Customer Reviews for GT Sew and Vac
(U-Haul Neighborhood Dealer)

686 reviews

1231 E Washington St Ste E   Colton, CA 92324
(215 & Washington Next to Starbucks, 215 & Washington Next to Starbucks)

(909) 512-6989

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(909) 512-6989

1231 E Washington St Ste E
Colton, CA 92324
(215 & Washington Next to Starbucks, 215 & Washington Next to Starbucks)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

First time using this facility. I used to get my grandmother’s vacuum necessities here. Always referred people here and I will continue to refer people here. The gentlemen are extremely nice and helpful.

Andrea Villalpando 
Rating:
5.0

Customer did not leave a comment.

Tawny Mccain 
Rating:
5.0

Always so helpful.

kathleen mayo 
Rating:
5.0

The U-Haul representative talked me into doing a mobile pick up before hours I proceeded, and my key was not in the box so I had to wait until the store opened

Jennifer Dye 
Rating:
5.0

Nothing you guys are great

Thomas Saucedo 
Rating:
2.0

Rude at the counter

Gina Tracy 
Rating:
5.0

Customer did not leave a comment.

Christopher Warner 
Rating:
5.0

Best costumer service , would recommend this place for moving , vacuum repairs, best place ,, thank u

isela verduzco 
Rating:
4.0

Some trucks needs to be checked. The first one rented out to me the engine won't start. Good there's another one available and it did just fine. Runs smoothly..

joel fernandez 
Rating:
5.0

Customer did not leave a comment.

Karla Alcantar 
Rating:
5.0

Great customer service

Deshanae Craig 
Rating:
5.0

Customer did not leave a comment.

Alma Vargas 
Rating:
5.0

Customer did not leave a comment.

sonia becerra 
Rating:
5.0

Everything is good

ankush vikas 
Rating:
5.0

Customer did not leave a comment.

David Watkins 
Rating:
5.0

Customer did not leave a comment.

LAQUISHA WINDFIELD 
Rating:
5.0

Customer did not leave a comment.

EDWARD COOKE 
Rating:
4.0

I was over charged

Daniel Fries 
Rating:
5.0

You are The best.

Kuely Luceus 
Rating:
5.0

AL is very helpful and very professional. I’ll recommend this location and will definitely go back to this location.

Renald Lintong 
Rating:
5.0

Al was very polite and attentive and had great customer service.

Linda Martinez 
Rating:
5.0

Customer did not leave a comment.

Jesus Torres 
Rating:
3.0

The equipment was excellent. When I reached someone they were excellent, but the automated return call failed. It was difficult to reach a representative, and it is difficult to know what the outstanding amount is in order to pay it, instead of you debating my account when you see fit.

MoseZetta Howard 
Rating:
5.0

Customer did not leave a comment.

Dan Brnca 
Rating:
4.0

Customer did not leave a comment.

Julia Wagner 
Rating:
5.0

Customer did not leave a comment.

TOSH TOWNEND 
Rating:
5.0

All good, no comments.✌️

JAVAD MOHAMMADI 
Rating:
3.0

Drop off was a problem, regarding the day return was required. Customer service was deficient due to another customer arguing incessantly with the person uncharge. I finally simply left the keys. Location is cluttered and confining. Past service at this location has been acceptable.

Christopher Warner 
Rating:
1.0

Customer did not leave a comment.

Andrew Sitompul 
Rating:
3.0

Checking out the vehicle was a very slow process & other distractions going on in store was taking up the more informed persons time to try and help the training gentleman with us. I wasn’t clear about the fees all attached and spent way more $ than the advertised $19.& mileage advertisement 😞

mara garcia 
Rating:
1.0

Rude customer service.

Anthony Macias 
Rating:
5.0

Customer did not leave a comment.

Christopher Warner 
Rating:
5.0

Customer did not leave a comment.

Greg Mcafee 
Rating:
5.0

Customer did not leave a comment.

Christopher Warner 
Rating:
5.0

Al was very helpful (as usual)!

Tim Pettiford 
Rating:
5.0

Customer did not leave a comment.

MELISSA CARRILLO 
Rating:
4.0

N/A

Larry Palacios 
Rating:
2.0

Customer did not leave a comment.

Ankit Mehla 
Rating:
5.0

Sales agent was very helpful and friendly. Overall very easy process.

Francisca Ochoa 
Rating:
5.0

Great staff....always very helpful..I've rented there many times

Donald Kluge 
Rating:
3.0

The cab smell bad

Franz Siregar 
Rating:
5.0

Customer did not leave a comment.

Rick Fraser 
Rating:
5.0

Customer did not leave a comment.

Kalynn Greeley 
Rating:
5.0

Customer did not leave a comment.

Orlando Cortez 
Rating:
5.0

Very professional and friendly people.

EDDIE BUTLER 
Rating:
4.0

Customer service was excellent 👌

JOYCE MONTGOMERY 
Rating:
5.0

Alex was very professional and easy to work with. Highly recommended!

Dave Austin 
Rating:
5.0

Good..good

artemio rubio 
Rating:
5.0

Customer did not leave a comment.

arron marin rodriguez 
Rating:
5.0

The cab was clean but the cargo space was dirty, would be nice if they could sweep it out after every use. Over all everything went well.

Sylvia Chavez 
Rating:
5.0

Customer did not leave a comment.

John Martin 
Rating:
3.0

When I picked up my truck Alex stayed there was a quarter tank of gas. When I left the location and there was less than an 1/8.

Joseph George 
Rating:
5.0

N/A

Larry Palacios 
Rating:
5.0

Customer did not leave a comment.

Luke Irwin 
Rating:
3.0

U Haul changed my pickuo location last minute. New location was 30 minutes of driving time from my work site. I had to incur the extra fuel and mileage cost. Not good . . .

David Kerner 
Rating:
5.0

The service was amazing so I don't think there's nothing to improve so just keep up the AMAZING work.

jose cardona 
Rating:
5.0

The Key lock boxes seemed to be installed upside-down it was difficult to unlock boxes.

David Sanchez 
Rating:
4.0

Alex was very helpful and pleasant

alen Nicodimos 
Rating:
5.0

If you make a deal with the customer on how much you’re going to charge you guys should keep that deal and not charge $50.00 more . Why couldn’t I leave the Haul truck somewhere else. They said it would be cheaper if I brought back but that was a lie it was more expensive at the end. I’m extremely disappointed.

ELENA VEGAS MENDEZ 
Rating:
5.0

It was my first time renting a uhaul and they were very patient and helpful.

Latesha Jones 
Rating:
5.0

Customer did not leave a comment.

Samuel Ziemer 
Rating:
5.0

Very helpful and accommodating. Love the experience

Robert Miniano 
Rating:
5.0

It was very easy for me the manager was amazing and very helpful so can’t think of anything to improve on

delores Ege 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA LOZA 
Rating:
5.0

Customer did not leave a comment.

TAYLOR CULPEPPER 
Rating:
5.0

Nothing. GT sew and vac provided a seamless and great rental experience

Hans Tobing 
Rating:
5.0

The service I received from this location couldn’t have been any better. I had an excellent experience!

Michael Mora 
Rating:
5.0

Customer did not leave a comment.

LYNEE James 
Rating:
5.0

The experience I had was convenient.

Debra Hoffman 
Rating:
5.0

Great customer service. Friendly and fast. Will highly recommend this location.

Marianne Roybal 
Rating:
5.0

Customer did not leave a comment.

marta lopez 
Rating:
5.0

Just an amazing experience I will never at another uhual facility

Jorge Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Erika Alcala 
Rating:
5.0

Customer did not leave a comment.

Joseph Castro 
Rating:
5.0

Customer did not leave a comment.

Donna Messick 
Rating:
4.0

Keep it up!

dorival do nascimeto 
Rating:
5.0

Thank you Alex.....great customer service...would come back anytime.

Hector Pulido 
Rating:
5.0

The guy who helped me went above and beyond. I’m so grateful for him. He explained the whole u haul process, as this was my first time using u haul.

Ashtin Record 
Rating:
5.0

Customer did not leave a comment.

Jonah Logan 
Rating:
5.0

Customer did not leave a comment.

irene ready 
Rating:
5.0

Everything was exelent

Oney Torres 
Rating:
3.0

Fix fuel cap warning

Elisa Salomone 
Rating:
5.0

Customer did not leave a comment.

Jessica Martin 
Rating:
5.0

Customer did not leave a comment.

jose gomez 
Rating:
5.0

All trucks should have locks included on the vehicle.

JENNIE PHILLIPS 
Rating:
5.0

Customer did not leave a comment.

Darlene DeCola 
Rating:
4.0

Make key drop off box more noticeable

Summer Guillen 
Rating:
3.0

I had ordered an appliance Dolly and there was none.

Kathryn Jones 
Rating:
5.0

Customer did not leave a comment.

Sucarti Jones 
Rating:
5.0

Customer did not leave a comment.

francina gallegos 
Rating:
3.0

The windows were very dirty, making it hard to see clearly.

Andrew Almos 
Rating:
5.0

The truck I reserved was there but because it was a weekend the U-Haul customer service people couldn’t get me the vehicle keys from the lock box. This forced me to use a bigger different truck that was too big and cost way too much gas. That irritated me. I blame U-Haul and not the owner. He is courteous and nice.

Ryan Sanft 
Rating:
5.0

Customer did not leave a comment.

Eric Mukes 
Rating:
5.0

Al and ella are the best

RADITO BERMUDEZ 
Rating:
5.0

Customer did not leave a comment.

Orie Benjamin 
Rating:
5.0

Got the reservation one day before & the whole process was fairly easy. Nice, efficient truck.

Cheryl Hill 
Rating:
5.0

Nothing every thing was great service, and trucks were up to par I used this company 4 time in the last 2 months and would recommend them to any one who needs there service.kelly weening.

Kelly Weening 
Rating:
1.0

Customer did not leave a comment.

Venester Mcdonald 
Rating:
5.0

Customer did not leave a comment.

Aron Belton 
Rating:
5.0

Customer did not leave a comment.

aron belton 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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