John P. en

Grado:

El cliente no dejó un comentario.

Alfred S. en

Grado:

Over charged and have not responded to my email.

Tim C. en

Grado:

El cliente no dejó un comentario.